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InterContinental Almaty, an IHG Hotel

5.0 star property
Upscale ski hotel with 2 bars/lounges

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InterContinental Almaty, an IHG Hotel

Photo gallery for InterContinental Almaty, an IHG Hotel

Exterior
Front of property
Presidential Suite, 1 Single Bed, Smoking (Pasha)
Breakfast, dinner and brunch served
Interior

Overview of InterContinental Almaty, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
181 Zheltoksan Street, Almaty, 50013
  • Popular LocationDostyk Plaza17 min walk
  • Popular LocationAlmaty Opera House3 min drive
  • Popular LocationZenkov Cathedral3 min drive
  • AirportAlmaty (ALA-Almaty Intl.)31 min drive

Room options

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Comfort Suite, 1 Single Bed

Comfort Suite, 1 Single Bed | Room amenity

Comfort Suite, 1 Single Bed

  • 56 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Single Bed, Smoking (Pasha)

Presidential Suite, 1 Single Bed, Smoking (Pasha)

Presidential Suite, 1 Single Bed, Smoking (Pasha)

  • 206 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Grand Suite, 1 Single Bed, Smoking

Room amenity

Grand Suite, 1 Single Bed, Smoking

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Single Beds, Accessible (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Single Beds, Accessible (High Floor, Lounge Access)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed (High Floor, Lounge Access)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Room amenity

Grand Suite, 1 King Bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access) | Room amenity

Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton, Almaty
Pool
Spa
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (63)
The price is CA $624
per night
CA $699 total
includes taxes & fees
30 Apr - 1 May
The Ritz-Carlton, Almaty

About the area

Almaty

Winter getaway.Within a 10-minute walk of this Bostandyk District hotel, you'll find Kazakhstan Independence Monument and National Museum of Kazakhstan. Dostyk Plaza and Almaty Opera House are also within 2 miles (3 km).

What's nearby

  • National Museum of Kazakhstan - 8 min walk
  • Dostyk Plaza - 17 min walk
  • Almaty Opera House - 3 min drive
  • Zenkov Cathedral - 3 min drive
  • MEGA Park - 5 min drive

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Beefeater - 12 min walk
  • Restopark - 10 min walk
  • Coffee Boom - 10 min walk
  • Casserole - 10 min walk
  • La Coppola - 11 min walk

About this property

InterContinental Almaty, an IHG Hotel

Upscale ski hotel with 2 bars/lounges
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). InterContinental Almaty, an IHG Hotel helps provide the perfect winter holiday with ski equipment rentals and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club, and outdoor tennis courts. Free self parking is available.

  • 277 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Meeting rooms
  • 10840 sq ft of conference space
  • 1007 sq m of conference space
  • Built in 1996
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Dining venue
InterContinental Almaty, an IHG Hotel offers 277 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 26-inch LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Turkish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: KZT 17740 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 14560.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 17740 per person
  • Airport shuttle fee: KZT 9000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 14560.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

InterContinental Almaty, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 87 reviews" "
Rating 8 - Good. 26 out of 87 reviews" "
Rating 6 - Okay. 9 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2023

8/10 Good

Monica

Stayed 4 nights in Jun 2023

10/10 Excellent

Carter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022

6/10 Okay

GUILLAUME, ALISO VIEJO

Travelled with partner
Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022

6/10 Okay

Roy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022

6/10 Okay

Simon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020

10/10 Excellent

Sergy, Moscow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020