This is only 4 star because of the pool and spa.
You have to book in to use the steam/sauna and it’s limited.
Rooms far too warm and no temp control. No shower gel provided, got a dirty towel with a hair band and hair on it. No fresh cups for tea/coffee - room service, only make the bed and empty the bins. Had to get a robe at reception for the spa as none provided in the rooms.
Restaurant is pretentious with average food.