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Mercure Aberdeen Caledonian Hotel

4.0 star property
4-star hotel near Union Square Shopping Centre

Choose dates to view prices

Photo gallery for Mercure Aberdeen Caledonian Hotel

Indoor wedding
Meeting facility
Exterior
British cuisine
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(21 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Aberdeen

Central Aberdeen getaway .With a stay at this Central Aberdeen hotel, you'll be steps from Union Terrace Gardens and Edward VII. The Trinity Centre and Prince Albert the Prince Consort are also within half a mile (1 km).

What's nearby

  • The Trinity Centre - 1 min walk - 0.2 km
  • Aberdeen Music Hall - 3 min walk - 0.3 km
  • His Majesty's Theatre - 3 min walk - 0.3 km
  • Union Square Shopping Centre - 4 min walk - 0.4 km
  • Aberdeen Harbour - 6 min walk - 0.5 km

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Chopstix Noodle Bar - ‬5 min walk
  • ‪Slains Castle - ‬4 min walk
  • ‪The Grill - ‬3 min walk
  • ‪Chaophraya - ‬2 min walk

About this property

Mercure Aberdeen Caledonian Hotel

4-star hotel near Union Square Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

  • 83 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1002 reviews
Rating 8 - Good. 358 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Dec 2025

8/10 Good

Kaitlyn

It was clean enough but very tired and in dire need of a refurb! Staff were nice but
Stayed 2 nights in Dec 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness
The room was a little shabby especially the bathroom. Shower was lacking in any power.
Stayed 1 night in Dec 2025

2/10 Terrible

Carrie

Liked: Staff & service
Disliked: Amenities
I was incredibly disappointed with my room. I paid extra to stay here and it was a case of false advertising with the photos. The room was Mercure prices but miles away from usual Mercure standards.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly. Only improvement would be power socket at side of bed for charging phone, but I do realise that involves rewiring.
Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last stayed in this hotel about 7 years ago. Booked into a suite which was still great value. It’s an older hotel but very well maintained, Breakfast was excellent too. Great location in the city center.
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Liked: Staff & service, amenities
The hotel was really nice but the only thing is the rooms need a little work.
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Lovely place, some bits need attention, our room had a very creaky floor a large crack in the ceiling and damaged flooring in the bathroom. Good breakfast, sausages weren't cheap and nasty things.
Stayed 1 night in Nov 2025

10/10 Excellent

Rauri

Stayed 2 nights in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Great old historic hotel with great views of the park and local churches. About a 4 block walk to the train station. Good shopping I booked this property even with mixed reviews, because it was important to me that I got a hotel within walking distance of the train station. The hotel entrance did not disappoint me. I had booked a suite to relax. What bothered me, which I why I gave this hotel a 3, was that for the price I was paying, they installed a small very noisy space heater, because none of the main heating system was working in the 300 sf double room suite. I turned it off before dinner and after dinner it was very cold. So I went to front desk if I could be moved to a heated room and was told I would have to wait till tomorrow. I didn't sleep well over the night. The space heater was noisy and then the rooms got to hot. Today I am in a different suite where the heating is working. My question is why sell one the most expensive rooms when the heat is not working, or why not move me the same night to any room and offer a cash discount for the inconvenience. I do want to say that the evening dinner and the breakfast were very satisfactory. In moving to my new room, I noticed that the shower head was missing. Front desk advised me that on a monthly basis all shower faucets are removed and cleaned. If it wasn't for my cold suite on arrival, I would have ranked it a 5.
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Good location friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

JEAN

Stayed 3 nights in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
2nd visit to this hotel. Just as good as first visit. Had breakfast option this time. Good value for money. All staff were friendly and helpful. Great view from balcony rooms of oark and buildings. Shortwalk from train station. Ticks a lot of positive points. Definitely recommend this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

Sherry

Liked: Cleanliness, staff & service
This is an older hotel, but very beautiful rooms. And the location could not be any better!
Stayed 3 nights in Oct 2025

4/10 Poor

Heather

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
From the check in experience to the rooms, this is not a 4 star hotel. The hotel is incredibly dated. The 3 seats in the lobby looked as though they had been there from its construction. When they say 2pm is check in, they mean it. We were asked to wait at 1:55 for 5 minutes. The room was musty, dark and damp smelling. Unfortunately the window frames on 2/3 of the small (less than a foot wide) windows were rotten and unable to open to let any air in. The room was hot and there was zero way to cool it down. Carpet, curtains and soft furnishings were stained and torn, they again looked like the lobby furniture, possibly there from construction? The room was incredibly dark. There was no natural light (and it was actually sunny in Scotland on our stay!). Turing every light on in the room and it still felt like midnight. The furniture was dated and in poor condition. The stand alone wardrobe couldn’t fit clothes inside with the extra pillows and ironing board shoved in which then meant the already small room became cluttered when clothes were unpacked as everything else had to be taken out. The restaurant on site never had a member of staff on hand which meant searching for someone to order a coffee (around 12pm) was a chore and we felt like a burden to the staff we did find. The hotel is centrally located, with very little sound proofing, which meant on the weekend it was very loud until after 2am with the nightclubs and patrons gathering on street. Bed was fine.
Not pictured the foot wide window that didn’t open and let in no natural light.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Ruth

Travelled with family
Liked: Staff & service, amenities
Easy check in. Nice to be able to park at hotel in middle of Aberdeen.
Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, and check-in was easy. The breakfast was varied and the options were great. The room was spacious, though the bed was a bit firm.
Stayed 1 night in Oct 2025

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean and spacious
Stayed 2 nights in Oct 2025

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and great location.
Stayed 1 night in Oct 2025