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El Carmen Hotel

3.0 star property
3-star hotel near Antigua Guatemala Cathedral

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Photo gallery for El Carmen Hotel

Terrace/patio
Front of property
Reception
Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪2 min walk‬
  • Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Casa Santo Domingo Museum
    ‪5 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Antigua Guatemala

City center stay.A stay at this Historic Center hotel places you steps from Antigua Guatemala Cathedral and a 5-minute walk from Central Park. Choco Museum and Antigua Tabaco Compania S.A. are also within half a mile (1 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • La Merced Church - 5 min walk - 0.4 km
  • Casa Santo Domingo Museum - 5 min walk - 0.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

3-star hotel near Antigua Guatemala Cathedral
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with hair dryers and irons/ironing boards. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 582 reviews
Rating 8 - Good. 132 out of 582 reviews
Rating 6 - Okay. 72 out of 582 reviews
Rating 4 - Poor. 20 out of 582 reviews
Rating 2 - Terrible. 10 out of 582 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adamary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Mar 2025

10/10 Excellent

Madheline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable place. Location is perfect, close to everything. The breakfast is 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Alisa

Stayed 3 nights in Feb 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone friendly
Stayed 3 nights in Feb 2025

8/10 Good

Donald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice small hotel about two blocks from the town square. Convenient to restaurants and shopping. Being in the centro area it is a bit noisy, especially the rooms that face the inner courtyard. Our friend had a room facing outward, and it didn’t have a window.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jensine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a solo traveler - staff was super friendly and accommodating! Super convenient to everything central in town, and waking up to breakfast on the roof was great as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay- we will be back!

My cousin and I spent just one night at El Carmen, and we wished we could have stayed longer. The beds were very comfortable, bathroom was newly renovated, and the rooftop restaurant was lovely. Everyone was very friendly and helpful. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic—you can easily walk anywhere in the city. The rooftop restaurant offers stunning views while dining, and the complimentary breakfast, including vegetarian options, is a great bonus. Lily at the front desk was incredibly friendly and helped me book the Pacaya Volcano tour and a shuttle to Panajachel. Overall, a wonderful stay, and I would definitely return!
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort

Overpriced noisy boxy room with great breakfast.

The “deluxe king room” was quite plain, nothing like website photos. Only two small windows high up with no view. BIG problem was that one window was broken open several inches and let in way too much street noise: loud motorcycles roaring by for hours on end. Jamming in air plugs helped, but still intolerable. Bed was hard, so I woke up with sore hips and sore ears from ear plugs. Finally, hot water took minutes to heat up, and then might turn cold depending on whoever else was using water in supply line. On a high note, breakfast was excellent, a plethora of tasty choices. We also had pizza and fettuccine dinners, excellent!
Stayed 3 nights in Feb 2025

10/10 Excellent

Elise

Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

BSHER, burr ridge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One day there was a lot of noise in early am coming from inside lobby area
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! AmaiNg staff. Sunset on the rooftop is stunning.
Stayed 1 night in Jan 2025

8/10 Good

Geovana, Los Angeles

Stayed 1 night in Jan 2025

10/10 Excellent

Aneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block from town square. We had a room with a wall right next to the street so a little noisy for our liking. Otherwise great place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and extremely well located. It is more expensive than other similar hotels in the area, BUT the quality of the service, cleaning fee, breakfast and overall confort and location makes up for the price difference. I highly recommend it.
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Terrance is beautiful. Hotel is in a good location.
Stayed 1 night in Dec 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, location is great you can walk to anywhere in the city. The restaurant is on the rooftop and allows for great views while dining. Free breakfast in the morning is also a nice touch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Priti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024