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Embassy Suites Ontario Airport

3.5 star property
3.5-star hotel near Toyota Arena

Choose dates to view prices

Photo gallery for Embassy Suites Ontario Airport

Lobby
Exterior
Lobby
Lobby
Serves lunch, dinner, and happy hour

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • Bar

Explore the area

View in a map
3663 E Guasti Rd, Ontario, CA, 91761
  • Toyota Arena
    ‪17 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min walk‬

Room options

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down comforters, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down comforters, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.4 out of 10
Very good
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

Two queens

Two queens

8.4 out of 10
Very good
(15 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Ontario

Guasti stay.Your stay at this Guasti hotel places you within 3 miles (5 km) of Toyota Arena and Ontario Mills Shopping Mall. Also, Ontario Convention Center is within 3 miles (5 km) and Victoria Gardens is within 6 miles (10 km).

What's nearby

  • Toyota Arena - 17 min walk - 1.5 km
  • Ontario Convention Center - 2 min drive - 3.0 km
  • Ontario Mills Shopping Mall - 3 min drive - 2.7 km
  • Victoria Gardens - 6 min drive - 8.6 km
  • Auto Club Speedway - 12 min drive - 11.5 km

Getting around

  • East Ontario Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Eureka! Ontario - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬8 min walk
  • ‪Big Al's - ‬3 min drive
  • ‪Benihana - ‬19 min walk

About this property

Embassy Suites Ontario Airport

3.5-star hotel near Toyota Arena
Embassy Suites Ontario Airport offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5300 square feet (492 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Ontario Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3.5-star Ontario hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 8 levels
  • 5300 sq ft of conference space
  • 492 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Exterior

DoubleTree by Hilton Ontario Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,002 reviews
The price is CA $174
CA $200 total
includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered self parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 percent will be charged
  • Destination fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Farah, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. Nice breakfast. Included a made-to-order omelet station.
Stayed 1 night in Jun 2025

4/10 Poor

Brandy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is run down and not well maintained. Towels were all stained as well as the duvet cover, the hair dryer was full of lint, the sofa looked very worn and not clean. Over all the second floor looked very poorly kept, wall paper coming off or poor patch/paint repairs as well as old worn out carpeting.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family

Needs maintenance

This is my second stay at this hotel in the last 6 months and not completely satisfied. On this trip, upon arriving to our room, we noticed that both the bathroom sink and bar sink were clogged. Every time we needed to wash our hands of use the sink it filled up quickly and took an extremely long time to drain out. This is definitely an issue that the housekeeper should have addressed before allowing a new guest to check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the airport shuttle. Loved the free cocktail hour and snacks. Very clean rooms and bathroom. Would only recommend changing the blanket for the sofa bed
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherina, Los Gatos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!! Great accommodations
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
The ice maker on the 3rd floor never works, I say this as I’ve stayed here multiple times over the past 2 years and it has never worked. If you call for ice they only bring you a small plastic cup of ice not a bucket.
Stayed 3 nights in Mar 2025

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t let me check in because I had my married name on my ID, I explained and provided additional information but said I could use my payment, my boss paid for my incidental which make it make sense that someone else can pay but I couldn’t pay for myself. I’m a Hilton honors member and have stayed at same branch of hotels and this has never happened before. Overall experience really terrible. The room was questionable, someone tried to open the connecting door at night. They only gave me 1 key card which was weird, it was concerning thinking if someone else kept the second key card. There would be a jack hammer noise every time I turned the water on the bathroom sink. I’ve stayed in many places and traveled and this place gave me the creeps.
Stayed 1 night in Apr 2025

4/10 Poor

Brett

They charge hotel guests $17.50 per car per night for parking and there isn't even parking available. Not a bad hotel overall but public areas (particularly the restrooms) could use more cleanliness. Compared to other Embassy Suites this one is kind of a dump
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax.
Stayed 2 nights in Apr 2025

8/10 Good

Robert, Las Vegas

Stayed 1 night in Apr 2025

8/10 Good

Kent, Millbrae

Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viviana at the front desk was the best.. super friendly, professional.. made us feel welcome right when we walked-up!.. The room was super quiet, everything was clean and comfortable, lots of water pressure.. great shower. We'll be back for sure. Thank you! Jeff and Tahsha M.
Stayed 4 nights in Mar 2025

10/10 Excellent

Samantha

Stayed 2 nights in Mar 2025

6/10 Okay

Miao, Saratoga

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

CYNTHIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to shopping and attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, hospitable
Stayed 2 nights in Mar 2025

2/10 Terrible

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I just want to preface, this one star review was solely based on the experience at check in. I arrived around 4:20pm on Friday March 28th. I spoke to a Hispanic lady at check in (didn’t catch her name unfortunately) and right when I handed her my ID, she claimed I didn’t have a reservation and that it was canceled? How did I have a canceled reservation but there’s no reservation under my name? She said “you have no reservation. Step aside so I can help the other guests. Call Expedia.” So, I’m chatting with Expedia and my brothers on the phone with customer service and both agents we spoke to said we have a reservation and we never canceled it. I went back to the Hispanic agent and she said “nope. Expedia just put in your reservation. Not happening. We’re sold out. Talk to Expedia” I was so upset. It wasn’t until my brother who was able to get an agent that transferred the call to another front desk agent “Crystal” who said we have a reservation and that we can check in. So, we check in with Crystal who by the way was standing next to the Hispanic agent and we basically said “what happened? Because I’ve stayed at this hotel multiple times and have never experienced this…?” She basically said we had a reservation the whole time and mind you this ordeal was a good hour. Crystal was super helpful and the hero that day. She checked us in quickly and she’s always super accommodating and friendly but it’s just that other agent who just didn’t care. Later that day it was confir
Stayed 1 night in Mar 2025

10/10 Excellent

Sokha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander A Astts, hayward

Sierra is the best!! Amazing customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful ans staff was amazing and breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was serene and nice!
Stayed 1 night in Mar 2025