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Golden Palace

4.5 star property
4.5-star luxury hotel in Almaly District

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Photo gallery for Golden Palace

Check-in/check-out kiosk
View from property
Deluxe Double Room
Breakfast and lunch served, international cuisine
Lobby
Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Baitursinov / 54, Almaty, AMY, 50000
  • Popular LocationMEGA Park20 min walk
  • Popular LocationZenkov Cathedral2 min drive
  • Popular LocationAlmaty Opera House3 min drive
  • AirportAlmaty (ALA-Almaty Intl.)32 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Room

Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Regardal Hotel
Pool
Hot tub
Breakfast included
Spa
3.0 out of 5, (1)
The price is CA $92
per night
CA $103 total
includes taxes & fees
18 May - 19 May
Regardal Hotel

About the area

Almaty

Almaly District stay.With a stay at this Almaly District hotel, you'll be within half a mile (1 km) of St Nicholas Cathedral and 2 miles (3 km) of MEGA Park. Nedelka Park and Auezov Kazakh Drama Theatre are also within 2 miles (3 km).

What's nearby

  • MEGA Park - 20 min walk
  • Zenkov Cathedral - 2 min drive
  • Almaty Opera House - 3 min drive
  • Almaty Central Stadium - 4 min drive
  • National Museum of Kazakhstan - 4 min drive

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 13 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • Degirmen - 2 min walk
  • Navat Чайхана - 9 min walk
  • Ciao Pizza - 10 min walk
  • Night Star - 11 min walk
  • Vilka Muratbayeva - 8 min walk

About this property

Golden Palace

4.5-star luxury hotel in Almaly District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a terrace, and multilingual staff are also featured at the luxury Golden Palace. Self parking is free.

This 4.5-star Almaty hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Golden Palace offers 42 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Palace Almaty
Golden Palace Hotel Almaty
Golden Palace Hotel
Golden Palace Almaty
Golden Palace Hotel Almaty

Golden Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hesham, Toronto

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good well located cheap hotel
I always choose Golden Palace when staying in Almaty. The quality is more than acceptable for the price and it's conveniently located.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good vaiue for the price
The hotel is well located and very good value for money. Rooms are of a good standard.
Stayed 1 night in Jun 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much below to be even average
when you choose to stay budget hotel you have a low expectation but this hotel is even below the lowest expectations. Firstly I was given terrible room. The towels seemed like used and not changed, bed sheets smells cigarettes, those two was enough reason to make me uncomfortable I didn't mention about the condition of the room or elevator, but the things that really matter for personal hygiene are essential for me and this hotel failed me there so when I check-in, I was too tired to change my room and slept that night decide to do next day but next day when I tried to take shower, I got another surprised, water was streaming very low and it was either cold or hot anyway after thirty or forty minutes of freezing and burning, I went and change my room to new one which was acceptable drinking water is not complimentary
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review for a good hotel at reasonable price
It has been a very pleasant experience staying at Golden Palace Hotel. The rooms are comfortable and clean. The breakfast is good. The dinner is decent. The staff are courteous and very helpful. It is very good hotel for a very reasonable price.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel down town
We enjoyed our stay at the hotel. It is comfortable and clean. The staff are friendly. We will recommend the hotel to our friends.

8/10 Good

Sylvie, Melbourne, Aus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to centre
The hotel is close to main roads and therefore transport. You need to buy a transport card for their buses/train (not available in the hotel) but you can put money on your card using their machine in the foyer. This was really helpful. The staff try their best to help if you need anything. Not all the staff speak English, but I speak a little Russian, so that was okay for me. The breakfast was great value, but it's not worth eating in the hotel for lunch/dinner. There are good restaurants at good prices all around the hotel. I would definitely book this hotel again.

6/10 Okay

Zarema

Disliked: Cleanliness, property conditions & facilities
My unique taxi experience
The hotel is ok for the offered price, but next time I will look for something else. Was really disappointed and angry with the hotel taxi service. It's very expensive, but they put you in taxi with other people (!!!) without even reducing the price. Ridiculous! I travel for business every month for many years, but never had an experience like that before.

6/10 Okay

Katherine, Toronto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Below standards hotel, cheap and quiet area.
This is a low standard hotel in a residential neighborhood. No walking anywhere to any good restaurants or shopping. Needed to cab everywhere, very cheap though and easy to get a taxi. Very little English is spoken, wish I knew Russian, would have helped a lot!