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Hotel Kazakhstan

4.0 star property
4-star hotel in Medeu District

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Photo gallery for Hotel Kazakhstan

Standing tall with a unique roof design, this hotel offers stunning views from its tiered balconies.
Creator video
Two single beds with matching headboards, a desk, and a flat-screen TV are featured in this hotel room.
Experience the grandeur of our lobby, featuring a stunning chandelier and mezzanine level with seating areas and a reception desk.
Conference room with high ceiling, central chandelier, and audio-visual equipment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

View in a map
Dostyk ave 52/2, Almaty
  • Almaty Opera House
    ‪14 min walk‬
  • Dostyk Plaza
    ‪17 min walk‬
  • Zenkov Cathedral
    ‪19 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Double Room

Relax in a spacious room with a large bed, seating area, and two abstract paintings.

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Enjoy a comfortable stay with a flat-screen TV and convenient desk space.

Standard Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Classic hotel room with two single beds, a desk area, and a flat-screen TV.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Relax in comfort with a large bed, flat-screen TV, and ample storage in this stylish room.

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Suite

Relax in comfort with a large bed, nightstand, desk, and flat-screen TV.

Queen Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Relax in comfort with a large bed, bedside table, and flat-screen TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Two single beds with matching headboards, a cozy seating area, and a large window with curtains.

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Relax in a cozy space with a large bed, nightstand, and TV, surrounded by framed artwork and natural light.

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Relax in a spacious room with a large bed, two bedside tables, and a large mirror.

Suite (King)

  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Premium

Relax in comfort with a large bed, nightstand, and flat-screen TV.

Junior Suite Premium

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Almaty

Central Almaty getaway .You'll be steps from Geology Museum and within a 10-minute walk of Kok Tobe Cable Car with a stay at this Medeu District hotel. Also, Colibri is within half a mile (1 km) and Lermontov Russian Drama Theatre is within 2 miles (3 km).

What's nearby

  • Almaty Opera House - 14 min walk - 1.2 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Zenkov Cathedral - 19 min walk - 1.6 km
  • Panfilov Park - 3 min drive - 2.7 km
  • MEGA Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 6 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guinness Pub - ‬2 min walk
  • ‪Чайxана Navat - ‬2 min walk
  • ‪The Noodles - ‬1 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

Hotel Kazakhstan

4-star hotel in Medeu District
There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A nightclub, a sauna, and a terrace are also featured at the business-friendly Hotel Kazakhstan. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Almaty hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Hotel Kazakhstan offers 202 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Russian, Turkish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 10000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Hotel Kazakhstan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 242 reviews
Rating 8 - Good. 78 out of 242 reviews
Rating 6 - Okay. 36 out of 242 reviews
Rating 4 - Poor. 15 out of 242 reviews
Rating 2 - Terrible. 10 out of 242 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Stayed 2 nights in May 2025

10/10 Excellent

FEDOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, centrally located. Iconic design of the property.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

nataliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location, close to everything. hotel is renovated and quite comfortable. would stay here again for travel through almaty
Stayed 2 nights in Apr 2025

10/10 Excellent

ERKAN, ISTANBUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in renovated rooms. Perfect quality for a relativly small ex Soviet Hotel. The breakfast was great. No problem with running hot and cold water in bath room. Good room service and house keeping. Location is nice aswell. Thanks
Stayed 3 nights in Apr 2025

8/10 Good

Fahd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to to walk to major areas in the city
Stayed 3 nights in Apr 2025

8/10 Good

G V Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy, rooms were well kept. Good breakfast. I do recommend staying here since it serves the purpose but you need to know certain things. I deduct one star because there is no above-and-beyond element. At all! The hotel charged me 12,000 Tenge for airport pickup when I could have just walked to the Blue Taxi counter in the arrivals hall, to whom the pick up drive casually gave back the sign with my name on it. I paid 2500 Tenge back to the airport! What a mark-up! Not fair! In addition, I arrived at around 10 am. They sold me a room for the extra 4 hours before check in (about $100). Most hotels would allow early check in if rooms were available, and there were plenty. I saw many people sitting in the lobby with luggage who would not pay this extra amount. This hotel runs as a business, nothing more.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daiho

Stayed 3 nights in Mar 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Galyna

Stayed 3 nights in Mar 2025

10/10 Excellent

Birju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located property. Awesome breakfast spread
Stayed 7 nights in Jan 2025

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Manage expectation

Dont expect luggage assistance, front reception is not guest oriented .Location is the best and room is very comfortable. The bed and beddings are excellent. Housekeeping is two thumbs up. Breakfast is a middle of the road
Stayed 6 nights in Jan 2025

6/10 Okay

Olesia

Stayed 7 nights in Jan 2025

8/10 Good

Kunal

Stayed 5 nights in Dec 2024

4/10 Poor

Peng, Sydney

Stayed 1 night in Jan 2025

4/10 Poor

Peng, Sydney

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.
Stayed 1 night in Jan 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atreya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend this hotel

In summary: we did enjoy our stay and would stay here again. Pros: - we were on the 24th floor and the views were amazing! -Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions. -many bars in the hotel, so many people met us for drinks and we didn't have to go far. -shower head was nice and water was warm. -it is cool to stay in such an iconic building. Cons: -The bed was quite hard for our taste. -room was small. -not enough dressers, wardrobes, storage space for our clothes. -shower was very tight. -breakfast was good and there was a variety of selection. However, it was very busy and crowded. -it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.
Stayed 4 nights in Sep 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024