2/10 â Terrible
Rachel
Voyage dâaffaires
17 nov. 2025
Points faibles : PropretĂ©, commoditĂ©s et Ă©tat et installations de lâhĂ©bergement.
Stay somewhere else. Was woken abruptly at 2:15 AM by a tall man continuously knocking loudly on my door. How was this man, NOT a guest, able to get into the hotel at that time of night? I called the front desk asking for assistance. Soon, he was gone, but then I got a call back (at 2:25 AM) by the front desk, letting me know that, "Yes, he was acting weird. He was not a guest and we asked him to leave. If he comes back, we're calling the cops." This was alarming to me, and I couldn't sleep the rest of the night. By 7 AM, I tried to shower to help me wake up, and to my disappointment, there was no hot water. At this point, I knew I didn't have time to request a new room, as I had to arrive to my job by 8:15 AM. I stayed here for work. Older facility, but clean. All I needed was a safe place to sleep and shower. I got limited sleep, did not have the assurances that I was safe, and I had no shower. The worst part? The management refused a refund. A refund holds the management accountable for terrible stays, such as this. They claim that no other guest was having hot water issues. So instead of apologizing and helping me, they chose to argue with me, as a paying customer and refused to admit that this was not acceptable service in a hotel stay. This was a bad situation and could have easily been fixed. Instead, pride on the part of the management led to this review. I strongly encourage you to shop for a different hotel.
Rachel
Séjour de 1 nuit en novembre 2025
