Ratings based on 212 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Very poor beds for $225 a night in the triple bed room
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. We are getting all new beds in the entire hotel over the next couple years! It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Cassandra TeichroebGeneral Manager
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to thank you for staying with us and we look forward to serving you again in the future. Cassandra TeichroebGeneral Manager
by A traveller
Posted Feb. 12, 2024 on Expedia
Great breakfast
Comment from Hotel Management
Feb. 13, 2024 by GM, Hotel Management
We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Cassandra TeichroebGeneral Manager
by A traveller
Posted Feb. 11, 2024 on Expedia
Good service and nice, big rooms
Comment from Hotel Management
Feb. 13, 2024 by GM, Hotel Management
Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!All the best!Cassandra TeichroebGeneral Manager
by A traveller
Posted Jan. 30, 2024 on Expedia
Took forever to check in for the two people in front as the rooms were already occupied and they had to come back over and over again to try and get another room and then try and get another room that wasn't occupied.
Comment from Hotel Management
Feb. 14, 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Cassandra TeichroebGeneral Manager
by A traveller
Tired, old hotel but comfortable
Posted Jan. 24, 2024 on HotelsQuite a tired hotel, with old amenities and things that could really use updating. Breakfast was out of a lot of stuff when I arrived at 8am. The Canalta in Melfort is miles better.
Comment from Hotel Management
Jan. 31, 2024 by GM, Hotel Management
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay. Please email or call me at your earliest convenience. We look forward to having the opportunity to make things right.Cassandra TeichroebGeneral Manager
by A traveller from EDMONTON
Posted Jan. 22, 2024
Comment from Hotel Management
Jan. 24, 2024 by GM, Hotel Management
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future. Cassandra TeichroebGeneral Manager
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by GM, Hotel Management
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.Cassandra TeichroebGeneral Manager
by A traveller
Cold Weather beaten by Warmness of Staff
Posted Jan. 18, 2024 on HotelsStaffs are friendly and accommodating. Facility is clean and breakfast was good. It was a chilly week but it was forgotten when you meet how friendly and accommodating the hotel staffs are.
Comment from Hotel Management
Jan. 22, 2024 by GM, Hotel Management
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to thank you for staying with us and we look forward to serving you again in the future. Cassandra TeichroebGeneral Manager
by A traveller
Posted Jan. 3, 2024 on Expedia
Excellent facility
Comment from Hotel Management
Jan. 22, 2024 by GM, Hotel Management
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to thank you for staying with us and we look forward to serving you again in the future. Cassandra TeichroebGeneral Manager
