See all properties

Hotel Kazakhstan

4.0 star property
4-star hotel in Medeu District

Choose dates to view prices

Photo gallery for Hotel Kazakhstan

Exterior
Creator video
Interior
Buffet
Superior Twin Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Dostyk ave 52/2, Almaty
  • Almaty Opera House
    ‪14 min walk‬
  • Zenkov Cathedral
    ‪19 min walk‬
  • Panfilov Park
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Suite

Queen Suite

Queen Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Suite (King)

Suite (King)

  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Premium

Junior Suite Premium

Junior Suite Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Almaty

Central Almaty getaway .You'll be steps from Geology Museum and within a 10-minute walk of Kok Tobe Cable Car with a stay at this Medeu District hotel. Also, Colibri is within half a mile (1 km) and Lermontov Russian Drama Theatre is within 2 miles (3 km).

What's nearby

  • Almaty Opera House - 14 min walk - 1.2 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Zenkov Cathedral - 19 min walk - 1.6 km
  • Panfilov Park - 3 min drive - 2.7 km
  • Almaty Tower - 5 min drive - 3.1 km

Getting around

  • Almaly - 6 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guinness Pub - ‬2 min walk
  • ‪Чайxана Navat - ‬2 min walk
  • ‪The Noodles - ‬1 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

Hotel Kazakhstan

4-star hotel in Medeu District
There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A nightclub, a sauna, and a terrace are also featured at the business-friendly Hotel Kazakhstan. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Almaty hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Hotel Kazakhstan offers 202 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Russian, Turkish

Similar properties

Lobby lounge

Uyut Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 113 reviews
Uyut Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 10000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Hotel Kazakhstan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 229 reviews
Rating 8 - Good. 74 out of 229 reviews
Rating 6 - Okay. 36 out of 229 reviews
Rating 4 - Poor. 15 out of 229 reviews
Rating 2 - Terrible. 9 out of 229 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with group
Liked: Cleanliness
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Galyna

Stayed 3 nights in Mar 2025

10/10 Excellent

Birju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located property. Awesome breakfast spread
Stayed 7 nights in Jan 2025

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Manage expectation

Dont expect luggage assistance, front reception is not guest oriented .Location is the best and room is very comfortable. The bed and beddings are excellent. Housekeeping is two thumbs up. Breakfast is a middle of the road
Stayed 6 nights in Jan 2025

6/10 Okay

Olesia

Stayed 7 nights in Jan 2025

8/10 Good

Kunal

Stayed 5 nights in Dec 2024

4/10 Poor

Peng, Sydney

Stayed 1 night in Jan 2025

4/10 Poor

Peng, Sydney

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.
Stayed 1 night in Jan 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atreya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend this hotel

In summary: we did enjoy our stay and would stay here again. Pros: - we were on the 24th floor and the views were amazing! -Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions. -many bars in the hotel, so many people met us for drinks and we didn't have to go far. -shower head was nice and water was warm. -it is cool to stay in such an iconic building. Cons: -The bed was quite hard for our taste. -room was small. -not enough dressers, wardrobes, storage space for our clothes. -shower was very tight. -breakfast was good and there was a variety of selection. However, it was very busy and crowded. -it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.
Stayed 4 nights in Sep 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay of 5 nights. Dining options in and around hotel are excellent. Front desk staff very helpful and sorted out one problem very quickly. Immediate area very walkable and main sights are within a short walk of the hotel. A very enjoyable stay.
Stayed 5 nights in Aug 2024

8/10 Good

Raghav

Liked: Room comfort

Just perfect!

The building is the highlight of this hotel, it is visible from many parts of the city and also is a feature of many portraits and paintings seen across the city! The rooms are large, with good city views! We booked a suite with mountain views! It's has a restaurant called Noodles at the ground floor which is good! They have a bar on the terrace and ground floor, so you would have plenty options if you are not willing to leave the hotel. Making it a bustling/ bustling property. You'll find people coming and going through out the day. On weekends they have music playing in these bars, you can walk down and join the party or rest in your room. However the music can be heard on higher floors as well. The location is just perfect to access the majority of the attractions via taxi or subway. Also a few cafe's and restaurants at a walkable distance! Do request them for renovated rooms, the staff is helpful! An over-all comfortable stay!
Stayed 7 nights in Aug 2024

6/10 Okay

venkateswara choudary

Liked: Property conditions & facilities
Disliked: Staff & service

Checkin was very bad. Took almost half an hour.

Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
The historic hotel was comfortable and the breakfast was amazing. The view over the city was beautiful.
Stayed 1 night in Jul 2024

4/10 Poor

Dale

Travelled with family
Disliked: Staff & service, property conditions & facilities
Other reviews reflect that the property is dated, which is accurate. They are renovating floor by floor, which is helpful. We stayed in a suite, which included an extra room with a foldout couch. No AC in the bedroom, but a wall unit in the extra room. After a few hours of attempting to sleep in the warm bedroom, we moved to the other room for the remainder of our stay. It was comfortable. However, the AC wall unit was not mounted in the window, so after a few hours, the captured liquid dripped continually onto the carpet into a puddle. Breakfast was plentiful, but average quality. The hotel staff were friendly, but not helpful in assisting with general tourist questions and sites. As a final send-off, our very friendly staff person ordered a taxi to the airport for us, and then mistakenly directed us to the wrong car. He loaded our luggage, the car left, and we ended up in the city at restaurant. We had to convince the driver to take us to the airport and paid double the cost. Overall we had a very average to below average experience. The hotel is inexpensive, and we got wat we paid for. I would not return.
Stayed 3 nights in Jul 2024

4/10 Poor

Bhavin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Bhavin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a huge facelift.

This hotel needs a serious refurbish. It looks nothing like the photos. The restaurants on site are good but the rooms are run down. Location is convenient.
Stayed 4 nights in Jun 2024

10/10 Excellent

kiyoul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very nice breakfast great location
Stayed 5 nights in May 2024