Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Baymont by Wyndham Henrietta/Rochester. Self parking is free.
This is not the first time we stayed at this hotel, but this recent stay did not go well with us. Dirty tub. Disgustingly dirty shower curtain, stinking commode. Dirty floor.
Had to wait over 10 minutes for the front desk person to check me in - she was no where to b found. There were no blinds on the window. The lock on the door was missing!!! Fridge was not cold. There is no closet. Two thirds of shampoo but no conditioner. The hallway had a carpet power cleaner. The breakfast was ok - but only lasted until 9:30.
i love the breakfast and the fridge so i could keep my drinks cold and the microwave , what i did like was the ants and and spider that was im my room .
It was very comfortable and very clean. Sometimes they serve breakfast sandwiches on their breakfast buffet. The hotel met all my needs and is very reasonable.
I was only in the room to sleep and didn't take advantage of your services. However, I would like to see more breakfast items accommodating diabetics on low carb diets like me.
Within less than 24 hours our room was intruded. They left behind pubic hairs on our bathroom wall. There were ants coming from the ac unit near the window (only assume they entered because itâs been raining for days). We switched rooms three times. Three times someone entered our room without our permission. I asked front desk if maid was in our room the man at the counter said, âNo, we don't have maid service today.â He then gave us a different room. Second time we changed rooms because it was visible someone again entered when we were gone our belongings were moved around but nothing stolen.
I am extremely angry given we chose this hotel because we are homeless. For your company to allow that behavior and take advantage of someone at their lowest is disgusting.