The staff were all incredibly nice, warm, and helpful. There's a shuttle bus to the airport—just talk to the front desk to reserve a spot. Free coffee is available downstairs, which is super convenient. The lobby is comfortable, and a good spot to get some work or studying done. The gym looked decent, and there are even board games you can play downstairs, which is a nice touch.
The only (and biggest) issue was cleanliness. Our room didn’t seem to be thoroughly cleaned—we found hair in several spots. The manager came to check and promised to return to clean, but never did. At a minimum, I’d expect the room to be clean. The elevator was also unexpectedly dirty. I’d really encourage the hotel to prioritize cleanliness—it's a basic standard and makes a big difference in the overall experience.