See all properties

Best Western Rochester Marketplace Inn

2.5 star property
Hotel near University of Rochester in Rochester

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Fitness facility
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Terrace/patio

Hilton Garden Inn Rochester/Pittsford

Pittsford
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
The price is CA $209
CA $238 total
includes taxes & fees
Aug 28 - Aug 29
Hilton Garden Inn Rochester/Pittsford

About the area

Rochester

Close to airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • University of Rochester - 5 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 8.0 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester in Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Spanish, Turkish

Similar properties

Lobby

Best Western The Inn At Rochester Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,010 reviews
The price is CA $138
CA $157 total
includes taxes & fees
Aug 12 - Aug 13
Best Western The Inn At Rochester Airport

Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No toothbrushes night

This was my second time staying in this hotel, overall it's good, just a little tiny things like there were only two sets of towels for three of us, and I forgot bring toothpaste and toothbrush, they only have toothpaste but couldn't find any toothbrushes, I used my finger with toothpaste:) but front desk guy did offer me went downstairs so he could find me a toothbrush after another hour because I've been there twice every hour, I didn't go at last, really tired. Since it's starting with my own forgetful I still will give them a good, I will stay there next time when I visit Rochester.
Stayed 1 night in May 2025

8/10 Good

jdon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
It was over all good stay
Stayed 1 night in May 2025

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service
The manager and staff were awesome!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in May 2025

8/10 Good

Wesley brizzy

Stayed 1 night in Apr 2025

4/10 Poor

Michael, Athens

Liked: Cleanliness
They did not find my reservation at first. Then on check out someone else thought that I had not paid. Rooms were fair. Bed and shower was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trevir

Liked: Cleanliness, staff & service, room comfort
Staff were excellent and provided great service, but hotel is looking tired. Bed was comfy and breakfast ok. Was cheap so good value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from 390
Stayed 1 night in Apr 2025

6/10 Okay

Warren

Breakfast very much the same each day, quality mostly good, OJ dispenser broken 3 days, room did not smell good, no turn down, but price was very moderate, staff was available, easy to find, gas & restaurants nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Travelled with group
Área with a lot of restaurants near, hotel wasnt very clean but most of the staff was welcoming and really helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Billie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small bit of garbage from a previous person under the chair in my room (128), and there were people smoking right in front of the front door. My lungs are damaged at the moment, so it was hard breathing as I walked through the smoke. The staff was amazing and kind though. I appreciate that.
Stayed 1 night in Apr 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable stay. Very quiet and breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

FAHEEM

Stayed 3 nights in Apr 2025

4/10 Poor

Thomas

Liked: Staff & service, amenities, property conditions & facilities
My last night of a 7 day stay i had crackheads making noise till 4 am..half naked guy pounding on the doorbof the room next to me at 4 am...big party across the hall sounded like 20 people going in and out and slaming doors.. bunch of animals
Stayed 7 nights in Apr 2025

6/10 Okay

Henry

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kind and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

sangmi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was clean but very old establishment.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Thank
Stayed 1 night in Apr 2025