The Dostyk Hotel

5.0 star property
5-star luxury hotel near Almaty Opera House

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Photo gallery for The Dostyk Hotel

Lobby
Indoor pool
Front of property
Presidential Suite
Breakfast, lunch, dinner served; local cuisine
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included

Check out the area

Map
36 Kurmangazy Street, Almaty, 050021
  • Popular LocationAlmaty Opera House12 min walk
  • Popular LocationNational Museum of Kazakhstan16 min walk
  • Popular LocationZenkov Cathedral19 min walk
  • AirportAlmaty (ALA-Almaty Intl.)30 min drive

Room options

Executive Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Almaty

Medeu District stay.With a stay at this Medeu District hotel, you'll be within half a mile (1 km) of Almaty Opera House and 2 miles (3 km) of National Museum of Kazakhstan. Zenkov Cathedral and Almaty Central Stadium are also within 2 miles (3 km).

What's nearby

  • Almaty Opera House - 12 min walk
  • National Museum of Kazakhstan - 16 min walk
  • Zenkov Cathedral - 19 min walk
  • Panfilov Park - 2 min drive
  • Almaty Tower - 8 min drive

Getting around

  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 29 min drive

Restaurants

  • Vanilla - 5 min walk
  • Cafeteria - 6 min walk
  • Чайxана Navat - 7 min walk
  • Guinness Pub - 6 min walk
  • Six Coffee+Wine - 5 min walk

About this property

The Dostyk Hotel

5-star luxury hotel near Almaty Opera House
The Dostyk Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A spa tub, a sauna, and spa services are also featured at the luxury The Dostyk Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

  • 72 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Dostyk Hotel offers 72 accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Languages

English, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: KZT 3500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5600.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 3500 per person
  • Airport shuttle fee: KZT 4480 per room (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in is available.

Property Registration Number 941140000398

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

The Dostyk Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 106 reviews" "
Rating 8 - Good. 39 out of 106 reviews" "
Rating 6 - Okay. 6 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Konstantin, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yan

Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ok
Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Stayed 6 nights in Sep 2023

6/10 Okay

Bachaar

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trinidad, Quezon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Stayed 8 nights in Feb 2023