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The Swan at Grasmere - The Inn Collection group

4.0 star property
4-star hotel near Wordsworth Museum

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Photo gallery for The Swan at Grasmere - The Inn Collection group

Garden
Exterior
Serves breakfast, lunch, and dinner
Double or Twin Room
Serves breakfast, lunch, and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
Keswick Road, Grasmere, Ambleside, England, LA22 9RF
  • Dove Cottage
    ‪17 min walk‬
  • Grasmere Lake & Rydal Water
  • Rydal Mount
    ‪5 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room with sofa bed

Superior Double or Twin Room with sofa bed

Superior Double or Twin Room with sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Budget Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Budget Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Ambleside

In Ambleside .Within 2 miles (3 km) of this Ambleside hotel, you'll find Wordsworth Museum and Grasmere Lake & Rydal Water. Also, Dove Cottage is within 2 miles (3 km) and Lake Windermere is within 6 miles (10 km).

What's nearby

  • Grasmere Garden Village - 12 min walk - 1.0 km
  • Dove Cottage - 17 min walk - 1.4 km
  • Wordsworth Museum - 17 min walk - 1.4 km
  • Rydal Mount - 5 min drive - 5.0 km
  • Lake Windermere - 10 min drive - 10.9 km

Getting around

  • Windermere Station - 15 min drive
  • John Lennon Airport (LPL) - 129 min drive

Restaurants

  • ‪The Britannia Inn - ‬6 min drive
  • ‪Wainwrights Inn - ‬6 min drive
  • ‪Ambleside Tap Yard - ‬6 min drive
  • ‪Sticklebarn Tavern - ‬10 min drive
  • ‪The Cornish Bakery - ‬6 min drive

About this property

The Swan at Grasmere - The Inn Collection group

4-star hotel near Wordsworth Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Swan at Grasmere - The Inn Collection group also features a terrace, a garden, and a front-desk safe. Free self parking is available. A complete renovation of The Swan at Grasmere - The Inn Collection group was completed in April 2023.

This 4-star Ambleside hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • Built in 1650
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Swan at Grasmere - The Inn Collection group offers 46 accommodations with safes and hair dryers. Televisions come with satellite channels.

This Ambleside hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Macdonald Swan Ambleside
Macdonald Swan Hotel
Macdonald Swan Hotel Ambleside
Macdonald Swan
The Swan at Grasmere
Macdonald Swan Hotel
The Swan at Grasmere The Inn Collection group
The Swan at Grasmere - The Inn Collection group Hotel
The Swan at Grasmere - The Inn Collection group Ambleside
The Swan at Grasmere - The Inn Collection group Hotel Ambleside

The Swan at Grasmere - The Inn Collection group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 506 reviews
Rating 8 - Good. 173 out of 506 reviews
Rating 6 - Okay. 66 out of 506 reviews
Rating 4 - Poor. 14 out of 506 reviews
Rating 2 - Terrible. 8 out of 506 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Location is fabulous.

Fabulous location, 5 minute walk from centre of Grasmere. Great rooms but bed and pillows very firm only downside. Some people may prefer that. Pub itself has a great menu and beer selection, plus a fabulous breakfast. Great value for money. Public transport all over local area from bus stop outside front door.
Stayed 2 nights in Apr 2025

6/10 Okay

Joshua, Leeds

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything about the stay was great, but was disappointed upon arrival to find that the room hadn’t been made whatsoever. Meaning waiting for a new room and the early checkout reduced our overall time there. If it wasn’t for this issue. It would of been overall perfect stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation with great facilities in an amazing location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little getaway

Was made to feel very friendly for start to finish. The room was lovely, spacious and clean. I mean very clean. The bathroom was spotless. Location is good, just outside Grassmere and the food was great. Will definitely stay with this hotel group again.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff brilliant & good food, the breakfast was excellent. We are not dog owners & liked the fact dog friendly areas are cleared designated & kept well away from the breakfast & bar areas!
Stayed 1 night in Feb 2025

6/10 Okay

Tamara

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the money, will be avoiding this chain

Once again really not happy with this hotel chain, had a bad experience before in Whitby and had the same experience now :( the room was like a motel room in a parking lot and extortionate price for what it was. Will be avoiding this chain in future. Staff were also rude at times and were all sat round socialising at one point when people were waiting at the bar to be severed. Not great
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities
Lovely room ,clean great food.
Stayed 1 night in Jan 2025

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

We had a lovely stay. Our room was very comfortable, the food was excellent as were the staff
Stayed 4 nights in Dec 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Hotter than the jobs of hell!!!

I booked this hotel in the langdale valley as a surprise stay for me and my partner. We checked in around 4pm. On arrival the host told us they had a problem with the room the radiator would not switch off and had been like this for a couple of weeks. We entered the room it was hotter than the hobs of hell !! We were told to open the windows and give it half an hour. Which we did but made no difference. Even the host said he could not sleep in that room ? He told us they were fully booked and no other rooms were available. I resorted to finding another hotel in Grassmere called the Swan who found us a room and made it ready for us at an hours notice. My issues with this hotel are… 1 why were we not made aware of the problem with the room “BEFORE “ check in ?? 2 No effort was made to find a local Hotel alternative? 3 The host couldn’t give or authorise a refund on the day . Told us we would receive a call the next day . 4 We didn’t get a call back from the Hotel. 5 We had to call 3 x times left messages asking them to call back which they didn’t . In fact I got through at the 4th attempt. 6 I got no apologies for the state of the room and poor communication. Just told to call Hotels.com for refund. 7 There was no attempt to redeem the situation like offering a discount on another stay etc. My advise to anyone wanting to book this hotel is DON’T !!
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Comfortable, cosy and great value. Breakfast was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Huddersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for work and stay hotels 2-3 times a week, when I say this hotel is clean I mean immaculately clean. The rooms are spacious and comfy, the staff are incredible but the food in the restaurant was simply stunning. Say hello to Nellie and Nigel and of course Parker the dog.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great short break.

We had a 2 night stay in December. Staff were very friendly and helpful. Room was large and comfortable. Food was great and portions generous. Free parking and WiFi were welcome. Hope to visit again soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely no allowance for early check-in. Common areas are lovely and cozy. Great and plentiful breakfast options. We had a long haul to our room lugging suitcases up and down many sets of stairs.
Stayed 1 night in Nov 2024

10/10 Excellent

ALISON MAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience without braking the bank.

Great short stop for an overnight stay. Welcoming chatty staff, lovely food and clean spacious rooms. Great atmosphere and perfect location for Grasmere village. I'll certainly be going back.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, great evening meal. Would definitely reccomend stopping at The Swan.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not up to standard

I really dont like doing this, but we decided that we wouldnt return to the Swann. We have stayed here for years and now it has changed hands and there were quite a few things that we all agreed wasnt up to standard.
Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us. Staff absolutey brilliant. Very dog friendly. Superb outside space. Food excellent choice and great quality very well cooked. Only negative was our bathroom which for the larger gentleman was a little small, but clean and well appointed
Stayed 2 nights in Sep 2024