Hyatt Grand Central New York

4.0 star property
4-star hotel near Grand Central Terminal, connected to a shopping center

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Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Deluxe Room, 1 King Bed
Lounge
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪24 min drive‬

Room options

Room, 2 Double Beds

8.4 out of 10
Very good
(394 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.4 out of 10
Very good
(270 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(143 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(91 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(40 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

7.8 out of 10
Good
(191 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.6 out of 10
Good
(43 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(45 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Corner

8.0 out of 10
Very good
(39 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite

7.4 out of 10
Good
(3 reviews)
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Central New York getaway .Within a 10-minute walk of this Manhattan hotel, you'll find Grand Central Terminal and 5th Avenue. Rockefeller Center and Broadway are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 2 min walk - 0.2 km
  • Chrysler Building - 2 min walk - 0.2 km
  • 5th Avenue - 5 min walk - 0.4 km
  • Bryant Park - 6 min walk - 0.6 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Grand Hyatt Grand Club - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Pershing Square - ‬2 min walk
  • ‪Juice Generation - ‬2 min walk
  • ‪Gregory’s Coffee - ‬3 min walk

About this property

Hyatt Grand Central New York

4-star hotel near Grand Central Terminal, connected to a shopping center
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • 18370 sq ft of conference space
  • 1707 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Hyatt Grand Central New York offers 1298 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3336 out of 6512 reviews
Rating 8 - Good. 1455 out of 6512 reviews
Rating 6 - Okay. 935 out of 6512 reviews
Rating 4 - Poor. 427 out of 6512 reviews
Rating 2 - Terrible. 359 out of 6512 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle, FRESNO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with unexpected perks! Wonderful experience with technology enhanced rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle, Greendale

Stayed 1 night in Jan 2026

10/10 Excellent

MICHAEL, Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Offered an upgrade and club access for a nominal fee. Much appreciated.
Stayed 1 night in Jan 2026

2/10 Terrible

Rosalyn

Travelled with family
Disliked: Cleanliness, amenities
This was the worst service I ever received from HYATT. I will not be staying here again - the location was perfect! Too bad the service was meh and the rooms were very dirty.
Stayed 2 nights in Dec 2025

8/10 Good

Michelle, Westport

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very convenient and nicely appointed. My room specifically had a queen bed instead of the king promised, and no overhead shower, only handheld - it was ADA compliant but i think most folks prefer both showerheads. Food in the garden cafe very expensive as is to be expected, but i was told i had a $15 credit which did not materialize on my invoice.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianne Christine

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

4/10 Poor

surendran

Disliked: Cleanliness, amenities
There was no hot water for one day. the front office was not at all helpfull to setve
Stayed 3 nights in Nov 2025

4/10 Poor

Mark

Travelled with family
No coffee in room Store overpriced items
Stayed 2 nights in Nov 2025

8/10 Good

Omar

Stayed 5 nights in Nov 2025

10/10 Excellent

Sonia

Staff wa
Stayed 4 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely efficient and friendly. They were a definite highlight from the check in experience to this morning’s breakfast. The bed was so comfortable which is so important when traveling. Note- one of the pillowcases had holes in it which I thought was unpleasant. I had to call housekeeping to figure out how the shower worked which I thought was funny. The woman who took my call was extremely pleasant and nice about it. (It wasn’t that hard! lol) All in all, I would return to this property.
Room with a view
Comfy bed
Stayed 1 night in Dec 2025

8/10 Good

Robert J

Stayed 4 nights in Nov 2025

6/10 Okay

Acram

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Karley

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There's too much I can say about this place. There are good things about it for sure, like how conveniently located it is (that will come back to bite you, though...) Our stay was not great. I usually love Hyatt's because they have always been solid in my experiences. This one was not. We came for the Macy's Thanksgiving Day Parade; a dream trip for us. When we booked this place in December last year, it was $1,411. The total at check out ended up being WAY HIGHER. You will get with additional fees you will not believe, including the cleaning fee, which was a joke. We only asked for cleaning twice during our stay, and they never refilled our soaps in the shower, nor did we have hand soap for the sink, and there was strange hair every time everywhere! When we checked in, there were hairs on the bed. Hairs in the shower/tub, hair on the table? There were weird green dots on the mirror that were never wiped away the two times they came and we never figured out what they were. Also weird - no fitted sheets on the bed. Just a loose one underneath the world's thinnest comforter. Worth noting the pillows were not good, either. My neck was so sore when we left this place. We had other issues with our room: it seemed like our some of our lights did not work properly, there was a missing towel holder in our room (so not enough space to hang towels), the shower curtain was so short, it's impossible to not get water on the floor, and the water takes so long to heat up in the shower.
Stayed 5 nights in Nov 2025

8/10 Good

Mirna

Liked: Amenities
Staff was welcoming
Stayed 3 nights in Nov 2025

6/10 Okay

Johnnie

Travelled with family
They charge for everything at this hotel. Pull out bed cost 40 dollars a day… Ridiculous!!!
Stayed 6 nights in Nov 2025

6/10 Okay

Abigail

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Deposit money return takes too long.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alshante

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and efficient service. Room was cleaned early everyday.
Stayed 3 nights in Nov 2025

10/10 Excellent

xinyu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Vien

Stayed 4 nights in Nov 2025

10/10 Excellent

Nelson

Stayed 4 nights in Nov 2025

4/10 Poor

Ramineh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very smelly, no hot water first night, poor tub drainage, low water pressure
Stayed 2 nights in Nov 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Is my second visit and I love this hotel.
Stayed 3 nights in Nov 2025