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Hotel Real Plaza

Property class: 3
3-star Colonial hotel near Central Park

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Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
9a. Calle Poniente #40, Antigua Guatemala, Sacatepequez, 3001
  • Place, San Jose el Viejo Ruins
    ‪10 min walk‬
  • Place, Central Park
    ‪14 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬

Room options

View all photos for Triple Room

Down comforters, minibar, in-room safe, iron/ironing board (on request)

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Grand Suite, 1 King Bed

Down comforters, minibar, in-room safe, iron/ironing board (on request)

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Multiple Beds

Down comforters, minibar, in-room safe, iron/ironing board (on request)

Quadruple Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Twin Room, 2 Twin Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Free toiletries, towels, soap, shampoo

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Antigua Guatemala

Heart of Antigua Guatemala.Within a 15-minute walk of the hotel, you'll find Central Park and Antigua Guatemala Cathedral. San Jose el Viejo Ruins and Telares Shopping Center are also within half a mile (1 km).

What's nearby

  • San Jose el Viejo Ruins - 10 min walk - 0.9 km
  • Antigua Market - 14 min walk - 1.2 km
  • Central Park - 14 min walk - 1.2 km
  • Antigua Guatemala Cathedral - 16 min walk - 1.4 km
  • Santa Clara Convent - 16 min walk - 1.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 74 min drive

Restaurants

  • ‪Pappy's BBQ - ‬10 min walk
  • ‪Hector’s Bistro - ‬11 min walk
  • ‪Artista De Cafe - ‬6 min walk
  • ‪Rainbow Cafe - ‬12 min walk
  • ‪La Familia Pizza Y Pan - ‬5 min walk

About this property

Hotel Real Plaza

3-star Colonial hotel near Central Park
Hotel Real Plaza offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel Real Plaza also features tour/ticket assistance, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee.

This Colonial Antigua Guatemala hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Built in 1997
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Real Plaza offers 27 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Plaza

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala

Frequently asked questions

How close is Hotel Real Plaza to the airport?

Hotel Real Plaza is 25.6 mi (74-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

Does Hotel Real Plaza have an airport shuttle?

Hotel Real Plaza offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GTQ 500 per vehicle, one-way.

Does Hotel Real Plaza offer free breakfast?

Hotel Real Plaza does not offer free breakfast.

Is there a casino at Hotel Real Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Real Plaza?

Check-in start time: 3 PM; Check-in end time: 10 PM. A fee applies for early check-in.

Is there free parking at Hotel Real Plaza?

Free parking is not available at this hotel.

Does Hotel Real Plaza have a pool?

Hotel Real Plaza features an outdoor pool.

Does Hotel Real Plaza have a restaurant?

Hotel Real Plaza is home to Real Plaza, which features international cuisine and pool views.

Does Hotel Real Plaza have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis and massages.

How close is Hotel Real Plaza to downtown Antigua Guatemala?

Hotel Real Plaza is 0.4 mi away from Antigua Guatemala.

Hotel Real Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 12 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
Verified review

6/10 Okay

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Bien. Solo el desayuno no estuvo del Todo bien. Servicio lento. Poca variedad
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y silencioso con amplios y lindos jardines y áreas como restaurante,gimnasio y piscina. Muy agradable y a muy pocas cuadras del centro.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bastante tranquilo y confortable.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Stayed 4 nights in Apr 2022
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tuvimos agua caliente la primera noche
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience...Great place to stay in Antigua!
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of local flare !

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Stayed 5 nights in Jun 2021
Verified review

4/10 Poor

Liked: Cleanliness
Well around 2 am someone
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No tiene buena ubicación. Siento mal distribuido todo en el Hotel. Sus habitaciones no son cómodas. Yo no regresaría a este hotel.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good staying there
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el staff muy atento y un lugar expectacular!!!
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design is lovely. The breakfast was awesome.
Stayed 2 nights in Feb 2021