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Regardal Hotel

4.0 star property
4-star spa hotel perfect for exploring Almaty

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Photo gallery for Regardal Hotel

Fitness facility
Free daily buffet breakfast
City view
Lobby
Premium Suite | Bathroom

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Pozharskogo Street 1, Almaty, 050013
  • Place, Almaty Central Stadium
    ‪9 min walk‬
  • Place, Kazakhstan Museum of Arts
    ‪10 min walk‬
  • Place, Republic Square
    ‪19 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Corner Suite

Corner Suite | Living area

Corner Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite

Minibar, in-room safe, desk, iron/ironing board

Corner Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premium Suite

Minibar, in-room safe, desk, iron/ironing board

Premium Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double or Twin

Minibar, in-room safe, desk, iron/ironing board

Classic Double or Twin

  • Sleeps 2
  • Free WiFi

View all photos for Economy Room

Economy Room

Economy Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the area

Almaty

City center retreat .Within a 10-minute walk of this Bostandyk District hotel, you'll find Almaty Central Stadium and Kasteev State Museum of Arts. Also, Kazakhstan Museum of Arts is within half a mile (1 km) and Fantasy World Almaty is within 2 miles (3 km).

What's nearby

  • Almaty Central Stadium - 9 min walk - 0.8 km
  • Kazakhstan Museum of Arts - 10 min walk - 0.9 km
  • Republic Square - 19 min walk - 1.6 km
  • Kazakhstan Independence Monument - 19 min walk - 1.6 km
  • Almaty Opera House - 3 min drive - 2.3 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Uni Hub - ‬4 min walk
  • ‪Traveler’s Coffee - ‬6 min walk
  • ‪Julia - ‬3 min walk
  • ‪Likbeer - ‬5 min walk
  • ‪Hanok - ‬9 min walk

About this property

Regardal Hotel

4-star spa hotel perfect for exploring Almaty
Regardal Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Regardal Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 1 building
  • 189 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Regardal Hotel offers 189 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Similar properties

Lobby
Renion Park Hotel
Medeu District
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 5 reviews
The price is CA $168
CA $195 total
includes taxes & fees
Jun 10 - Jun 11
Renion Park Hotel

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Regardal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 12000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 12000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 230840033309

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Frequently asked questions

How close is Regardal Hotel to the airport?

Regardal Hotel is 12.8 mi (34-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Regardal Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Regardal Hotel on Jun 3, 2026 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Regardal Hotel have an airport shuttle?

Regardal Hotel offers an airport shuttle 24 hours a day, on request, for a charge of KZT 7000 per vehicle, one-way.

Does Regardal Hotel offer free breakfast?

Regardal Hotel offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Regardal Hotel?

No, there is no casino at this hotel, but Casino Zodiak (4-min drive) is nearby.

What time is check-in at Regardal Hotel?

Check-in start time: 1:00 PM; Check-in end time: 12:30 PM.

Is there free parking at Regardal Hotel?

This hotel offers free self parking.

Does Regardal Hotel have a pool?

Regardal Hotel features an indoor pool and a children's pool.

Does Regardal Hotel have a restaurant?

Regardal Hotel is home to Manhattan, which features Eastern European cuisine.

Does Regardal Hotel have a spa?

Pamper yourself with a day at Rai, where you can enjoy body wraps, mani/pedis, and prenatal massages.

How close is Regardal Hotel to downtown Almaty?

Regardal Hotel is 4 mi away from Almaty.

Regardal Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 7 out of 32 reviews
Rating 2 - Terrible. 4 out of 32 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

SEUNG WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Douglas

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Ibrahim

Liked: Cleanliness
Disliked: Staff & service
Staff charged me an extra 50$ for having 2 guests over
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ahmet

Disliked: Amenities
Shower was broke
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

hector

Horrible experience at Regardal Hotel

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

hector

Horrible experience at Regardal Hotel

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Dharmendra

Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities
worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very bad

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Hitomi

Liked: Cleanliness, staff & service, room comfort
For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
Stayed 3 nights in May 2025
Verified

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not upscale

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024
Verified

8/10 Good

hani

Liked: Staff & service

messed up booking

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Stayed 8 nights in Jan 2025
Verified

4/10 Poor

Tanja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jaeyu

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Naoki

Stayed 2 nights in Oct 2025
Verified

8/10 Good

Osvaldo

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Ahmet

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KANG JEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Marina

Stayed 1 night in Apr 2025