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Tortuga Bay Hotel

5.0 star property
5-star beachfront hotel near La Cana Golf Course

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Tortuga Bay Hotel

Photo gallery for Tortuga Bay Hotel

Exterior
Aerial view
Beach Front Two Bedrooms Suite | Beach/ocean view
Restaurant
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Tortuga Bay Hotel

Reviews
9.8

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included

Check out the area

Map
Higuey, Punta Cana, La Altagracia, 23000
  • Popular LocationLa Cana Golf Course1 min walk
  • Popular LocationPunta Cana Beach3 min walk
  • Popular LocationIndigenous Eyes Ecological Park6 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)7 min drive

Room options

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

  • 105 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

  • 310 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Similar properties

Aerial view
Hyatt Ziva Cap Cana - All Inclusive
On private beach
Pool
Hot tub
All-inclusive
4.7 out of 5, Exceptional, (904)
The price is CA $927
per night
CA $927 total
includes taxes & fees
16 May - 17 May
Hyatt Ziva Cap Cana - All Inclusive

About the area

Punta Cana

On the beach.Steps from the hotel, you'll find La Cana Golf Course and Six Senses Spa. Also, Punta Cana Beach is within half a mile (1 km) and Indigenous Eyes Ecological Park is within 2 miles (3 km).

What's nearby

  • La Cana Golf Course - 1 min walk
  • Six Senses Spa - 1 min walk
  • Punta Cana Beach - 3 min walk
  • Indigenous Eyes Ecological Park - 6 min drive
  • Corales Golf Course - 12 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 8 min drive

Restaurants

  • Samana - 9 min drive
  • Jet Lag Snack Bar - 8 min drive
  • Hispaniola - 6 min drive
  • Wendy’s - 9 min drive
  • Indigo Beach Lounge - 9 min drive

About this property

Tortuga Bay Hotel

5-star beachfront hotel near La Cana Golf Course
Simply step outside to unwind on the hotel's beach. Enjoy a summer holiday at Tortuga Bay Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

  • 30 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Coffee shop
  • Bar by the pool
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Horse riding/rentals
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 82 reviews" "
Rating 8 - Good. 5 out of 82 reviews" "
Rating 6 - Okay. 1 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Eligia

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Stayed 4 nights in May 2023

10/10 Excellent

Tristram K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023

10/10 Excellent

carlos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch
Stayed 3 nights in Jan 2023

10/10 Excellent

Lester

Stayed 3 nights in Jul 2022