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Heart Hotel and Gallery Whitsundays

4.0 star property
4-star beach hotel near Airlie Beach Lagoon

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Photo gallery for Heart Hotel and Gallery Whitsundays

Restaurant
View from property
Premium bedding, down comforters, pillowtop beds, in-room safe
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Place, Airlie Beach Lagoon
    ‪2 min walk‬
  • Place, Coral Sea Marina
    ‪7 min walk‬
  • Place, Port of Airlie
    ‪12 min walk‬
  • Airport, Proserpine, QLD (PPP-Whitsunday Coast)
    ‪36 min drive‬

Room options

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

8.4 out of 10
Very good
(26 reviews)
  • Partial ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

  • Partial ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room - Water Aspect

King Accessible Room - Water Aspect

King Accessible Room - Water Aspect

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Airlie Beach

Seaside stay .At this hotel, you'll be steps from Airlie Beach Lagoon and within a 15-minute walk of Port of Airlie. Proserpine River wetlands and Coral Sea Marina are also within 2 miles (3 km).

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Coral Sea Marina - 7 min walk - 0.6 km
  • Airlie Beach Market - 7 min walk - 0.6 km
  • Port of Airlie - 12 min walk - 1.0 km
  • Boathaven Beach - 12 min walk - 1.0 km

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Marina Italian Restaurant & Bar - ‬9 min walk
  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪KC's Bar & Grill - ‬3 min walk

About this property

Heart Hotel and Gallery Whitsundays

4-star beach hotel near Airlie Beach Lagoon
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Heart Hotel and Gallery Whitsundays. You'll have access to the outdoor pool at a partner property.

This 4-star Airlie Beach hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 2016
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heart Hotel and Gallery Whitsundays offers 40 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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The price is CA $157
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includes taxes & fees
Mar 1 - Mar 2
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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Designer stores
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool (guest access)
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • CD player
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 570 reviews
Rating 8 - Good. 189 out of 570 reviews
Rating 6 - Okay. 83 out of 570 reviews
Rating 4 - Poor. 40 out of 570 reviews
Rating 2 - Terrible. 23 out of 570 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

jeeni

Travelled with family
Liked: Cleanliness, property conditions & facilities
more amenities needed, microwave, plates, cutlery
Stayed 2 nights in Nov 2025

8/10 Good

Felicia Ann

Travelled with group
Liked: Amenities
Room was ok. Staff very helpful
Stayed 6 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good, but for the price per night super expensive
Stayed 2 nights in Nov 2025

8/10 Good

Marcela

Travelled with partner
Liked: Staff & service, amenities
The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).
Stayed 2 nights in Nov 2025

4/10 Poor

Gray

Pictures
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, very pleasant room
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room (and surprisingly very quiet despite the hotel's location right on the main street of action and partying)
Stayed 2 nights in Oct 2025

10/10 Excellent

Santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing , clean and close to everything. Grace at the front desk was so helpful and gave me great tips on places to eat and things to do in the area. She was also so friendly and welcoming every time I saw her! Loved this hotel and will stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gemma

Stayed 2 nights in Oct 2025

10/10 Excellent

Conor

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area is a public one but considerably safe. the view from our room was lovely.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Liked: Staff & service

Need improvement in cleanliness

Room cleanliness can be improved, the kettle wasn't properly clean. The shower head also need to be cleaned. If you are a light sleeper and easily distract by noise, I wont recommend booking here as the boise from the club across the road can be heard. Location wise, very convenience. Close to Woolworths and other shops. The lagoon is just behind the hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and simple. Very small rooms given to width of the corridors
Stayed 2 nights in Sep 2025

8/10 Good

Desley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and soundproof with spacious rooms and clean
Stayed 1 night in Sep 2025

8/10 Good

Anastasia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Airlie, everything is walking distance.
Stayed 2 nights in Sep 2025

8/10 Good

Denise

Liked: Amenities, property conditions & facilities
Entrance
Stayed 1 night in Sep 2025

2/10 Terrible

JOSEPH

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
staff very rude and not very helpful
Stayed 2 nights in Sep 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and tidy. Staff were pleasant and helpful. Meals at restaurant were excellent especially the pizzas - beautiful crust. My only complaint would be no laundry facilities - we had to find a laundromat but there was no powder. Suggest people bring a small packet of powder with them. Otherwise great location and value for money.
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the name says, in the heart so walk to food and entertainment. Lagoon pool nearby. Designer building, elegant room, double glazed so no noise. Walk in shower, lift, Nespresso machine, fridge, balcony, staff very helpful. Room relatively small. Public parking behind building @ $13 per 24 hours or free in Woolworths back carpark
Stayed 1 night in Aug 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Amenities
Very clean property and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and excellent location. Would definitely stay again at the Heart Hotel and Gallery, Airlie Beach.
Stayed 2 nights in Aug 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location in town centre.
Stayed 4 nights in Aug 2025