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Best Western Rochester Marketplace Inn

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western Rochester Marketplace Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Fitness facility
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪14 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About the area

Rochester

Close to airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • Tim Hortons Iceplex - 2 min drive - 1.8 km
  • Cinemark Movies 10 - 6 min drive - 2.9 km
  • Rochester Institute of Technology - 10 min drive - 13.6 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester in Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Exterior
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
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Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

ALYSSA, Arlington

Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

6/10 Okay

JD

Stayed 3 nights in Dec 2025

8/10 Good

Marie

Stayed 1 night in Dec 2025

6/10 Okay

logan

Room wasn't bad, there was some small details that could be cleaned better but sheets and room were clean and comfy and room smelled nice when we walked in. Breakfast wasnt bad
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Rooms were nice and clean..the breakfast was a great way to start your day.I stay here often
Stayed 5 nights in Dec 2025

2/10 Terrible

Michael

Rude staff.
Stayed 1 night in Dec 2025

6/10 Okay

Norma

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall stay was okay for what was needed. Room I was in previous guest smoked - the room was stink of smoke residue. For somone who has respiratory issues, the night was terrible, even with window open. Was not able to change rooms!
Stayed 1 night in Dec 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best Western Marketplace is always my go to when I visit Rochester. As always, the room was clean and comfortable. The staff are always nice and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Lily

Travelled with family
Liked: Cleanliness, staff & service
Room lighting is too dim. Three of four tabletop power outlets do not work. Only one outlet was available to charge three devices. Bathroom sink in entryway is weird. Will not stay again.
Stayed 1 night in Dec 2025

2/10 Terrible

Leonardo

Stayed 2 nights in Nov 2025

10/10 Excellent

Noora

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, easy parking
Stayed 1 night in Dec 2025

2/10 Terrible

Mohammad

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I changed the room due to Bathroom ceiling was leaking. In addition, I found a mouse day after I moved to new the room. So I vacant the room at 7:00 am. Bathrooms were not fully functional in both rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rashon

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Stayed 1 night in Nov 2025

4/10 Poor

Mehedi

Stayed 1 night in Nov 2025

10/10 Excellent

Monica, webster

Liked: Cleanliness, amenities
The staff were absolutely great. The hotel is not very new but overall it was clean and comfortable. Good value for money. Typical breakfast with plenty of choices. Great value and great people. We recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirit, Pickering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fresh breakfast and free parking. Clean property and large room size
Stayed 1 night in Nov 2025

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like always, it’s great
Stayed 1 night in Nov 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Eldridge

Travelled with family
Liked: Amenities, property conditions & facilities
Our laptop was stolen from our hotel room when we had a privacy sign on our door for no one to enter while we were out. This happens on 11/29/25. We filed a police report. All my husband's data was on his laptop.
Stayed 4 nights in Nov 2025