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Queen Palace Hotel

Hotel near Abu Dhabi Mall in Abu Dhabi

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Photo gallery for Queen Palace Hotel

Pool
Executive Suite
Reception
Front of property
Cafe

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Muroor Road, Abu Dhabi, 109148
  • Al Wahda Mall
    ‪7 min walk‬
  • Abu Dhabi Mall
    ‪3 min drive‬
  • Abu Dhabi Corniche
    ‪3 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Abu Dhabi

City center stay.Within a 15-minute walk of this Abu Dhabi City Center hotel, you'll find Al Wahda Mall and Al Wahda Club. Also, Al Nahyan Stadium is within half a mile (1 km) and Madinat Zayed Shopping Center is within 2 miles (3 km).

What's nearby

  • Al Wahda Mall - 7 min walk - 0.7 km
  • Abu Dhabi Commercial Bank - 3 min drive - 2.3 km
  • Abu Dhabi Mall - 3 min drive - 2.9 km
  • Abu Dhabi Corniche - 3 min drive - 3.3 km
  • Corniche Beach - 3 min drive - 3.4 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Caesars Confectionery - ‬7 min walk
  • ‪Jollibee - ‬7 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Gudee Pizza & Café - ‬3 min walk
  • ‪Al Khabiya Pastries and Falafel - ‬6 min walk

About this property

Queen Palace Hotel

Hotel near Abu Dhabi Mall in Abu Dhabi
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A fitness center, a rooftop terrace, and spa services are also featured at Queen Palace Hotel. For a fee, parking is available.

  • 93 guestrooms or units
  • 7 bars or lounges
  • 2 coffee shops
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • Elevator
  • Dining venue
Queen Palace Hotel offers 93 air-conditioned accommodations with complimentary newspapers and bathrobes. This Abu Dhabi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.

Languages

Arabic, English, Filipino, Hindi

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Queen Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 118 reviews
Rating 8 - Good. 27 out of 118 reviews
Rating 6 - Okay. 13 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 21 out of 118 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

ofer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience and ignoring by the management

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.
Stayed 1 night in Feb 2025

6/10 Okay

Dana

Stayed 2 nights in Jan 2025

2/10 Terrible

Vara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 3 nights in Dec 2024

2/10 Terrible

raffi

Travelled with family, Business traveller
The 20 dirham they unexpectedly charge you when you use ther parking
Stayed 1 night in Oct 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Stayed 1 night in Sep 2024

2/10 Terrible

mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Annie

Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Stayed 1 night in Jul 2024

6/10 Okay

Ewelina

Disliked: Cleanliness, property conditions & facilities, room comfort

Our stay

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shravan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...
Stayed 2 nights in Nov 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Tomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience
Stayed 6 nights in Oct 2023

6/10 Okay

Caroline

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Stayed 3 nights in Oct 2023

10/10 Excellent

Petulia

Stayed 1 night in Sep 2023

8/10 Good

HAMID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mahmoud, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

JAFAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, but louder sound night club
Stayed 2 nights in Feb 2023

10/10 Excellent

Aleksey

Stayed 1 night in Jan 2023

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no problem
Stayed 1 night in Nov 2022

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Its a decent hotel, very nice staff and hospitable. 5 stars
Stayed 1 night in Oct 2022