In shopping district.Within 3 miles (5 km) of this Rochester hotel, you'll find Fair and Expo Center and Monroe Community College. University of Rochester and Highland Park are also within 6 miles (10 km).
What's nearby
Marketplace Mall - 13 min walk - 1.1 km
Monroe Community College - 3 min drive - 4.0 km
University of Rochester - 8 min drive - 9.3 km
Rochester Institute of Technology - 8 min drive - 8.7 km
Strong - 11 min drive - 11.4 km
Getting around
Rochester Station - 15 min drive
Greater Rochester Intl. Airport (ROC) - 10 min drive
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 2 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Starbucks - 13 min walk
About this property
Homewood Suites Rochester Henrietta
3-star hotel near Fair and Expo Center
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.
90 guestrooms or units
3 levels
Built in 2000
To-go breakfast (free)
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
BBQ grill(s)
Television in lobby
Elevator
1 conference room
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.
This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (USD 10 per day; includes in/out privileges)
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Free manager's reception (select days)
Things to do
Gym
Indoor pool
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Room amenities
Entertainment
42-inch TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Towels provided
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Refrigerator
Separate dining area
Stovetop
More
Air conditioning
Ceiling fan
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: USD 125 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self parking fee: USD 10 per day (in/out privileges)
Pet fee: USD 125 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
We should mention
Pool access available from 7:00 AM to 10:00 PM.
Up to 5 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
**Pros:**
- Spacious suite
- Smooth check-in process
**Cons:**
- **Misplaced toiletries:** The hand soap was incorrectly labeled as body wash. When I reported this to the front desk at 9:30 PM, the receptionist said she couldn’t retrieve the correct item from storage because she was the only staff member on duty and couldn’t leave the desk. Instead, she provided small sample-sized body washes as a substitute.
- **Poor cleanliness:**
- The bathroom shelf (where towels were stored) was visibly dusty.
- The popcorn ceiling in the bathroom appeared discolored, with black patches resembling mold.
- **Safety/mechanical issue:**
- The bedroom smoke/CO alarm began beeping at night. When I reported it at 10:30 PM, the front desk agent suggested I unplug it myself—even asking if I had a bar stool to climb on. While I understand the alarm may have needed a battery change, expecting a guest to handle this was unprofessional.
- The agent offered a room change. She told me that guests cannot have two active room keys simultaneously, meaning one family member would have to stay behind in the original room while the rest moved. This is because the room key to the 1st room would be disabled while the second room key is active. With two young children, this was impractical late at night.
- Fortunately, the beeping eventually stopped, allowing us to stay in the original room without further disruption. We returned the second room key before the night ended.
The stay was good! The rooms were beautiful, however the price paid for the stay it can use a few upgrades for some things. The deposit price should be disclosed the $250 is a little high to be just dropped on the customer when they get to the front desk.
The Homewood Suites is a very convenient location to everything . Did not like the fact I was informed of a parking charge that was just started, and I should have received an email that there would be a charge prior to my stay. It was not on the description when I booked months in advance. I would not be staying there again.
One of the worst experiences with a hotel that we have ever had. We walked into our room and it was 79 degrees in the room with the thermostat set to air conditioning and with the window open (it was 60 degrees outside). We turned off the unit and returned to the room an hour later and it was 81 degrees with the unit still running. We went to the front desk to ask if we could change rooms and was told that they were sold out. We were told that they could refund our room and we could leave or deal with it and talk to the manager in the morning. There were no rooms left in Rochester due to several big events in town. We talked to the front desk in the morning and was told oh well sorry. We will not be staying at another one of these. Such a disappointment!!!
Verified traveller
Stayed 1 night in Mar 2025
8/10 Good
TAMMY
Travelled with family
Mar 10, 2025
Liked: Cleanliness, staff & service, room comfort
You could feel the cold by the windows had to keep the heavy curtain closed.
We stayed in a 2 bedroom suite as we like to have separate sleeping areas for our son, one of the bedrooms had no heat and was freezing all night long. It felt like it was just blowing cold air which was even worse.
We called down for extra blankets and have always had someone bring them up in any other hotel we have stayed in, but we were asked to go down and get them(not a big deal, but odd).
Both bedroom alarms went off, waking everyone, one at 5am and one at 6am. I have never had this happen, so never thought I would need to double check alarm clocks in a hotel room.
One of the bathtubs didn’t drain and had floating dirty water sitting. The other tub didn’t have a plug for a bath for our kiddo. The shower rod in one bathroom was hanging off the broken tiles ready to fall any minute.
The microwave in the little kitchenette did not work.
The space was ideal for what we needed, but for the price we paid, the quality was not up to par. Overall stay with all those things made it unenjoyable. Would definitely not return.