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Hyatt Herald Square New York

4.0 star property
4-star Beaux Arts hotel near Empire State Building

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Photo gallery for Hyatt Herald Square New York

Exterior
View from property
Lobby
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.2 out of 10
Very good
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for King Room with ADA Shower

Premium bedding, in-room safe, desk, blackout drapes

King Room with ADA Shower

  • Sleeps 2

2 Double Beds

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout drapes

King Room with City View

  • Sleeps 2

View all photos for Two Queen Room with City View

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Bathroom amenities

Deluxe King Room

  • Sleeps 2

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Exterior

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,015 reviews
The price is CA $222
CA $323 total
includes taxes & fees
Jan 18 - Jan 19
Hotel AKA NoMad

About the area

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk
  • ‪New Wonjo - ‬3 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

2 bars/lounges, rooftop bar
Hilton New York Fashion District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 479 reviews
The price is CA $168
CA $197 total
includes taxes & fees
Jan 7 - Jan 8
Hilton New York Fashion District

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Phung

Travelled with family and small children
Liked: Cleanliness, amenities
Staff were nice and professional. Room was clean. No free breakfast. Hotel in Korea town, which has more homeless than before and secondhand smoke of cigarettes and marijuana was horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

8/10 Good

John, Cambridge

Business traveller
Disliked: Amenities
Adequate but tired and small with no amenities on a boring block. Close to the train though!
Stayed 1 night in Sep 2025

8/10 Good

Robyn, Rochester

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really really great location. The subway stop (34th Herald) is so close - from there we often only needed one train! Yankee stadium was 22 min away, Brooklyn was close, Chinatown. Perfect location. My only grip was the strange modular setup in the room that really couldn’t hold or fit anything. Otherwise beds comfortable and shower fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Empire State Building. Valet parking. Artfully appointed. All the amenities. Nice on-site dining. Friendly helpful staff.
View
Stayed 2 nights in Sep 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff especially their bartender. Room was clean and comfortable. They had a beautiful rooftop view, with a Relaxing lounge set up. Enjoyed my stay tremendously
Stayed 1 night in Sep 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely frustrated that the valet staff refused to get my car and I was told I would need to get it myself. Apparently there was a parade. I was not made aware of this when I checked in. Instead when I checked out and asked for my vehicle I was told I could wait a few hours until the parade is over or walk four blocks away to go get it myself. This is a shame because otherwise I liked the hotel and thought the staff was fantastic.
Stayed 1 night in Sep 2025

6/10 Okay

Ana E

Liked: Amenities
Was okay
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a gem of a hotel. Perfect location near to subway stations, around the corner from the Empire State Building, Macy's, restaurants etc. BUT........ what is amazing is the view from the rooftop bar of this hotel! Just perfect. Been to NY 3 times and this location was the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Talia

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, and Convenient

Wonderful boutique hotel close to everything but not so much in the mix like Times Square. Professional and friendly staff. I’d definitely come back.
Stayed 3 nights in Aug 2025

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Suryono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Jelena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Stayed 5 nights in Aug 2025

6/10 Okay

Patrice

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not awful

Easy in and out. Just old and dated. Room was clean but furniture was broken and old. Staff was very very nice. Rooftop bar was nice. Again old and dated furniture but staff was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

january

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.
Stayed 2 nights in Aug 2025