"We did like everything. The only thing we really did not like it is a serving staff at the buffet: they all look grumpy, unhappy, and unwilling to hel ... " More
On the beach
Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Falls and Green Grotto Caves. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach surfing, or relax with sun loungers. Bring the family and enjoy the children's club, children's pool, and waterslide.
22 Feb. 2024 by Online Reputation Manager
Dear Irina,Thank you very much for your comments and for allowing us the honour of being part of your holiday. It is a pleasure to know that our services were generally to your liking.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We would be delighted to be your hosts again.Yours faithfully,Hotel Riu Ocho RiosOnline Reputation Manager
15 Feb. 2024 by Online Reputation Manager
Dear Christine,Many thanks for sharing your feedback with us. It is great to read that you enjoyed the hotels cleanliness, however, as it is one of our most important goals to give a great and memorable service to our guests, we are concerned to find that we may have missed out on some details and that you weren't fully satisfied with your recent experience.Rest assured; your observations have been forwarded to the responsible department for a proper follow up with the purpose of improving as we sincerely hope we have another chance to welcome you soon again.We wish you all the best,Hotel Riu Ocho RiosOnline Reputation Manager
21 Nov. 2023 by Online Reputation Manager
Dear Jasleen,Thank you for taking the time to write a review of our hotel. We are very pleased to know your positive comments and we sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Ocho RiosOnline Reputation Manager
25 Oct. 2023 by Online Reputation Manager
Dear KERRY KAY,Many thanks for sharing your feedback with us.We are truly sorry we did not live up to the standards you expected and for the disappointing experience you had. We strive to make every effort to exceed all of our guests’ expectations and ensure your stay is pleasant. All your comments have been shared with the corresponding department for further follow up as we are looking forward to having the opportunity to better serve you in the future.We remain sincerely,Hotel Riu Ocho RiosOnline Reputation Manager
RIU Ocho Rios - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At RIU Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free. A complete renovation of RIU Ocho Rios - All Inclusive was completed in September 2019. Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
RIU Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann - Onsite family restaurant.
Kulinarium - This restaurant serves dinner only. Open daily.
Piacenza - This restaurant specializes in Italian cuisine. Open daily.
Mandalay - This restaurant specializes in Asian cuisine. Open daily.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. <
