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"The room was dated and dirty. The pool was really dirty and we weren't able to use it even though we had paid extra for a pool room. When I brought it ... " More

By a verified traveller on Wed 20 Mar 2019

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Hotel Description

3.5-star motel near Airlie Beach Lagoon

Seaside stay

You'll find Port of Airlie and Boathaven Beach within a 15-minute walk of this Airlie Beach motel. Airlie Beach Lagoon and Airlie Beach Market are also within 2 miles (3 km).

2 outdoor pools

This smoke-free motel features 2 outdoor pools, a spa tub, and a restaurant. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. Free WiFi in public areas, a terrace, and a garden are also on offer.

Free WiFi, balconies

Offering conveniences like refrigerators and coffee/tea makers, the 30 guestrooms also have free WiFi and balconies. TVs, ceiling fans, and hair dryers are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$116* Per night/room 25 Feb. - 26 Feb.

Poolside King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen and Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Colonial Palms Motor Inn ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Colonial Palms Motor Inn

Couples (1)
3 out of 5
The room was dated and dirty. The pool was really dirty and we weren't able to use it even though we had paid extra for a pool room. When I brought it up to the staff they made excuses and didn't offer any discount or solution. A refund for the additional price of the pool room would have made a huge difference in my overall review.

Posted by on 20 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by John

Thank you for you comments which are appreciated. With the heavy rainfall and humid conditions our pools have had major problems with chemical balances and ingress of rainfall. We need to wait until the rain systems stop before we can balance and clean the pools The motor inn was designed and built in the late 1985's. The architect has won numerous awards for his subsequent developments. Since we have purchased this property we have spent many $'s in upgrading the property. We receive many accolades for our 5/6 bedding and other services. Sorry this was not up to your expectations, but we do have 99% of our guests happily comment on our our standards

About the Colonial Palms Motor Inn

Location 2 Hermitage Drive, Airlie Beach, QLD 4802

Property Features

Colonial Palms Motor Inn offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Colonial Palms Motor Inn. Free self parking is available. This 3.5-star Airlie Beach motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Colonial Palms Motor Inn offers 30 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Onsite venue - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Palms
  • Colonial Palms Motor
  • Colonial Palms Motor Airlie Beach
  • Colonial Palms Motor Inn
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Airlie Beach/Whitsunday Islands
  • Colonial Palms Motor Inn Motel
  • Colonial Palms Motor Inn Airlie Beach
  • Colonial Palms Motor Inn Motel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.