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Quality Inn

Property class: 2.5
Hotel perfectly located for exploring Lockport

Choose dates to view prices

Photo gallery for Quality Inn

Standard Room, 2 Double Beds
Exterior
Standard Room, 1 King Bed with Sofa bed, Jetted Tub
Reception
Food court

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
551 S Transit St, Lockport, NY, 14094
  • Place, Four Seasons Players
    ‪1 min drive‬
  • Place, Erie Canal Discovery Center
    ‪2 min drive‬
  • Place, Lockport Caves
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(27 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Lockport

City center stay.You'll find Four Seasons Players and Erie Canal within 2 miles (3 km) of this hotel. Big Bridge and Kenan Center are also within 2 miles (3 km).

What's nearby

  • Four Seasons Players - 1 min drive - 1.1 km
  • Erie Canal Discovery Center - 2 min drive - 2.2 km
  • Lockport Caves - 2 min drive - 2.5 km
  • Kenan Center - 2 min drive - 2.2 km
  • Allie Brandt Lanes - 3 min drive - 2.6 km

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬9 min walk

About this property

Quality Inn

Hotel perfectly located for exploring Lockport
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Free daily continental breakfast
Spark by Hilton Lockport
Lockport
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 110 reviews
The price is CA $149
CA $168 total
includes taxes & fees
Apr 30 - May 1
Spark by Hilton Lockport

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 15.7 mi (21-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on May 5, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

Does Quality Inn offer free breakfast?

Quality Inn offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn?

This hotel offers free self parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Lockport?

Quality Inn is 1.3 mi away from Lockport.

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 656 reviews
Rating 8 - Good. 197 out of 656 reviews
Rating 6 - Okay. 125 out of 656 reviews
Rating 4 - Poor. 85 out of 656 reviews
Rating 2 - Terrible. 82 out of 656 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rosemary

Travelled with partner
Disliked: Staff & service, amenities
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Stayed 7 nights in Jan 2026

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
They didn't even have the heat on.
Stayed 1 night in Dec 2025

8/10 Good

Jared

Stayed 1 night in Dec 2025

4/10 Poor

Eric

Disliked: Staff & service
Hi
Stayed 2 nights in Nov 2025

4/10 Poor

Barbara

Disliked: Amenities, property conditions & facilities
I have never been in a hotel that did not have carpeting in the room. I did not bring slippers, so walking on the bare floor was uncomfortable. The bed mattress was super soft and the multiple pillows had no support even when doubled up. Very unpleasant room.
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large field behind the hotel to walk . It wasn't lighted.
Stayed 2 nights in Oct 2025

2/10 Terrible

cheruku

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I never experienced this terrible experience, room was very dirty.
Stayed 1 night in Oct 2025

6/10 Okay

Delilah

Stayed 2 nights in Aug 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I didn’t like the breakfast …
Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Travelled with group
Liked: Staff & service, property conditions & facilities
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Stayed 2 nights in Sep 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Shakonwaretsi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator, TV & bedside lamp did not work, mattresses sagged, curtains were not designed to be closed to block out light, door keycards did not work well, shower curtail would not stay closed because it was installed improperly, and breakfast juices were watered down. Price paid was way too high for condition of property. This motel tarnishes Quality Inn's good name.
Stayed 3 nights in Sep 2025

6/10 Okay

Kyle

Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service. I got a disable room and quite close to the lobby and couldn’t really sleep the last night due to some noise. Other than that it was great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Luz

Travelled with family
They didn’t clean the room
Stayed 2 nights in Aug 2025

4/10 Poor

Jair

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom fan was so noisy, the breakfast was so poor, not even a fruit in their selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Elliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenda

Stayed 1 night in Aug 2025

2/10 Terrible

Pawankumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Whe
Stayed 2 nights in Aug 2025

8/10 Good

Shakonwarétsi

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place, close to everything
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Travelled with family
Liked: Amenities
Bed mattress was bad
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It was an okay stay

Bed was comfortable, toilets flushed, shower was hot and the AC worked. Staff was friendly and always available to assist. Sheets had stains. Need to remove the old stained chairs and lampshades from the bedrooms! There were no protein options for breakfast, mainly carbs, so no options for diabetics. The hotel is in need of maintenance. Our room had a very old pocket door for bathroom that was broken and would not completely shut. The window lock was broken in my moms room so the first floor window was open to outside with no screen (we got it to lock using a knife). Drapery is old, ripped and stained. First thing you see when you walk into the lobby is a 10Ft dead tree. Not all rooms have privacy locks on the door. Very poor lighting in the rooms. Mini fridge worked, but there was food left in it from a previous guest. They were unable to accommodate my mom with a room near the rest of the family, she was on the opposite end of hotel down a long smelly hallway (with a broken window lock), we ended up having her stay with another family member.
Stayed 1 night in Jul 2025