Residence Inn Los Angeles L.A. LIVE offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.
A business center and 10 meeting rooms are available. Event space at this hotel measures 3983 square feet (370 square meters) and includes conference space. The business-friendly Residence Inn Los Angeles L.A. LIVE also features a rooftop terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.
I booked a studio with 2 beds and 1 sofa.
The front desk did not want to check in at 15:55 because check in is at 16:00 LOL
At the check-in my room was not available and the front desk said thereâs no solutions and he told me:
"if itâs not appropriate to you, you can see another place, itâs not a big deal to me".
After insisting for a long time to find a solution the only thing that was proposed to me is to take a discount of the price of the valet 60$ because I did not have a car. Finally we accepted because we did not have other solutions immediately.
Even the security laughing about our situation, i think it was disrespectful...
The room was very dirty, we informed the front desk about that and they told us there were other things to do and we could leave the place if itâs not we expected.
Never again.
The property appeared well maintained. Hotel staff were professional, helpful and answered all my questions completely.
A notable example of staff performance is that within 10 minutes of our call to the front desk, a technician came to our room and resolved a WIFI access problem. His diagnostic took 5 minutes to successfully resolve the problem. Much thanks.
Internet was not working in our room during our stay, we had to use public internet in a lobby. The sliding door to our bathroom was not sliding properly, we had to ask each other to close the bathroom door from outside not to hurt ourselves. We out a maintenance request that was fixed a couple hours before our departure despite numerous follow up inquires with the reception staff. The valet parking is definitely overpriced. The breakfast buffet was bare minimum and was not replenished as needed. Unfortunatley, the hotel did not meet our expecatations.