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Best Western Rochester Marketplace Inn

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western Rochester Marketplace Inn

Lobby
Lobby
Fitness facility
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪16 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About the area

Rochester

Close to airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

What's nearby

  • Monroe Community College - 16 min walk - 1.4 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • Tim Hortons Iceplex - 2 min drive - 1.8 km
  • University of Rochester - 12 min drive - 8.6 km
  • Rochester Institute of Technology - 12 min drive - 13.6 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪Tully's Good Times - ‬14 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester in Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

How close is Best Western Rochester Marketplace Inn to the airport?

Best Western Rochester Marketplace Inn is 7.6 mi (11-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on May 25, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Rochester Marketplace Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Rochester Marketplace Inn.

How close is Best Western Rochester Marketplace Inn to the beach?

This hotel is 13.4 mi (22-min drive) from Ontario Beach Park.

Does Best Western Rochester Marketplace Inn offer free breakfast?

Best Western Rochester Marketplace Inn offers free on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Rochester Marketplace Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Rochester Marketplace Inn?

This hotel offers free self parking.

Does Best Western Rochester Marketplace Inn have a pool?

Best Western Rochester Marketplace Inn does not have a pool.

Does Best Western Rochester Marketplace Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Rochester Marketplace Inn to downtown Rochester?

Best Western Rochester Marketplace Inn is 4.8 mi away from Rochester.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 84 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Shower was slow to drain, toilet did not flush the first time. We stayed two nights and expected the bed to be made and have fresh towels but were told that when they are too busy they do not do that! What am I paying for them? Breakfast and coffee were horrible.
Stayed 2 nights in Apr 2026

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a rat in my room on the second floor. Nightman said no other rooms were available but he found one when I went to sleep in my car. AVOID AT ALL COSTS.
Stayed 3 nights in Apr 2026

4/10 Poor

ALYSSA, Arlington

Stayed 2 nights in Feb 2026

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great value for money. Greg was very friendly and efficient during check in - even though the room type we booked (a larger room) wasn’t available.
Stayed 1 night in Feb 2026

10/10 Excellent

SATISH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Gregory, Elmira

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026

8/10 Good

Donna

Stayed 4 nights in Feb 2026

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Staff was amazing and friendly. Room needed work as the light over the sink didn't work and the toilet seat was the wrong size for the toilet, miscellaneous things. Otherwise a great location and a good, comfortable, quiet stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Angel

Stayed 1 night in Feb 2026

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities
If it had a pool it would of been perfect 👌
Stayed 1 night in Feb 2026

10/10 Excellent

Rosa

Travelled with partner
It was great!!, very clean… enjoyed the breakfast. We will be coming back for our next visit
Stayed 3 nights in Feb 2026

2/10 Terrible

George

Disliked: Cleanliness, amenities, property conditions & facilities
There was a mouse in our room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and relatively quiet.The free breakfast was good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

6/10 Okay

Zhongping, Greenwich

Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2026

10/10 Excellent

Michele

Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Stayed 1 night in Feb 2026

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon check in front desk staff member was sitting in the lobby scrolling on his phone, no gave us keys, wifi password and we went to our room. It was clean but very worn and dated, stangest set up for a bath I've ever encountered in a hotel. Tiny little room held the toilet and shower, and outside was the sink which was incredibly low it hurt my back brushing my teeth. Tried to comnect to wifi, didnt work but didnt think too much about it as we were heading out for dinner. Returning to the hotel, I waited in the lobby to make sure i could connect with no luck. The front desk man told me it wasnt working but nothing to do with the hotel, it was provider's issue. Absolutely no information on a fix. This was extremely concerning to us as we are from out of the county so no cell service, and only rely on wifi. This should have been mentioned right at check in and given the option to cancel. Nothing was resolved the time we were there and speaking to another guest they said it had not been working their entire 5 night stay. I had family to contact and some work to get done and zero way of any communication. Went to take a shower and water was lukewarm at best. Called front desk and they offered to change us rooms but we were already unpacked and not going thru that later at night. Clearly no maintenance people on site. Turns out all rooms had the same issue anyway speaking to others the next day. Just a terrible experience right from the start and would never stay here again
Stayed 1 night in Jan 2026

2/10 Terrible

Aliyah

Stayed 2 nights in Jan 2026

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities
Absolutely terrible stay! Initially put in a room with the smoke detector beeping. Then was transferred rooms to find no hot water (and no working phone to call the front desk)!
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026

2/10 Terrible

Dianishka

Stayed 1 night in Jan 2026

10/10 Excellent

jakob

Liked: Cleanliness, amenities
Great room and staff
Stayed 1 night in Jan 2026