Ratings based on 975 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Expedia
Carpet was dirty room smell
Comment from Hotel Management
Mar. 17, 2024 by Hotel CAMPANILE ROISSY, Hotel Management
Hello Atika, Thank you for sharing your feedback with us. We sincerly apologize that your experience did'nt meet your expectations. Your satisfaction is our priority and we take your comments very seriously. We hope to have the opportunity to welcome you back and regain your trust.Regards
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by RF, Hotel Management
Bonjour Monsieurmarci de cette note au + haut gradé Toutes l'équipe vous dit MerciAu plaisir chez campanile
by A traveller
No soft bed
Posted Jan. 21, 2024 on HotelsStaff were all very good- sadly bed was so hard. Breakfast was awful for €16 I should have complained .
Great position and good price
Comment from Hotel Management
Jan. 23, 2024 by La direction, Hotel Management
Hello Simon, Thank you for your feedback. We appreciate your kind words about our staff and are glad to hear that you found our hotel's location and pricing favorable.We apologize for any discomfort caused by the firmness of the bed and the dissatisfaction with the breakfast. Your feedback is valuable, and we encourage guests to share their concerns during their stay so that we can address them promptly.We hope you will give us another opportunity to provide you with a more enjoyable experience in the future.
by A traveller
Will love to come again.
Posted Dec. 31, 2023 on HotelsComment from Hotel Management
Jan. 23, 2024 by La direction, Hotel Management
Hello Adijatu, We are delighted to hear that you enjoyed your stay, and we would be thrilled to welcome you again! Your positive feedback is truly appreciated. If there's anything specific you'd like to share about your experience or any preferences for your next visit, please feel free to let us know. We look forward to providing you with another wonderful stay when you return.
by A traveller
Posted Dec. 5, 2023 on Expedia
Shuttle information by bus at RER station sent by Expedia was incorrect It resulted in 2 hours lost from CDG to hotel. A hotel shuttle was available but I was not informed of this
Comment from Hotel Management
Dec. 11, 2023 by La Direction, Hotel Management
Hello Michel, We are sorry for the inconvenience caused by the incorrect shuttle information. We understand the importance of time and are actively working to correct these errors. We also regret not informing you about the availability of the hotel shuttle. We will take steps to improve our communication.
by A traveller
Posted Nov. 1, 2023 on Expedia
Comment from Hotel Management
Nov. 26, 2023 by La Direction, Hotel Management
Bonjour Van, Nous sommes ravis de recevoir une évaluation cinq étoiles ! Merci infiniment pour votre retour positif. Si vous avez des commentaires spécifiques que vous aimeriez partager sur ce sue vous avez apprécié, cela nous serait très utile pour continuer à offrir un excellent service.Nous espérons vous accueillir à nouveau bientôt !
by A traveller
Posted Oct. 31, 2023 on Hotels
Does the job. Staff was friendly and helpful. Room is ok. Does the job for an airport hotel, at an affordable price
Comment from Hotel Management
Nov. 9, 2023 by The Manager, Hotel Management
Hello, we are glad to hear our Hotel met your needs. Our friendly staff strive to make your stay enjoyable. We appreciate your kind words and hope to welcome you back soon! Regards,
by A traveller
One night
Posted Oct. 17, 2023 on HotelsVery good hostess at the front desk. Quick check in. Room, clean, no remarks. Breakfast buffet fine. Shuttle on time.
Comment from Hotel Management
Nov. 9, 2023 by The Manager., Hotel Management
Hello, We appreciate your good comments for our Hotel. It's with pleasure that we are waiting for your next visit.
by A traveller
Posted Oct. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 9, 2023 by La Direction., Hotel Management
Hello, Thank you for your comment. We hope to see you very soon in our Hotel.
by A traveller
Very poor excuse for a hotel
Posted Oct. 11, 2023 on HotelsNo soap in the shower, extremely small room, no anti slip strips in the very slippery bathtub, bed bugs, we would most definitely never stay there again.
Comment from Hotel Management
Nov. 9, 2023 by The Manager, Hotel Management
Hello Paul, We are truly sorry to hear about your negative experience. Your feedback is important, and we take it seriously. We are investigating the issues you've mentioned to adress them prompty. Please accept our appologies, and hope to see you soon.
