Hyatt Grand Central New York

4.0 star property
Hotel near Grand Central Terminal, connected to a shopping center in New York

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Photo gallery for Hyatt Grand Central New York

Pool
Property preview
Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View in a map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, Chrysler Building
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

Room, 2 Double Beds

8.2 out of 10
Very good
(379 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.2 out of 10
Very good
(251 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(132 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(39 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

7.8 out of 10
Good
(183 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.6 out of 10
Good
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(16 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Corner

8.0 out of 10
Very good
(38 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(12 reviews)
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Accessible King Room with Tub

  • Sleeps 3

Accessible King Room with Shower

  • Sleeps 3

Accessible Queen Room with Tub

  • Sleeps 2

Grand Executive Suite

  • Sleeps 6

Park Avenue Presidential Suite

  • Sleeps 3

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Commodore Lounge Access 1 King Bed

  • Sleeps 3

Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Two Double Room with City View

  • Sleeps 4

King Room with City View

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 4

Club Access King Room

  • Sleeps 3

Club Access Two Double Room

  • Sleeps 4

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About the area

New York

Heart of New York.At this Manhattan hotel, you'll be well placed to visit Grand Central Terminal and Chrysler Building, both steps away. 5th Avenue and Bryant Park are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 2 min walk - 0.2 km
  • Chrysler Building - 2 min walk - 0.2 km
  • 5th Avenue - 5 min walk - 0.4 km
  • Bryant Park - 8 min walk - 0.7 km
  • Rockefeller Center - 9 min walk - 0.8 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Grand Hyatt Grand Club - ‬1 min walk
  • ‪Juice Generation - ‬2 min walk
  • ‪Gregory’s Coffee - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk

About this property

Hyatt Grand Central New York

Hotel near Grand Central Terminal, connected to a shopping center in New York
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • 18370 sq ft of conference space
  • 1707 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Reviews

Hyatt Grand Central New York Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 3207 out of 6370 reviews
Rating 8 - Good. 1438 out of 6370 reviews
Rating 6 - Okay. 928 out of 6370 reviews
Rating 4 - Poor. 429 out of 6370 reviews
Rating 2 - Terrible. 368 out of 6370 reviews

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean, had friendly staff, and we felt safe. Our room was much roomier than expected. We were in close walking distance to Midtown sites and Times Square. Enjoyed our trip to NYC, and staying at the Hyatt Grand Central was part of that.
Stayed 2 nights in Nov 2025

4/10 Poor

Virginia

Travelled with partner
Disliked: Amenities
The hotel is badly managed. We experienced neglectful housekeeping, rooms in need of renovating, lack of amenities. If a hotel doesn't offer room service there should at least be a coffeemaker in the room. We were booked for three nights and happy to leave.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

6/10 Okay

MONICA D

Liked: Property conditions & facilities
The air conditioning wasn’t working as well as expected had to get a fan sent to the room. However a technician came to room, and that helped for about two hours! It was awful. We love staying at the Hyatt, but will be looking elsewhere. So disappointed!
Stayed 3 nights in Oct 2025

10/10 Excellent

ANTHONY, RIDGEFIELD

Stayed 1 night in Oct 2025

10/10 Excellent

Rhody

Stayed 2 nights in Oct 2025

10/10 Excellent

Llani, VANNUYS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the building was convenient.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Good price. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyla, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly place
Stayed 5 nights in Aug 2025

10/10 Excellent

JOHN, ST CLOUD

Stayed 4 nights in Aug 2025

10/10 Excellent

Yuliya

Stayed 3 nights in Aug 2025

4/10 Poor

jerone

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
HIDDEN FEES THAT WAS CHARGED AFTER CHECKOUT NOT GOING BACK HERE......
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, literally right above the grand terminal, many food options
Stayed 3 nights in Aug 2025

8/10 Good

aditya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location was great . close to grand central station, times square, parks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

EZEKIEL

Liked: Cleanliness
Disliked: Staff & service
The gentleman who helped us to take our bags to the room declined to accept our tip saying it was “an insult”. We were shocked
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I took visited NY for the first time. The Hyatt Grand Central was the best spot to stay because it’s near all of the major touring spots. It was a bit run down than what we expected, but we spent all day outside, so we were not too bothered by how run down it looked. My husband used the gym a couple of times and it had everything from free weights to treadmills. The staff was very friendly and not short with us which was great since it was our first time in the big city. I definitely recommend staying here especially if it’s your first time in NY. We hope to come back soon! Thank you for the staff and housekeeping for making our trip comfortable.
Stayed 4 nights in Aug 2025

4/10 Poor

Jazmine

Travelled with family
Disliked: Staff & service, property conditions & facilities
The purpose of this review is to speak to the service that I received this past weekend from the managers. We arrived early and were offered early check in for $50. Upon entering the room was 67 degrees and the thermometer was not working. We called downstairs and they offered engineering to come by but instead of engineering coming, they brought a single blanket to our room. I let it go. Next morning, the water was turned off. That means the toilet wasn’t flushing, and we cannot brush our teeth or take a shower. After calling downstairs without an answer, we walked to the front desk and were told that they were having issues with the water since the night before. Once the water turned on there was discoloration, I ran it for about 30 secs & a dark brown liquid began to pour out, which we can all assume contains fecal matter. Thankfully, we had it on video so we showed the front desk manager Ashley R. She said she would comp a night of our stay. I was so glad it was our last day. I was contacted by Expedia, who said they were not able to get a hold of the manager to approve the refund. Instead the rep from the Hyatt hung up on Expedia. I went to the desk to speak to the afternoon manager, Kennedy D. Who assured us that he would answer the phone. He did not keep his word and Expedia has now said that they can’t comp the night because they can’t get a hold of the hotel manager for approval.Horrible service, disgusting water, would never recommend you lay your head down here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Stayed 3 nights in Aug 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty inside
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

6/10 Okay

Yande

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a nice hotel that's clearly popular. It's a really convenient location but it's also very busy. They charge a destination fee per night, which feels like a rip off. They have a cafe which is convenient but they give no perks whatsoever - not even a coffee machine in the rooms. also, the last night was awful, there was something wrong with the water, the toilet kept flushing and running water. the issue started around 3:00 am and continued throughout the night nonstop. We had to call them twice and when someone finally came to fix the issue we had about an hour until we had to leave because we were departing at about 6:30 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was helpful.
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone came into my room after house keeping came in and when I asked who was in the room while we were out because the windows were open and our belongings were moved around, they told me they didn’t know and proceeded to try to manipulate me in to thinking it was house keeping or maintenance, with no proof that they were actually there. After I explained to them many times that I had returned to my room after house keeping had been there and I seen that the room had already been cleaned and windows were closed, they finally took a report and canceled my old keys after I asked! There was clearly things moved around in our room and the window were open, which I didn’t touch the whole time of my stay and house keeping also didn’t touch the windows because the blinds and windows were closed before leaving my room for the second time that day. After that the toilet sprayed my boyfriend in the face when he went to flush it and the water was brown and yellow for the rest of our stay. The staff was very rude and condescending when I tried to explain to them the horrible experience I had they made me feel crazy and like I was lying. I didn’t feel safe and no one did anything about it.
Stayed 4 nights in Aug 2025