2/10 Terrible
Saba
Travelled with family, Travelled with family and small children
7 Mar 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is the near by restaurants and shops. The housekeeping does not properly clean the rooms and leave dust and garbage. You have to ask 5 times to get towels because they don’t have enough. The day we checked out is when I lost my mind with this hotel. We had my brothers wedding at this property and booked a few rooms. When we checked out, they charged my room for a missing remote back cover 200 dhiram. I came from US and that equals to $50, a whole remote in the US is no where close to this amount and they wanted me to pay this amount for their cheap remote back cover. And to top it off, their TV does not work. They charged another family members room for a hand towel that was dirty. Last time I checked, towels get dirty. Seriously? Then they charged one room because one of their dinner plates was missing, like we were going to steal their cheap dinner plate and take it to the US with us. Then they accused one room with a dirty pillow case, like seriously. Their cheap behavior caused my blood to boil. They figured out we came from the US and the housekeeping manager accused of unnecessary crap so he can pocket some money.
So stay at your own expense. And do not use anything in the room, dont use the towels, the pillows or dinner set, bring your own so they cant blame you. Bring you own tv and remote too. And if you are from the US or UK don’t let them know so they can’t rip you off.
Saba
Stayed 9 nights in Feb 2024