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Hotel Panchoy

3.0 star property
3-star Colonial hotel near Casa Santo Domingo Museum

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Photo gallery for Hotel Panchoy

Exterior
Mountain view
Terrace/patio
Hallway
Comfort Double Room, Mountain View | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Place, Casa Santo Domingo Museum
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪39 min drive‬

Room options

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the area

Antigua Guatemala

Heart of Antigua Guatemala.Within a 10-minute walk of this Historic Center hotel, you'll find Casa Santo Domingo Museum and Antigua Guatemala Cathedral. Jade Maya Factory and Museum and Choco Museum are also within half a mile (1 km).

What's nearby

  • Casa Santo Domingo Museum - 2 min walk - 0.2 km
  • Las Capuchinas Convent - 5 min walk - 0.4 km
  • Central Park - 5 min walk - 0.4 km
  • Antigua Guatemala Cathedral - 6 min walk - 0.6 km
  • Santa Catalina Arch - 8 min walk - 0.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪7 Caldos Antigua Guatemala - ‬4 min walk
  • ‪Coffea - Cafés Especiáles - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬3 min walk
  • ‪Café Sky - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk

About this property

Hotel Panchoy

3-star Colonial hotel near Casa Santo Domingo Museum
There's a snack bar/deli on site. WiFi is free in public spaces. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and a vending machine are also featured at Hotel Panchoy. A complete renovation of Hotel Panchoy was completed in May 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 1965
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Exterior
Hotel Casa Carmina
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 186 reviews
The price is CA $214
CA $262 total
includes taxes & fees
Nov 22 - Nov 23
Hotel Casa Carmina

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Reviews

Hotel Panchoy Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 268 reviews
Rating 8 - Good. 75 out of 268 reviews
Rating 6 - Okay. 31 out of 268 reviews
Rating 4 - Poor. 15 out of 268 reviews
Rating 2 - Terrible. 12 out of 268 reviews

Reviews

10/10 Excellent

MIRIAM, CARROLLTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, safe, and very centric. Easy to find the central park. The staff were very friendly and helpful. I recommend this hotel very much.
Stayed 2 nights in Oct 2025

10/10 Excellent

norma

Stayed 1 night in Jul 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and well situated hotel, close to everything, lovely patio/ terrace. Large rooms , helpful staff, coffee. Cons - little dated, thin walls. Overall - very positive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price, loved coffee/water station

This was our most economical stay during a recent trip to Guatemala, and it was great for the price! We had a clean comfortable room with 4 beds and a mini-fridge. Shower was great and internet worked pretty well. We loved having the tables on the balcony and the always stocked coffee/tea/water station in the hallway was awesome!
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close by everything. I did not like room walls too thin you can hear everything.
Stayed 7 nights in Jun 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very cozy and charming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice plus good value!
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The property was in a central location in Antigua, with the rooms being nice overall. I enjoyed my stay there. The only downsides is that the room was a bit dated, with housekeeping only doing its rounds after 4 pm.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel! Clean, the staff was nice and polite. Only downside is that there is no restaurant on the promises.
Stayed 1 night in Dec 2024

4/10 Poor

Beatriz

Travelled with family
Disliked: Amenities, property conditions & facilities
There is no air conditioning and the ceiling fan was very high so we weren’t able to turn it on and the room was extremely hot. There was no mini fridge, safe box, or room phone. They did not leave enough towels for all us so we had to go to reception to ask for them, They also don’t have restaurant service. We won’t be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, quiet, great location
Stayed 3 nights in Mar 2025

6/10 Okay

mariah

rooms were ok, the hotel is loud. They booked me a shuttle to the airport that never showed up
Stayed 1 night in Mar 2025

4/10 Poor

Angel

Travelled with family
Liked: Staff & service
Very inconvenience about parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Elimelech

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very helpfully staff
Stayed 3 nights in Mar 2025

6/10 Okay

saul

Travelled with family
Liked: Staff & service

Good for price

Great location, old facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Christa

I cancelled this reservation in December about 2 days after United Air changed my flight times. I no longer needed the room for Dec. 23 as I will not be arriving in Antigua until Dec. 24th and have accomodations else where for my time in Antigua. I requested a credit amount for the room which has not been issued. Please attend to this as soon as possible. Thank you. I notified the hotel that I did not require the room for Dec. 23, 2025
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was terrific from our first contact, to arranging transport, and always making us feel welcome. Rooms are spacious and well cared for. Appreciated the mini-refrgerator too.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
‘
Stayed 3 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Travelled with family
Stayed 1 night in Dec 2024