Ratings based on 904 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 5, 2024
Stayed one night. Clean room good price. Close to all the Times Square area
Comment from Hotel Management
May 6, 2024 by Customer Service, Hotel Management
Scott, thank you for your positive comments about your stay at the Millennium Premier New York Times Square. We're delighted to hear that you appreciated our clean rooms and competitive pricing, as well as our prime location near the Times Square area. We hope to welcome you again in the future.
by A traveller
Posted May 4, 2024
Ez
Comment from Hotel Management
May 4, 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Scott!We're pleased to hear that you have fully enjoyed your stay at Millennium Premier New York Time Square, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
by A traveller
Great stay
Posted Feb. 5, 2024 on HotelsConveniently located, clean and with a helpful and polite staff. Close to theaters and Times Square.
Comment from Hotel Management
Feb. 6, 2024 by Customer Service, Hotel Management
Jena, it's fantastic to hear that you enjoyed your stay at Millennium Premier New York Time Square. We're delighted that our prime location added convenience to your visit and that our team members were able to assist you. Your positive remarks about our cleanliness are greatly appreciated too. We look forward to welcoming you back for another exceptional experience.
by A traveller
Great, affordable hotel in Times Square
Posted Feb. 5, 2024 on HotelsRoom 1021 has a perfect corner view of the ball if you're looking to stay somewhere next NYE. Bed was very comfortable, hotel was pretty clean, but I had to clean out the tub before I used it. Front desk concierge were very friendly and welcoming. Would stay again.
Comment from Hotel Management
Feb. 6, 2024 by Customer Service, Hotel Management
Erika, we appreciate your comments about your stay at the Millennium Premier New York Time Square. It's delightful to hear you enjoyed the room views, comfort of our beds, as well as the warm welcome from our front desk colleagues. We've taken note of your feedback about the cleanliness and we're constantly improving to ensure a top-notch experience for all guests. We're looking forward to welcoming you back for another comfortable stay in the future.
by A traveller
Posted Feb. 4, 2024 on Expedia
It was a place to sleep. That’s all I can say.
Comment from Hotel Management
Feb. 5, 2024 by Customer Service, Hotel Management
Tracey, it seems like your recent experience did not fully meet your expectations. While we provide a space to rest, we aim for our guests to enjoy more than just the accommodation services. We hope you'll consider returning so we can provide a more valuable stay next time.
by A traveller
Posted Jan. 30, 2024 on Expedia
Nice location
Comment from Hotel Management
Feb. 1, 2024 by Customer Service, Hotel Management
Bader, it's good to hear you appreciated our central location. We hope to enhance your experience further during your future visits.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback, Thomas!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback, Nicole.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.
by A traveller
Posted Jan. 20, 2024 on Expedia
We paid $500 for a night at this property, which is about what we pay every year for a place near Times Square. The other places we have stayed had a spectacular view. A couple of them had breakfast included. This place has no views. The desk clerk put us on the second floor with an airshaft view, but she explained that no rooms in the building have a view. Not something mentioned anywhere. It did have breakfast included, but that is somewhat misleading. It is a takeaway breakfast. You pick out prepackaged danish or granola bars, and they give you a bag to take it back to your room. Disappointing. We could have done better at a 7-11.
Comment from Hotel Management
Jan. 20, 2024 by Customer Service, Hotel Management
Dana, it appears your stay at Millennium Premier New York Time Square missed your expectations, especially concerning the room view and breakfast offerings. We want to clarify that all our rooms have unique layouts, providing diverse experiences. We regret you found the breakfast unsatisfactory. We value your impressions as they help us improve our offerings, making future stays more enjoyable for all our guests. We hope you'll consider giving us another opportunity in the future.
by A traveller
Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by Customer Service, Hotel Management
Ashley, it's wonderful to see your high rating for the Millennium Premier New York Time Square. We're thrilled you enjoyed your stay and hope to welcome you back again soon.
