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Mildom Premium Hotel

3.5 star property
3.5-star hotel perfect for exploring Almaty

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Photo gallery for Mildom Premium Hotel

Family Room
Reception
Reception
Deluxe Double or Twin Room | Room amenity
Economy Double Room

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
128 Bogenbai Batyr Street, Almaty, 50000
  • Place, 28 Panfilov Heroes Memorial Park
    ‪5 min walk‬
  • Place, Zenkov Cathedral
    ‪5 min walk‬
  • Place, Panfilov Park
    ‪9 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Suite

Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double Room (Without Window)

Economy Double Room

Economy Double Room (Without Window)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Luxury Room

Minibar, in-room safe, individually decorated, individually furnished

Luxury Room

  • Sleeps 2

View all photos for Mildom Suite

Minibar, in-room safe, individually decorated, individually furnished

Mildom Suite

  • Sleeps 2

Superior Family Room

  • Sleeps 3

About the area

Almaty

Heart of Almaty.Within a 10-minute walk of this Medeu District hotel, you'll find Zenkov Cathedral and 28 Panfilov Heroes Memorial Park. Almaty Opera House and Nedelka Park are also within half a mile (1 km).

What's nearby

  • 28 Panfilov Heroes Memorial Park - 5 min walk - 0.5 km
  • Zenkov Cathedral - 5 min walk - 0.5 km
  • Almaty Opera House - 7 min walk - 0.6 km
  • Panfilov Park - 9 min walk - 0.8 km
  • Almaty Cathedral - 9 min walk - 0.8 km

Getting around

  • Almaly - 6 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 27 min drive

Restaurants

  • ‪Harat's Pub - ‬3 min walk
  • ‪Kumano - ‬3 min walk
  • ‪Аққу / Aqqu - ‬3 min walk
  • ‪Мастер Донер - ‬4 min walk
  • ‪Coffee Boom - ‬3 min walk

About this property

Mildom Premium Hotel

3.5-star hotel perfect for exploring Almaty
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mildom Premium Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Almaty hotel is smoke free.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Mildom Premium Hotel offers 39 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 5000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Mildom Premium Hotel Almaty
Mildom Premium Almaty
Mildom Premium
Mildom Premium Hotel Hotel
Mildom Premium Hotel Almaty
Mildom Premium Hotel Hotel Almaty

Mildom Premium Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 3 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stairway to heaven

Good location, no elevator.
Stayed 3 nights in Apr 2025

2/10 Terrible

Anirban

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Worst stay ever

The experience was very unpleasant. There was no hot water in the bathroom to begin with and the staff was totally indifferent. Later they fixed it but the hot water remained a problem throughout as it was sometimes available, other times it was not. Then the housekeeping - in one room they were proper, but in the second room they never cleaned for 2 nights or replenished the water bottles until it was notified. Finally very unpleasant experience during check out. They deducted a big sum from the security deposit claiming that we consumed stuff from the minibar. In reality nothing was consumed but the staff was rude, adamant and not open to understand. I lost that money for nothing. The hotel is not good for tourists as the staff cannot even understand basic English or are willing to cooperate. A strong no - no for anyone travelling to Almaty.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuan yuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super breakfast

Simple, great location however room size is super small. Difficult to move around with luggage, no elevator so pack lite. Good breakfast
Stayed 1 night in Jul 2024

4/10 Poor

Chengzhang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator. very noisy room. unfriendly staff
Stayed 1 night in Jun 2024

2/10 Terrible

Shukhrat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

JOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Gilsoo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Adilet

Travelled with group
Disliked: Room comfort

Отель, в котором я больше не остановлюсь.

1. Номер был не готов, с учётом того что за номер было оплачено за ранее, мы приехали в 14:30. Пришлось ждать ещё пол часа, пока будут убирать номер. 2. Номер был очень холодным а одеяло (какое-то короткое) было тоненьким. Хорошо что потом принесли другое, после того как мы попросили. 3. Полотенце какое-то слишком застиранное и имело странный вид, как будто его тупо сложили то что осталось от предыдущих гостей. А теперь про завтрак. Это конечно отдельная тема. Еда была не свежей, скудный выбор. Картошка и куриные то ли бедра то ли окорочка были очень жёсткими и видно было что им дня два как минимум. На следующий день эта же еда. На вопрос это когда было приготовлено, нам сказали вчера, хотя вчера мы его же и ели. Только супы были свежими.
Stayed 2 nights in Feb 2020

4/10 Poor

Vladimir

Disliked: Cleanliness, room comfort

Неожиданно...

Отличный персонал и район. Завтраки хорошие, компактные, сытные. Заселили в корпус где шел ремонт. Пыльно, пахло краской. Окна грязные, туалетную бумагу мне забыли положить. Ночью было особенно весело. Горничная затеяла уборку в 02:00 часа ночи в номере напротив. После 2-х замечаний ее успокоили к 03:00 ночи или утра. На следующий день меня переселили в другой корпус (не премиум). Там тек кран у раковины и шумел бачок унитаза. Пришлось перекрывать воду на ночь. Увы, но больше никогда в этом отеле не остановлюсь. Если бы не усталость после перелета и отсутствие сна в первый день более 24 часов, то поругался бы и уехал в другой отель.
Stayed 2 nights in Jan 2019