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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property
5-star beachfront resort with 3 outdoor pools

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Reception
Exterior
3 outdoor pools
Food and drink
Signature Level Bungalow | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite

Signature Level Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

7.6 out of 10
Good
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Lucea

On the beach.At this Lucea resort, you'll be within 6 miles (10 km) of Chukka Ocean Outpost at Sandy Bay and 9 miles (15 km) of Tryall Golf Club. Jamaica Beaches is within 9 miles (15 km) and Mayfield Falls is within 16 miles (25 km).
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Mayfield Falls - 22 min drive - 19.6 km
  • Half Moon Beach - 28 min drive - 29.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪the jerk hut at Grand Palladium - ‬5 min walk
  • ‪Poseidon's Beach Restaurant - ‬8 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5-star beachfront resort with 3 outdoor pools
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 10 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 156 guestrooms or units
  • 10 dining venues
  • 7 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 60-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 122 reviews
Rating 8 - Good. 28 out of 122 reviews
Rating 6 - Okay. 12 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 8 out of 122 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SHELISA, DESOTO

Liked: Cleanliness
The air went out THIS WAS BEFORE MELISSA
Stayed 6 nights in Oct 2025

4/10 Poor

SHELISA, DESOTO

Travelled with family
Disliked: Property conditions & facilities
I will be calling due to a problem
Stayed 6 nights in Oct 2025

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 8 members. We all enjoyed our stay. It’s been almost a month later and we are still sharing pics and laughing about the fun times we had at The Grand Palladium. Beautiful grounds with fabulous views. The food was surprisingly delicious and staff were very accommodating. My husband and I are planning on returning for some alone time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen, West Bloomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this property!!
Stayed 7 nights in Sep 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet calm beaches Didn't care for the buffet food.....lots of repeats. Noisy, hard to carry on a conversation. Several specialty restaurants were closed. Would not visit again unless these issues were corrected.
Stayed 7 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds, room and service was excellent. The food I would say is average but we no complaints about it overall. The Italian restaurant was the best out of the a-la-carte restaurants. We will be definitely coming back
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Carmel

Liked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Aila Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Over all an amazing property but just far from everything.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a beachfront unit. We loved the privacy. One of the best Jamaican stays we've had.
Stayed 7 nights in Mar 2025

8/10 Good

Olena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, great snorkeling, most of staff members are amazing. Not so good: no physician at the property, only a nurse. You should be able to have at least an online consultation with a physician. Our daughter was bitten by a cat, and the only solution was to go to Montego Bay to the hospital, in a cab, to get any information and treatment. They should have sparkling water available at the buffet, some times, by the time they bring it, we would finish our meal. There is a very strong musty smell in some rooms on the first floor. Our friends had to switch a room after a few days, as they couldn't tolerate the smell. The variety of food in the buffet could be better for the 5 star resort. We still enjoyed our vacation, its a beautiful place.
Stayed 7 nights in Aug 2025

8/10 Good

Navraj

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic property, but we had a few issues that needed to be dealt with. Firstly, our rooms had a smell of mold/mildew. We were initially told that the resort was full but after being adamant about the issue as being a health issue, a room opened up suddenly. Once we switched rooms things were good. The staff in general were fantastic and the food was good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food was great. Delicious authentic jamaican food at the Mo Bay buffet Restaurant and excellent service. A couple things we felt a little discomfort with was the bed and ac. The bed wasnt that comfortable for my preference, it was a litte hard. The AC was running but we found it to be still hot in the room at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
janell Palmer was a great host at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dashawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my hubby enjoyed our first trip out the country to Jamaica and we will never forget it! The staff were truly amazing; they were like family to us. It was very relaxing, but the Bob Marley performance, all white party, and pool party they had while we were vacationing was so much fun! The food was delicious, the hibachi was so much fun as well! We met so many people from around the world and the vibes were definitely vibing! The excursions were breathtaking, fun, and worth it! Lastly, me and my hubby were pleasantly surprised by our hotel and the balcony view it was absolutely beautiful and amazing to wake up to. Overall I give this vacation and stay a 10/10 💗
Stayed 4 nights in Jul 2025

8/10 Good

Darryl B

Stayed 4 nights in Jul 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here
Stayed 3 nights in Jul 2025

8/10 Good

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

David Cedric, Millbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great atmosphere, great food
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeegneshkumar Bipinbhai

Liked: Amenities
Very Beautiful and Nice
Stayed 6 nights in Jul 2025

8/10 Good

Siratha

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda J

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic location! About a 45 minute drive from the Montego airport (+/- with traffic). Made our tour to Negril convenient. The pools and beaches on site were fantastic! (Beaches had good areas for snorkeling- in a bay and open ocean) Staff was friendly and helpful. Restaurants/A La Cart options were great!! Buffet food was good/standard Buffet. We did the signature level and loved every bit of it. I would highly recommend!
Stayed 5 nights in Jul 2025

2/10 Terrible

Erica

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Chad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025