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Carmelite Hotel, BW Signature Collection

4.0 star property
4-star hotel near Union Square Shopping Centre

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Photo gallery for Carmelite Hotel, BW Signature Collection

Exterior
Suite, 1 King Bed, Non Smoking
Breakfast, lunch and dinner served
Suite, 1 King Bed, Non Smoking | Bathroom
Suite, 1 King Bed, Non Smoking | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
7 Stirling Street, Aberdeen, Scotland, AB11 6JU
  • Popular LocationUnion Square Shopping Centre2 min walk
  • Popular LocationAberdeen Harbour7 min walk
  • Popular LocationHis Majesty's Theatre10 min walk
  • AirportAberdeen (ABZ)22 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • 5 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Aberdeen

City center retreat .With a stay at this Central Aberdeen hotel, you'll be steps from The Trinity Centre and Aberdeen Maritime Museum. Union Square Shopping Centre and Bon Accord Centre are also within half a mile (1 km).

What's nearby

  • Union Square Shopping Centre - 2 min walk
  • Aberdeen Harbour - 7 min walk
  • His Majesty's Theatre - 10 min walk
  • University of Aberdeen - 4 min drive
  • Aberdeen Royal Infirmary - 5 min drive

Getting around

  • Aberdeen Station - 3 min walk
  • Aberdeen Airport (ABZ) - 22 min drive

Restaurants

  • Cosmo - 3 min walk
  • The Craftsman Company - 2 min walk
  • CASC Bar - 1 min walk
  • Caffè Nero - 3 min walk
  • Aitchies Ale House - 1 min walk

About this property

Carmelite Hotel, BW Signature Collection

4-star hotel near Union Square Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Carmelite Hotel, BW Signature Collection also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Aberdeen hotel is smoke free.

  • 52 guestrooms or units
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carmelite Hotel, BW Signature Collection offers 52 accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1640 ft (GBP 6 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 5.00-12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 21 2023 to October 1 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00–12.50 per person
  • Nearby parking fee: GBP 6 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

We should mention

  • Up to 7 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carmelite Aberdeen
Carmelite Hotel
Carmelite Hotel Aberdeen
Hotel Carmelite
Carmelite Aberdeen, Scotland
Carmelite
Carmelite
Carmelite Hotel, BW Signature Collection Hotel
Carmelite Hotel, BW Signature Collection Aberdeen
Carmelite Hotel, BW Signature Collection Hotel Aberdeen

Carmelite Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 348 reviews" "
Rating 8 - Good. 125 out of 348 reviews" "
Rating 6 - Okay. 54 out of 348 reviews" "
Rating 4 - Poor. 26 out of 348 reviews" "
Rating 2 - Terrible. 9 out of 348 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange, weird, ultimately horrible
Bizarre hotel in good location. Whole place felt grubby and poorly designed and furnished. Staff were asleep on chairs outside the rooms, really strange. No sense of customer service. Bed uncomfortable. Electricity and light switches hard to work out and weird. No free parking, no parking at all, even though they advertised it. Terrible.
Stayed 1 night in Jun 2022

4/10 Poor

Richard

Business traveller
Disliked: Staff & service
Never Again
Where do I start with the Carmelite? Parking - although it does say that there is parking, there's not - you have to park in one of the carparks either in the shopping centre or the train station. On arrival I actually though the hotel was closed as it was in darkness and the door was locked - when I eventually got in to the hotel I was met by 2 rather large security guards who didnt actually understand why i was there - a member of staff did appear and looked a but shocked when I said had a reservation - not surprised as the hotel seems to be a half way house for migrants/immigrants at the moment which is a shame as i can imagine it was a lovely place to stay in beforehand. Sleep was interrupted several times through the night by shouting coming from other rooms and kids in the corridors early in the morning. Not 100% sure if the security guards are to keep people out or to keep people in? On departure - no hotel staff around just the security guards so I just gave them the key and hot footed it out of there as quickly as possible, A real shame as like I said earlier, this hotel was probably fantastic but it just needs some care and attention and to get back to being a proper hotel - I really do think that there should be something mentioned to people before booking the situation regarding their live-in guests/inmates.
Stayed 1 night in Jun 2022

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
Recent visit
Staff were friendly enough and my room was fine. Disappointed that there was no bar or restaurant facilities as this wasn’t stated in the app. Felt a bit unwelcoming as the front door was always locked, even during the day. Breakfast was really good though, the chef can make a good omelette!!
Stayed 2 nights in Jun 2022

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
unexpected, would not stay again
The place felt strange on arrival. There was a lot of randoms hanging around in the main reception area. I later realised that these were refugees/immigrants awaiting social housing and staying in temporary hotel accommodation on site. I felt uncomfortable as a solo female traveller being what appeared to be the only paying guest on the premises. That said, the staff were friendly and accommodate my request to move rooms to a room with a bath. Rooms dated but comfortable. Stayed on a room only basis.
Stayed 1 night in Mar 2022

6/10 Okay

M

Disliked: Cleanliness, property conditions & facilities
Not as expected...
Looked amazing online, however in reality it's a little run down. We stayed in the Cabanel Suite which is one of the best rooms and can tell it badly needed refreshed. Paint needed touched up, loose carpet, really noisy annoying fan in the bathroom. Sleep wasnt great, kept hearing doors shut and there was a big draft at the window where the bed was so was cold. Wasn't the cleanest. The bath had a lot of brown and pink dirty marks? Upon arrival it felt a little intimidating as there was always security guards at the front door. It turns out this hotel is currently housing a lot of refugees / illegal immigrants? We did not see anyone else there who I'd consider to be a paying guest so the atmosphere was pretty poor.
Stayed 1 night in Mar 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed at hotel on 4th march 2022 what an awful experience, full of refugess, no bar or restaurant open and no atmosphere whay so every had i know this would never have stayed
Stayed 1 night in Mar 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Reception staff very helpful on arrival,advised to park in car park, 5 mins walk away, as cheaper than outside the hotel, due to being in the Middle of the town centre. room very nice, bed very comfortably. Barman couldn't do enough to help, nothing was too much trouble for him, what a credit to the hotel. Food beautiful, well presented. Would definitely recommend,
Bedrooms
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely but rather noisey
Room was lovely however for the price of the room we expected a better sleep. Everything from outside could be heard resulting in not a great sleep for both nights of our two night stay. Booking a suite we expected a lovely relaxing atmosphere and the noise outside ruined this. Im aware this noise outwith the hotel cannot be controlled by the hotel but im sure there are some sound proofing measures that could be put in place. Or some way of explaining on the website which rooms are more peaceful.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured). I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me. Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.
Stayed 1 night in Aug 2021