Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property
Enjoy the free WiFi at this Amarillo hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Place, The Galleries at Sunset Center
    ‪3 min drive‬
  • Place, Amarillo Little Theatre
    ‪3 min drive‬
  • Place, Austin Tennis Center
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Amarillo

In suburbs.You'll find The Galleries at Sunset Center and Amarillo Little Theatre within 2 miles (3 km) of this hotel. Austin Tennis Center and Historic 6th Street Sign are also within 3 miles (5 km).

What's nearby

  • The Galleries at Sunset Center - 3 min drive - 1.9 km
  • Amarillo Little Theatre - 3 min drive - 3.0 km
  • Austin Tennis Center - 3 min drive - 3.4 km
  • Palo Duro Canyon State Park - 26 min drive - 50.9 km
  • Palo Duro Canyon - 38 min drive - 63.1 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive

Restaurants

  • ‪Cheddar's Scratch Kitchen - ‬7 min walk
  • ‪7 Brew Coffee - ‬7 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Waffle House - ‬7 min walk
  • ‪Rudy's BBQ - ‬5 min walk

About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Enjoy the free WiFi at this Amarillo hotel
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing by IHG.

Smoking is allowed in designated areas at this Amarillo hotel.

  • 96 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Candlewood Suites Amarillo-Western Crossing by IHG offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 487 reviews
Rating 8 - Good. 134 out of 487 reviews
Rating 6 - Okay. 49 out of 487 reviews
Rating 4 - Poor. 30 out of 487 reviews
Rating 2 - Terrible. 17 out of 487 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocky

Stayed 1 night in Jul 2025

2/10 Terrible

Tristan

Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for dogs
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy visit

Stayed with my family and one of my friends. The room was very spacious. Close by donut shops and convenient stores. We were able to cook breakfast for the family. Overall, great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Don’t recommend

The staff were really nice and the hotel itself was clean. Our room, however, was not great. The countertops were sticky, the ice machine in the freezer didn’t work, and both the couch and recliner had a lot of stains on them. The worst part was the smell. The room had a very strong odor similar to oven cleaner and the sheets smelled very strongly of body odor. Maybe we had a bad room but it’s not a hotel I’d recommend or stay at again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

10/10 Excellent

AMBERLE

Stayed 2 nights in Jul 2025

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

8/10 Good

Leslie

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Travelled with family
Stayed 1 night in May 2025

2/10 Terrible

Patrick

No parking

I could not even check in because the hotel did not have enough parking. I had to keep driving and find a different hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Shrenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was good
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I went to.check in they informed me that they didn't do one bedroom suites anymore. What? Went next door to a Staybridge Suites. It was great there
Stayed 1 night in Jun 2025

8/10 Good

Doralene

Stayed 1 night in May 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was close to everything we planned doing. Very clean.
Stayed 1 night in May 2025

8/10 Good

Raymond, Arabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay very clean quiet
Stayed 1 night in May 2025

10/10 Excellent

Debra

Travelled with group
Nice clean rooms, friendly and kind staff, would stay again.
Stayed 2 nights in May 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fair price. kitchen was handy and saved time and money
Stayed 2 nights in May 2025