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Montcalm Chilworth Townhouse, Paddington

5.0 star property
5-star luxury hotel near Hyde Park

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Photo gallery for Montcalm Chilworth Townhouse, Paddington

Deluxe Triple Room
Lobby
Free toiletries, hair dryer, towels
Exterior
Breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

View in a map
55 Westbourne Terrace, Paddington, London, England, W2 3UY
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪18 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Marble Arch - 18 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.3 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬4 min walk
  • ‪FCB Coffee - ‬5 min walk
  • ‪146 Pad - ‬3 min walk
  • ‪Bizzarro - ‬2 min walk
  • ‪Steam Bar - ‬3 min walk

About this property

Montcalm Chilworth Townhouse, Paddington

5-star luxury hotel near Hyde Park
Montcalm Chilworth Townhouse, Paddington offers its guests a hot tub and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Chilworth Townhouse, Paddington. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

  • 119 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Montcalm Chilworth Townhouse, Paddington offers 119 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 32.50 per day)
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Library
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Uncovered self parking fee: GBP 32.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Premier London Paddington
Shaftesbury Paddington
Shaftesbury Premier London
Shaftesbury Premier London Hotel
Shaftesbury Premier London Hotel Paddington
Shaftesbury Premier London Paddington
Shaftesbury Premier London Paddington Hotel
Chilworth London Paddington Hotel
Chilworth London Paddington
Chilworth Hotel
Chilworth
The Chilworth London Paddington England
Shaftesbury Premier Hotel London
The Shaftesbury Premier London Paddington

Montcalm Chilworth Townhouse, Paddington Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1020 reviews
Rating 8 - Good. 285 out of 1020 reviews
Rating 6 - Okay. 124 out of 1020 reviews
Rating 4 - Poor. 76 out of 1020 reviews
Rating 2 - Terrible. 60 out of 1020 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Paddington train station
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lalita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Jun 2025

8/10 Good

Mrs C A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, beds were comfortable and bathroom facilities were good. We had 2 single rooms and there was a mix of facilities missing from each room, no fridge in one and no safe in another.
Stayed 3 nights in Jun 2025

6/10 Okay

Alan

Room was fine. Very small for the price. The but that would put me off going back is that the restaurant downstairs is Indian style cuisine. The rooms absolutely stink of the restaurant by the time you go to bed. Thick smell of garlic, cooked onions, spices. Restaurant smelt nice at 5pm, not at 1am! Stay was ok but would probably look elsewhere
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Yujen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great valued Hotel next to Paddington

It’s great location to the station that has express train from airport. The hotel staff all are so nice , moreover the rooms provides best services compared to many others. Will definitely recommend and come back again if we come back to London !
Stayed 1 night in Jun 2025

2/10 Terrible

margie

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a date in error and despite three emails to correct the booking, the only reply I got was to call a number (that did not exist) or email (that bounced back). So that was GBP270 down the drain.
Stayed 1 night in Jun 2025

10/10 Excellent

becky

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice. Staff are wonderful and very informative when we needed directions and restaurant suggestions. Room was perfect and very clean. Close to the tube and trains to Heathrow.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Fantastic hotel Great helpful staff Perfect parking We loved it
Stayed 1 night in Jun 2025

10/10 Excellent

Sugathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are below ground level. If you are worried about enclosed spaces, those rooms may not be for you.
Stayed 2 nights in Jun 2025

10/10 Excellent

OPM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern with great amenities

Great service. The room is very modern and comfortable. Great amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely hotel and our stay was excellent. Staff were friendly and professional. Only downside is it’s in a more residential area and there isn’t much to do in walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Iain

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Was just fine
Stayed 1 night in Apr 2025

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Barbara Elizabeth

Travelled with group
My reservation was cancelled on the day of arrival. I was rebooked into a 'sister' hotel about 15 minutes away. After a long day of travelling this was very unwelcome. Looking at other reviews, it seems that this was not an isolated experience. Staff could have made the disruption easier to cope with by preparing directions to reach the new hotel or by providing a taxi. instead they were unapologetic and disinterested.
Stayed 2 nights in May 2025

2/10 Terrible

Kyunkak

Stayed 2 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, quite, very clean

A great hotel. Not far from Paddington. Great breakfast (although while i thought that was included it wasn't in my case). Room was small but adequate for me although missing a service directory about what was available in the hotel. Quiet and very clean with lots of freebies.
Stayed 1 night in May 2025

8/10 Good

Sue

Travelled with partner, Travelled with group
Liked: Amenities
The facilities were good and staff were friendly. The room will need modernising quite soon and for a club room I was surprised it was in the basement.
Stayed 1 night in May 2025

2/10 Terrible

andrew

Travelled with family
Hotel cancelled our room literally half an hour before we got to London. They made accommodations at their sister hotel all the way across town, but we needed to be close to Paddington because 1) we really enjoy that area and 2) we had to catch a plane the next day and needed easy access to the airport. I had to quickly book another hotel next to Paddington station which was much more expensive since it was for the same day. Hotel Montcalm Chilworth acted like it had done us a favor —- maybe they did!! I’ll never know because I will never book a room there again.
Stayed 1 night in May 2025

8/10 Good

Lyle, Kelowna

Travelled with partner
Liked: Amenities
Quiet rooms, comfortable beds, in great location. Rooms are very small but well equipped with amenities.
Stayed 1 night in May 2025

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Philip

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had asked for a room on a high floor weeks in advance but instead was given one in the basement. Room was tiny and you could hear every movement from the bar and reception above. This hotel is more like the super budget Point A hotels or similar in the area. This stay has damaged the Montcalm brand for me. I was asked if I had a good stay upon check out and after politely explaining why I hadn’t I received nothing more than an insincere apology and fake smile. It’s not terrible hotel and I’m sure there are better rooms but I’ll not be using Montcalm again
Stayed 2 nights in May 2025

2/10 Terrible

Robert

Stayed 1 night in May 2025