The hotel is brand new and, as a result, very clean. The rooms are fairly basic, but pleasant enough, and our suite was large. I did think it strange that our suite, despite having a large seating area, only had a television in the bedroom, making the seating area fairly useless. The blinds in the bedroom were also not good; which, compounded by the fact that there is a large, bright, screen outside the hotel, significantly disrupted my sleep. For an airport hotel, this is a crucial failing.
However, all that wouldn't justify a one star review. What does justify it is the shocking behaviour of the hotel manager.
We ordered food to our room. After about an hour, my wife rang to ask when the food might be coming. We were not angry about the delay, and she was perfectly calm on the phone. The phone was answered by the manager who, inexplicably, was extremely rude to my wife and even shouted at her, claiming that they had knocked on our door three times and called the room three times. I am quite sure this wasn't true. My wife and I were both in the room the entire time and the room had three phones! We would obviously have heard them. When the manager did bring the food, he maintained the same aggressive tone and repeated the same excuses.
No apology was ever offered. Even if the manager's accusations were true, I would consider his behavior completely unacceptable. As it is, I consider them reprehensible.