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Residence Inn by Marriott Rochester Henrietta

3.0 star property
Hotel near Marketplace Mall in Rochester

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Photo gallery for Residence Inn by Marriott Rochester Henrietta

Property amenity
Exterior
Reception
Fridge, microwave, stovetop, dishwasher
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Kitchen
  • Pet-friendly

Explore the area

View in a map
1300 Jefferson Rd, Rochester, NY, 14623
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Marketplace Mall
    ‪3 min drive‬
  • Place, Strong
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(5 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

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About the area

Rochester

In entertainment district.You'll find Marketplace Mall and Tim Hortons Iceplex within 3 miles (5 km) of this hotel. George Eastman Museum is within 6 miles (10 km) and Strong is within 9 miles (15 km).

What's nearby

  • Tim Hortons Iceplex - 2 min drive - 2.5 km
  • Marketplace Mall - 3 min drive - 2.9 km
  • University of Rochester - 6 min drive - 7.5 km
  • Rochester Institute of Technology - 9 min drive - 9.4 km
  • Strong - 9 min drive - 9.6 km

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tully's Good Times - ‬8 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Boston Market - ‬17 min walk

About this property

Residence Inn by Marriott Rochester Henrietta

Hotel near Marketplace Mall in Rochester
Residence Inn by Marriott Rochester Henrietta offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Residence Inn by Marriott Rochester Henrietta also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Residence Inn by Marriott Rochester Henrietta was completed in April 2025.

This Rochester hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 4 levels
  • Built in 1987
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Home2 Suites by Hilton Greece Rochester
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  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. 

Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 587 reviews
Rating 8 - Good. 135 out of 587 reviews
Rating 6 - Okay. 27 out of 587 reviews
Rating 4 - Poor. 11 out of 587 reviews
Rating 2 - Terrible. 11 out of 587 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, staff was friendly, and in a sge area
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect....staff friendly and helpful, great breakfast, and everything was clean and beautiful. Very impressed....highly recommend!!
Stayed 1 night in Jul 2025

10/10 Excellent

Nykolas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and breakfast buffet
Stayed 7 nights in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janiyah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Staff was friendly and helpful. Location is the drawback for someone who likes to walk in the mornings. And, the infestation of kids playing in tournaments nearby. They were a lot of them and running around as kids would do. More a reflection of parents than the hotel. And, it is located where its located. It's in an a more industrial/commercial location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha

Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tylyr

Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Very Accommodating

Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and responsive to our needs. The hotel and out room was very clean. We will definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ernie, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

8/10 Good

Gerdy

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean, the staff was friendly and the room was spacious. Nice property, my only complaint is that the bed was uncomfortable and the sheets and pillows were stiff.
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marsha Was there to welcome us and check us in. She was amazing and very attentive.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it. 100% recommend

I thought it was very nice and I would love to go back if I got the chance. The room I stayed in was a one bedroom suite and I think it was one of the best i've stayed in.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service overall but breakfast could be better.
Stayed 3 nights in May 2025

8/10 Good

Senthil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was fine except that i had a bug in my back head (sticking to my hair) when i woke up in the morning. Not sure if it is a bed bud and/or a pet tick from the towel ( i used to have a towel as a support for my head while sleeping). Little scary though.
Stayed 1 night in Apr 2025

6/10 Okay

Selma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family stay!

We had an absolutely amazing stay at this family-friendly hotel! The rooms were spotless, spacious, and perfect for kids—especially with the kitchenette, which made mealtime easy. The breakfast was delicious with great variety. Every staff member was kind, but a special shoutout to Stephanie at the front desk—she greeted us with a smile, checked in to see if we needed anything, and made sure our stay with our kids was perfect. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.. and extra pillows
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the staff was extremely friendly and helpful . We genuinely felt as though we were their only priority. The room was spacious, clean and accommodating. We slept like babies . We would absolutely stay again. Thank you
Stayed 1 night in Apr 2025