The Bentley London

5.0 star property
5-star luxury hotel near Kensington High Street

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Photo gallery for The Bentley London

Property entrance
Creator video
Interior
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
27 - 33 Harrington Gardens, London, England, SW7 4JX
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪81 min drive‬

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

City center stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Natural History Museum. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Imperial College London - 9 min walk - 0.8 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 4 min walk
  • West Brompton Station - 14 min walk
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Stanhope Arms - ‬3 min walk

About this property

The Bentley London

5-star luxury hotel near Kensington High Street
The Bentley London offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury The Bentley London. For a fee, parking is available.

  • 1 building
  • 64 guestrooms or units
  • 7 levels
  • Built in 2003
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Bar or lounge
  • Dining venue
The Bentley London offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Kalon Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 48 per day)
  • Self parking on site (GBP 38 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 54.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Self parking fee: GBP 38 per day
  • Nearby parking fee: GBP 48 per day
  • Rollaway bed fee: GBP 54.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property will place an authorization for the entire stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Bentley Hilton Hotel London
Bentley Hilton London
Bentley Hotel London
Bentley Hotel London Hilton
Bentley London
Bentley London Hilton
Bentley London Hilton Hotel
Hilton Bentley Hotel London
Hilton Bentley London
Hilton London Bentley
Bentley London Hotel
The Bentley Hotel London
The Bentley London England
The Bentley London a Hilton Hotel
The Bentley Hotel London
The Bentley London Hotel
The Bentley London London
The Bentley London England
Hilton International London
The Bentley London Hotel London

The Bentley London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 690 reviews
Rating 8 - Good. 163 out of 690 reviews
Rating 6 - Okay. 67 out of 690 reviews
Rating 4 - Poor. 39 out of 690 reviews
Rating 2 - Terrible. 37 out of 690 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room, and there was a language barrier as most of the staff were from India and had heavy accents.
Stayed 9 nights in Nov 2025

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big rooms. Well-appointed. Quiet. Very close to Gloucester Station. Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

tom

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is extraordinary
Stayed 1 night in Nov 2025

8/10 Good

Liam, Edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and the amenities were ok. The only aspect that let the room down was the mattress was quite hard. Other than that my second stay at the Bentley was brilliant. A small refurb would make it spectacular! Staff were very friendly and always available to help.
Overall, room was very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Teneica

Liked: Cleanliness
The room was very clean and staff was very helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Aimee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked this property as it looked gorgeous on photos but unfortunately that "old England money" look was rather lack lustre. The property is very dated with low lighting which gives it a dreary feel from entrance. The room we had was the blue room and while wonderfully spacious it felt incredibly dated rather than elegant like shown in the photos. Beyond aesthetic, the room was not properly clean. The headboard/lack of it was just a wall, had horrible staining on, if we had more time I would have gone to reception and asked to change rooms as it was revolting. Also then the bedspread had a black stain on, not appealing. The bathroom was clean but really needs brightening up. Overall was a shame as for the price I was expecting 5 star but I would place this at a 4 star at best.
Stayed 1 night in Sep 2025

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, amenities
Loved our room. Truly vintage and well maintained hotel. Look forward to returning!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shaune

Stayed 7 nights in Oct 2025

8/10 Good

jenni

Stayed 7 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas, Bristol

Stayed 1 night in Sep 2025

4/10 Poor

Mustafa Kemal

Liked: Staff & service
Disliked: Property conditions & facilities
Now this hotel is strange. It is an expensive spot. The hotel needs renovation and they started it. Up to this point it is ok. However the renovation takes place while you are staying at the hotel. And one night you come to your room which is filled with fresh paint odor. You want to open the windows but due to revovation and safety issues they nailed all windows so you cannot open them. I dont know how they could get authorisation for this from the fire department. And when you issue the problem to the reception they only say sorry. No offers of room change, no offers of compensation. Only sorry. The only positive thing is the location and staff. Overrated under these conditions. And everything within the room was old. Hope renovation includes room decoration as well. Never again.
Stayed 4 nights in Oct 2025

6/10 Okay

Kathryn, Sammamish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful. The beds were comfortable and the sheets were nice. The rooms were not clean—carpets badly stained, shower door not clean, shower and bath faucets were in poor condition and not clean.
Bathroom tub faucet.
Stayed 6 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Agata

Disliked: Staff & service, amenities, property conditions & facilities
Well, definitely it is not a 5 star hotel, probably not even a 4 star. Despite the description on the hotel’s website - the rooms are not luxurious. Actually they are very worn out - stains on the carpets, paint coming off from walls, strange smell in the room (mould?), very worn out bathroom accessories (taps, shower head). Also I assumed that coffee machine in the room should be a standard in 5 star hotel ? Apparently I was wrong. The only good thing is the location. However there are lots of good (meaning - better ) hotels nearby. My first and last stay in this hotel.
Bathroom
Entry to the shower
Stayed 2 nights in Oct 2025

2/10 Terrible

Declan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked The Bentley Hotel London expecting a safe and comfortable five-star stay, but this was the worst hotel experience I have ever had. The first room I was given would not qualify as four-star — the headboard was torn, the mattress was sunken, the carpet was badly stained, and the main lobby had an unpleasant odor. After two nights, I was finally switched to another room. On the third night, our room was burglarized. When we returned from an evening out, a police car was parked at the entrance. When my husband asked the concierge if there was a problem, he was told “no.” We later learned the scaffolding alarm had gone off twice that evening, meaning staff were aware there was likely a security breach. Another couple two doors down was also robbed. The next morning, we discovered that someone had gone through my husband’s briefcase and stolen his personal belongings. Our window latches had been left open from the inside. The General Manager never informed us of the repeated alarms or the extent of the security issue. This was extremely unsafe — we could easily have walked in on the intruder. To make matters worse, the hotel charged us full price for the stay and even billed us for tea and sandwiches while we waited four hours for the police. No goodwill gesture, no apology, no accountability. This hotel is absolutely not five-star, nor is it safe. I have asked Hotels.com to remove this property from their platform, as it poses a serious risk to guests.
Stayed 4 nights in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

JB

Liked: Cleanliness, room comfort
Disliked: Staff & service
Just rude staff on check in. Does not seem like a real hotel. Definitely not 5 star!
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service bad smell on the lobby other than that great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Syed

Liked: Room comfort

Good and could be better.

Overall it was good, at the time of checking out, when asked for a receipt. They refused saying we can only get it from the booking, even after explaining and showing them that I am unable to get.
Stayed 5 nights in Jul 2025

10/10 Excellent

charandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 3 nights in Jun 2025