ibis London City - Shoreditch

Property class: 3
3-star hotel near Brick Lane

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Photo gallery for ibis London City - Shoreditch

Bar (on property)
Dinner served, international cuisine
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Room, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪5 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(106 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Twin Beds

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 5 min walk - 0.4 km
  • Liverpool Street - 6 min walk - 0.5 km
  • Tower of London - 10 min walk - 0.9 km
  • Tower Bridge - 16 min walk - 1.4 km

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 9 min walk
  • Heathrow Airport (LHR) - 75 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop and Grapes - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪The Culpeper - ‬2 min walk

About this property

ibis London City - Shoreditch

3-star hotel near Brick Lane
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Business traveller
Disliked: Amenities
Room heating/cooling was non existent; most uncomfortable bed I have ever slept on; no water pressure in the shower; abysmal internet connection. Avoid avoid avoid.
Stayed 5 nights in Jan 2026

10/10 Excellent

Leisha

Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 6 nights in Jan 2026

10/10 Excellent

Leisha

Stayed 1 night in Jan 2026

10/10 Excellent

Leisha

Stayed 2 nights in Jan 2026

10/10 Excellent

Dean, SCOTTS VALLEY

All good and super friendly
Stayed 1 night in Jan 2026

8/10 Good

RICK, GARLAND

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice staying in London at this hotel.
Stayed 12 nights in Oct 2025

10/10 Excellent

Holly, Fredericton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean rooms. I was very impressed with the hotel. Our room was quite large and the hotel was quiet despite being very busy.
Stayed 8 nights in Dec 2025

10/10 Excellent

PANNEERSELVAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
No issues whatsoever. Pleasant stay, conveniently located.
Stayed 2 nights in Dec 2025

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, polite and attentive staff, clean room, good facilities and a superb breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Clarice Tsz In

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was decent relatively to the price I paid. Overall satisifed with the experience.
Stayed 8 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Thoughtful polite staff, warm welcome, nothing was too much trouble when we needed anything. Breakfast was amazing. Well done everyone thank you for a relaxed stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clever

Stayed 2 nights in Dec 2025

2/10 Terrible

Marc

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Smell of sewage when the tap was running. Full bathroom capsule moves when you are in it. Carpet was soiled and stained
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Habitación cómoda, desayuno muy completo y sabroso, mejor ir temprano. Cerca en Metro y un mini Market.
Stayed 3 nights in Dec 2025

4/10 Poor

Jurgen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Internet broke down during a meeting, shower was inadequate water supply, breakfast area crowded, no clean tables available and 2 out of 3 coffee machines out of order, so long queues there
Stayed 1 night in Dec 2025

10/10 Excellent

Vance

Stayed 1 night in Nov 2025

4/10 Poor

YUSHENG

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staffs are friendly. Good location. However the room is stuffy and has smell. No air conditioning. We borrowed a portable fan during our stay. Should replace the carpet to other flooring. Not enough hooks to hang clothes. Not enough space for luggages.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice sized room. Good sized shower. Pretty good breakfast (slightly stale croissants and weak coffee _but_ nice meat and cheese). Quite busy even before 730am. The check out staff were very helpful - and polished. I appreciated some of their kindness as I headed away from the hotel (thanks Diago). The location is good (essentially above a tube station), and while the hotel was busy my room was quiet and the bed comfortable. I slept well. The amenities were on the limited side (even for a budget hotel), but .... I would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2025

8/10 Good

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Arthi

Liked: Cleanliness
Disliked: Amenities
The toilet wouldn’t flush properly, the toilet door wouldn’t close, the water pressure was awful and the tv wouldn’t work properly.
Stayed 2 nights in Nov 2025

2/10 Terrible

Aidan

Stayed 1 night in Nov 2025