Appartement entier

The Kensington Lovely Elegant Executive Residence

Appartement près de Kensington High Street à Londres

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Galerie de photos de l’hébergement The Kensington Lovely Elegant Executive Residence

Extérieur
Point d’intérêt
Une chambre bien rangée, avec un lit, une table de chevet, une lampe et une fenêtre avec des rideaux.
Un salon moderne avec un canapé, une table à manger dressée pour deux personnes, une table basse avec des fruits et une plante décorative.
Une cuisine moderne avec des meubles en bois, un four encastré, un lave-linge et un évier. Une fenêtre laisse entrer la lumière naturelle, et une pancarte indique : « Bienvenue chez nous ».

Avis

9,6 sur 10 – 
Exceptionnel

Appartement entier

2 chambres2 salles de bain6 personnes80 m²

Commodités populaires

  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit
  • Climatisation
  • Stationnement disponible

Explorez la région

Afficher sur la carte
London, ENG
  • Place, Cromwell Road
    ‪3 min à pied‬
  • Place, Kensington High Street
    ‪12 min à pied‬
  • Place, Musée d'histoire naturelle
    ‪15 min à pied‬
  • Airport, Londres (LHR-Heathrow)
    ‪50 min en voiture‬

Options de chambre

D’autres options intéressantes

À propos du quartier

Londres

Séjour au Centre-ville de Londres.Kensington High Street et Musée d'histoire naturelle se trouvent à 15 minutes de marche de appartement du quartier Centre-ville de Londres. Hyde Park et Royal Albert Hall se trouvent également à moins de 3 km.

À proximité

  • Cromwell Road - 3 min à pied - 0.3 km
  • Kensington High Street - 12 min à pied - 1.1 km
  • Imperial College London - 13 min à pied - 1.1 km
  • Musée d'histoire naturelle - 15 min à pied - 1.3 km
  • Hyde Park - 7 min en voiture - 2.7 km

Transport

  • Station de métro West Brompton : à 11 min de marche
  • Station de métro Earl's Court : à 5 min de marche
  • Londres (LCY-London City) : à 53 min en voiture

Restaurants

  • ‪Paul - ‬3 min à pied
  • ‪McDonald's - ‬4 min à pied
  • ‪Courtfield - ‬3 min à pied
  • ‪The Blackbird, Earl's Court - ‬3 min à pied
  • ‪Cast Iron Bar & Grill - ‬3 min à pied

À propos de cet hébergement

The Kensington Lovely Elegant Executive Residence

The most equipped, perfect for long stays - Lovely, bright quiet spacious Apartment for you to experience a homey stay in The Royal Borough of Kensington & Chelsea. This traditional London home is set in a period building at a prestigious address between underground stations, buses stops and in the middle of everything - 40 min direct line from Heathrow Airport- Location could not be better to enjoy London it's best! Relaxing, safe, serene and comfortable for a great night sleep! Perfect!


The Quintessential London Address | Sophisticated. Serene. Perfectly Positioned.
​Experience the height of London living in this exceptionally bright and quiet rear-facing residence, situated in the heart of the Royal Borough of Kensington and Chelsea. Nestled within a stately period building, this apartment harmoniously blends traditional heritage charm with the high-functioning requirements of the modern lovely elegant executive, families, friends and work colleagues.

Serenity in the City: Positioned to the rear of the building, the residence is a rare sanctuary of silence, ensuring a restorative night’s sleep amidst the energy of London.
​Curated Details: From our hand-picked reading selection to the impeccably equipped kitchen, every detail has been considered for stays that require both comfort and high-level functionality.
​The Location
​Located at one of the capital's most prestigious addresses, you are perfectly placed to navigate the city:
​Elite Connectivity: Situated between three major Underground stations, offering effortless access to the West End, the City, and a direct 40-minute connection to Heathrow Airport.
​The Neighborhood: Steps away from the refined boutiques, world-class galleries, and hidden gems that define Kensington and Chelsea.
​This is more than a residence; it is your private London sanctuary. Whether visiting for an extended business engagement or a sophisticated city retreat, The Kensington Lovely Elegant Executive Residence offers an unparalleled standard of London living.

✨ Elegant & Central Kensington Retreat

Experience London from this bright, stylish two-bedroom apartment in the heart of Kensington. Perfect for families, friends, or couples who want comfort, convenience, and a quiet base close to everything.

Blending modern amenities with timeless style, this apartment is ideal for both short city breaks and longer stays, including winter visits.



🛋️ The Space
• Two comfortable bedrooms with hotel-quality linens and cozy bedding
• Spacious living area with natural light and tasteful décor
• Fully equipped kitchen for meals or longer stays
• Modern bathroom with fresh towels and essentials
• Warm, inviting, and winter-ready



📍 Prime Kensington Location
• Steps from King’s Road, boutique shops, cafés, and restaurants
• Short walks to Kensington Gardens, museums, and transport links
• Quiet residential street — peaceful yet central



👥 Perfect For
• Families or friends (up to 6 guests)
• Two couples traveling together
• City breaks, cultural trips, or winter stays
• Guests who want central London without the crowds



📶 Amenities
• Fast Wi-Fi and Smart TV
• Blackout curtains for restful sleep
• Dedicated workspace
• Easy self check-in
• Professionally cleaned



⭐ Hosting With Care

We are experienced Superhosts who provide comfort, clarity, and style. Guests love the quiet charm, central location, and premium design.



ℹ️ Please Note
• Residential building — not suitable for parties
• Quiet hours to respect neighbors
• House rules provided at booking

Hébergements similaires

Commodités de l’hébergement

Internet

  • Disponible dans l’appartement : Wi-Fi gratuit

Stationnement et transport

  • Voiture non requise
  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Bouilloire électrique
  • Cafetière-théière
  • Épices
  • Essuie-tout
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Table de salle à manger

Chambres

  • 2 chambres
  • Canapé-lit
  • Draps fournis

Salle de bain

  • 2 salles de bain
  • Articles de toilette gratuits
  • Baignoire
  • Baignoire ou douche
  • Pantoufles
  • Papier de toilette
  • Séchoir à cheveux
  • Serviettes fournies

Lieux de séjour

  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Téléviseur connecté avec chaînes par câble/satellite

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Ascenseur
  • Hébergement non-fumeurs

Services et commodités

  • Entretien ménager sur demande
  • Fer et planche à repasser

Points d’intérêt de l’endroit

  • Hôpital à proximité
  • Zoo à proximité

Activités

  • Cyclisme à proximité
  • Visites de vignobles à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Trousse de premiers soins
  • Extincteur

Information générale

  • Entretien ménager (sur demande)
  • Taille de l’unité : 861 pieds carrés

Politiques

Arrivée

Arrivée à partir de 16 h
Arrivée express
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de départ est 10 h.
Départ express

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Règles

No disturbing noise after 10PM
Please remove the shoes when inside home and leave in specified place.
Self check in. We don't provide bag storage service.

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Les fêtes et les événements de groupe sont strictement interdits. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une trousse de premiers soins.

Hébergement également appelé

Lovely Apartment Chelsea London
Lovely Apartment Chelsea
Lovely Chelsea London
Lovely Chelsea

Foire aux questions

How close is The Kensington Lovely Elegant Executive Residence to the airport?

This apartment is 13 mi (53-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Kensington Lovely Elegant Executive Residence have an airport shuttle?

Airport shuttle services are not available at this apartment.

Does The Kensington Lovely Elegant Executive Residence offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at The Kensington Lovely Elegant Executive Residence?

No, there is no casino at this apartment.

What time is check-in at The Kensington Lovely Elegant Executive Residence?

Check-in begins at 4:00 PM.

Is there free parking at The Kensington Lovely Elegant Executive Residence?

Free parking is not available at this apartment.

Does The Kensington Lovely Elegant Executive Residence have a pool?

This apartment does not have a pool.

Does The Kensington Lovely Elegant Executive Residence have a spa?

There are no spa services available at this apartment.

How close is The Kensington Lovely Elegant Executive Residence to downtown London?

This apartment is 2.8 mi away from London.

Avis pour The Kensington Lovely Elegant Executive Residence

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 99 avis sur 121.
Note de 8 – Bien, d’après 18 avis sur 121.
Note de 6 – Acceptable, d’après 2 avis sur 121.
Note de 4 – Médiocre, d’après 0 avis sur 121.
Note de 2 – Terrible, d’après 2 avis sur 121.

9,8/10

Propreté

10/10

Service et personnel

8,8/10

Commodités

9,4/10

État et installations de l’hébergement

Avis

Avis vérifié

10/10 – Excellent

Lorraine J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The location, near the tube and grocery stores, was so convenient for our daily forays into the city. The aoartment was very comfortable, with fresh fruit, beverages in the fridge, and a well stocked kitchen. The host, Ricky, was responsive and helpful.
Séjour de 5 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Donna K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A great place to stay!

This apartment was so nice and clean. Ricky was a great host and answered all my questions before and during my stay. We had such a great time!
Séjour de 4 nuits en mai 2024
Avis vérifié

10/10 – Excellent

John D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great for a family

Walking to the tube and local establishments.
Séjour de 3 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

Juli P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely flat!

This was a perfect place for our excursions in London for the week. My elderly mother found the flat very accessible and the proximity to the tube was such a plus! Will definitely stay here again on our next trip.
Séjour de 8 nuits en mars 2023
Avis vérifié

10/10 – Excellent

Jo G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location!

Fabulous family apartment with everything we needed. Awesome location - easy stroll to the tube. Highly recommend this place. I’ll definitely be coming back.
Séjour de 5 nuits en août 2023
Avis vérifié

10/10 – Excellent

Joe P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Earl’s Court easy

Good neighborhood. Convenient to S. Kensington attractions.
Séjour de 3 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Wendy A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

London

It was fantastic, perfect place to get around town
Séjour de 4 nuits en septembre 2023
Avis vérifié

10/10 – Excellent

Robert H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Location near Earls Court Underground station

This met or exceeded our expectations. We found good places nearby to eat and to shop for groceries. With three runners in the family, we loved being so close to Hyde Park and Buckingham Palace.
Séjour de 4 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

Daniel S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location and very nice apartment

Great spot from which to explore London. This apartment is a great value in a good location. It is clean, week kept place and comfortably housed our family of 5 for a week. It does not have “high-end” finishes/furnishings, but at close to half the price of those that do, it’s a great value for those, like us, who are spending most of the time out and about in the city. Ricky was a very responsive and helpful host when we needed.
Séjour de 7 nuits en juillet 2024
Avis vérifié

8/10 – Bien

Jennifer S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing Location!

Amazing location. Property was exactly as described. Easy to follow directions. You could definitely tell it was somebody’s home. For me it felt a little too lived in, but it’s entirely a personal preference. comfortable and had all the amenities we needed.
Séjour de 2 nuits en mars 2023
Avis vérifié

8/10 – Bien

Anne G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location and quiet! Perfect place to rest!

The location near earls court underground station was perfect. The apartment was quiet which is important when coping with jet lag. The beds are comfortable. The furnishings and decor are very basic. But the kitchen functions well. Overall, it was not a fancy apartment but it met our needs well. I would come again. Thank you.
Séjour de 4 nuits en janvier 2025
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

London 2023

Property was conveniently located. We enjoyed the flat and the area. Lots of restaurants and the tube nearby. Ricky thoughtfully left us fruit snd drinks. Easy check-in. Quiet flat. Highly recommend.
Séjour de 6 nuits en juin 2023
Avis vérifié

10/10 – Excellent

Adina S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Mrs

Great location, plenty of stores and restaurants. easy access to the tube station. Everything we needed was provided. Only issue was our taxi driver had difficulty finding the location.
Séjour de 4 nuits en mai 2023
Avis vérifié

10/10 – Excellent

Francesca B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place

Ricky’s place is a great place to stay, it is cozy, comfortable very clean and furnished with everything one needs for a home away from home. Ricky gave us detailed instructions which made it easy to find the flat and how to get in once inside the guest book was another detailed piece which helped us find restaurants, instructions for how to use the stove, washing machine, recycling.and so on. The beds were clean and comfortable one of the bedroom had a private bathroom. The flat and the neighborhood was quiete and very safe, The Earl underground was a 5 minutes away and took us every where we wanted to go including Heathrow. I recommend Ricky’s place and will return the next time I am in London
Séjour de 4 nuits en septembre 2024
Avis vérifié

10/10 – Excellent

Michael H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spacious and Close to the Tube

My family of six were all very comfortable in this charming London flat. We found the location perfect- on a quintessential quiet column-lined British neighborhood, yet steps away from the bustling Tube station, shops and grocery stores. We ate several meals from the functional kitchen, at the spacious dining table. The flat was clean with plenty of room for our suitcases and hanging closet space. We appreciated the snacks after a long travel day. This was the perfect home base to see London. Highly recommend it! Just keep in mind that it is a quiet building, so be respectful to the neighbors 😀
Séjour de 5 nuits en juin 2024
Avis vérifié

8/10 – Bien

Elizabeth O.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Well equipped apartment in quiet, excessive location

This was a great place for me, my husband and our adult kid to stay in London for several nights at the end of March. Check in and out were easy and seamless, we really appreciated being able to check in a bit earlier than check-in time. Ricky had kindly laid in some basic supplies so we did not need to buy some of the basics for just a few days. The apartment is a bit cluttered with mismatched pieces of furniture, fans, etc., but there is space to move around and store one’s stuff. Communication was good, though sometimes took a day or two to get an answer leading up to our stay. Replies were always helpful and courteous.Thanks for the use of the apartment!
Séjour de 4 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Philip Y.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

It's out of 5 otherwise I'd rate it 6!

Property was lovely and quiet in an excellent location near earls Court station. Great for our arrival from Heathrow and travelling to Kensington Gardens and harrods and Albert hall. Lovely to have some unexpected kitchen supplies and brewed coffee with fresh milk. Maybe that was in the description but I was so relieved to just make a coffee after 30 hours travelling.
Séjour de 3 nuits en octobre 2023
Avis vérifié

10/10 – Excellent

Jody J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely flat, convenient location

This 2 BR 2 BA flat is in a very convenient location, close to supermarkets, restaurants, transportation, etc. We really liked that it had 2 bathrooms. The lounge can be set up as a 3rd place to sleep, and has a door that can be closed. There is a short flight of stairs into the building, and another short flight to the flat (lift does not go there). Host is very responsive. Flat was very clean, kitchen is set up with most everything you need, and includes a dishwasher. Washer/dryer is a combo unit. We would definitely stay here again!
Séjour de 7 nuits en novembre 2023
Avis vérifié

10/10 – Excellent

June

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Short stay in London

Henry’s flat was in a perfect location, close to restaurants, grocery stores and the rail line. Henry responded quickly to any questions we had and was very helpful when we asked for transportation assistance. We had some trouble with the hall shower not working but made Henry aware of the issue. I’m sure he will take care of it promptly. If we are ever in London again, I would not hesitate to stay in Henry’s flat.
Séjour de 3 nuits en décembre 2019
Avis vérifié

10/10 – Excellent

Marcia S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely apartment close to trains

This is a lovely apartment in a nice neighborhood and close to public transportation and local restaurants. It is an easy walk to Kensington gardens and Royal Albert Hall. Ricky responded quickly when we could not locate keys in the designated location. Seems the cleaner did not leave them in promised spot. Once we found a phone number for Ricky, response came quickly and we were able to get into apt. The fridge was stocked with s number of beverages which was nice. Overall it was a pleasant stay as we toured London area.
Séjour de 4 nuits en mai 2023
Avis vérifié

6/10 – Acceptable

rebecca k.

Points forts : Propreté, arrivée, communication et emplacement.

London visit

Location is great. Lots of little restaurants and close proximity to underground. A few suggestions: for four people, there is a need for adequate wine glasses, bowls, comfortable seating. Dining table is nice for games. Two bathrooms and two bedrooms were great. Directions to pick up key could be simplified for easier access. Upgrades on furniture would improve overall quality of the experience. Owner did not receive my communication via text, but we think that may have been a VRBO problem. VRBO map is not accurate. We adjusted, but that was confusing.
Séjour de 4 nuits en septembre 2024
Avis vérifié

8/10 – Bien

Lewis & Paige C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Incredible location in a residential area

The absolute best aspect of this apartment is the location - in the heart of south Kensington, minutes from a tube station, walkable to museums & restaurants. Ricky was a great host, very quick communication. The place was also incredibly clean and we appreciated some home-like amenities you don't always find in European apartments like a washer/dryer, full kitchen, and two bathrooms. We had 4 adults + 3 kids and by the end of the week, we felt a a little cramped - I would say this apartment is perfect for two couples or one family. Also note that it's located in a residential apartment building so there may be maintenance or other normal apartment things (maintenance had to come in while we were staying there to check a leak for example) so if you're looking for a more "hotel" stay, this is more homey and lived-in which was great for us with kids. Overall, we really enjoyed our stay and would stay here again.
Séjour de 8 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Amanda W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Cozy flat, great location!

My 72 yo mom and I stayed at Ricky’s flat. The location was great & we felt very safe. The flat is a 1st floor flat with just a few steps, which was perfect for us. As an American, we had no idea how to use the oven, but I looked up the make and model online and it was just fine :) Everything was clean and we had all the supplies we could need for the stay. The portable air conditioner was great because we stayed during a bit of a heatwave. I would say this was a perfect location because the Earl’s court station was just a 5 minute walk away and the District and Piccadilly lines running from there got us everywhere we needed to go! A large Sainsbury’s grocery store was in one direction and Co-op and M&S Foodhall was near the tube station so we had quick easy options to grab anything we could need after long days of sightseeing. All communication with Ricky before our stay was fantastic, he answered quickly and made sure our arrival was smooth. If we come back to London, I would definitely stay here again!
Séjour de 8 nuits en juin 2023
Avis vérifié

10/10 – Excellent

Kathryn A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great flat, great location, great host!

What a lovely place to call home base in London. First, the flat is clean, spacious, quiet and great for families. The beds are very comfortable and having two bathrooms is excellent. The kitchen has everything you would need, including a washer/dryer. There are a couple of adaptors and lamps with USB for charging devices. The location is great. Very short walk to Earls Court underground which quickly gets you to Notting Hill, museums, and Victoria station for theater or bus tours. It's an easy to walk to grocery stores, Kensington/High Street, and the Earls Court area - all of which have good selection of restaurants, pubs, shopping. We enjoyed meals at Cleopatra, Dishoom, a couple of the local pubs, and The Muffin Man for a casual British 3-tier tea. Ricky was easy to communicate with, responded quickly, and we felt very welcomed when we found that he left us a huge platter of fruit and a selection of beverages. :) I highly recommend staying here and would definitely stay here again!
Séjour de 5 nuits en mars 2023
Avis vérifié

2/10 – Terrible

Patricia S.

Points forts : Arrivée
Points faibles : Propreté, communication

Unsafe tub

It wasn’t as nice as I expected but the location was good. The big issue was the deep tub with no “non slip” mat on inside or outside. One of the guests fell and suffered significant injuries. There was no way we could stay. We contacted the host and he said we could checkout and get reimbursed. We returned the key the next day and made other/safer arrangements. Then, the host advised that we could not cancel and there would be no reimbursement. Very disappointed in the poor customer care. It’s soured me to future VRBO rentals because if this happened in a hotel I’m sure we wouldn’t have to fight for fair treatment. I continue to work to get reimbursed and hopefully all will be fairly handled.
Séjour de 6 nuits en mars 2025