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Hotel Docklands

3.0 star property
3-star eco-certified hotel near Port of Antwerp

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Photo gallery for Hotel Docklands

Experience the Hotel Docklands' striking curved facade and enjoy views of the surrounding area from large windows.
Enjoy city views from the large window, featuring a tall building in the distance. The room offers a comfortable bed, a small table with two chairs, and a compact bathroom with a toilet and sink.
Relax in our spacious lobby with comfortable seating, a TV, and self-service food options.
Enjoy the city view from the comfort of your room, featuring a sofa, TV, and radiator.
Enjoy a wide selection of fresh fruits, cheeses, and prepared dishes at our self-service buffet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Kempischdok - Westkaai 84-90, Antwerp, 2000
  • Port of Antwerp
    ‪3 min walk‬
  • Antwerp Market Square
    ‪20 min walk‬
  • Antwerp Zoo
    ‪3 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Relax in a spacious room with a large bed, desk, and balcony offering a view of the surrounding buildings.

Standard Double Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Twin Room

Relax in a spacious room with a large bed, two bedside tables, and a desk with a chair, surrounded by a patterned design.

City Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Relax in this inviting space with a large bed, flat-screen TV, and desk area.

Economy Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Relax in a spacious room with a large bed, sofa, and armchairs, plus a desk and flat-screen TV.

Superior Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

Relax in a spacious room with a large bed, nightstand, and seating area, offering a city view.

City Double Room

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Antwerp

De Kaaien stay.Within a 15-minute walk of this De Kaaien hotel, you'll find Port of Antwerp and Museum Aan de Stroom. Meir and Antwerp Zoo are also within 2 miles (3 km).

What's nearby

  • Port of Antwerp - 3 min walk - 0.3 km
  • Museum Aan de Stroom - 9 min walk - 0.8 km
  • Antwerp Market Square - 20 min walk - 1.7 km
  • Antwerp Zoo - 3 min drive - 1.9 km
  • Sportpaleis - 3 min drive - 3.2 km

Getting around

  • Antwerp Noorderdokken Station - 6 min drive
  • Antwerp Port House Tram Stop - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 26 min drive

Restaurants

  • ‪Den Tros - ‬4 min walk
  • ‪Knabbel en Babbel Dam - ‬4 min walk
  • ‪Georges espressobar - ‬3 min walk
  • ‪Djingel Djangel - ‬5 min walk
  • ‪Bar Du Port - ‬5 min walk

About this property

Hotel Docklands

3-star eco-certified hotel near Port of Antwerp
Hotel Docklands offers its guests a vending machine, tour/ticket assistance, and laundry facilities. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Hotel Docklands also features dry cleaning/laundry services, express check-in, and express check-out.

This 3-star Antwerp hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
Hotel Docklands offers 38 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per night); reservations required

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Nearby parking fee: EUR 19 per night(49 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Best Western Docklands
Best Western Docklands Antwerp
Best Western Hotel Docklands
Best Western Hotel Docklands Antwerp

Hotel Docklands Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 243 reviews
Rating 8 - Good. 112 out of 243 reviews
Rating 6 - Okay. 37 out of 243 reviews
Rating 4 - Poor. 10 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shabaan

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. There wasn’t air conditioning but there was a fan and one of the windows had a fly net and had a security lock so it could be safely left open. We didn’t eat the breakfast but it looked nice. The app was very convenient so we could use the electronic key as well as the key card. The parking is secure and just across the road from the hotel. The area seemed very quiet but there was plenty of cafes and bars within walking distance. We ate at Las Manas a 10 minute walk away. I really recommend booking, the food and atmosphere was phenomenal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean, quiet, great value. Free tea and coffee! We’ve stayed before and will do again.
Stayed 3 nights in Apr 2025

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to public transportation and tons of dining options.
Stayed 2 nights in Apr 2025

8/10 Good

Gus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay again, nice room affordable price
Stayed 1 night in Mar 2025

2/10 Terrible

Celia

Stayed 1 night in Feb 2025

8/10 Good

Jez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with free coffee and pastries for breakfast - clean room - no parking for van due to height restriction
Stayed 1 night in Sep 2024

6/10 Okay

Aldo, Santiago

Liked: Cleanliness, staff & service
Very nice location., suggestions: they need to bring bottle of water inside the rooms and need to control indoor climate or humidity, because there’s a lot of mosquitoes and insects.
Stayed 2 nights in Sep 2024

8/10 Good

Hyoung, Lidcombe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, facilities ok.staff friendly. Bit noisy outside. Parking limited.
Stayed 1 night in Aug 2024

6/10 Okay

PJ

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jai

Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Carsten

Stayed 3 nights in Apr 2024

8/10 Good

O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service

Excellent service from the staff. Very nice entry system through the phone. Unfortunately the pillows were square and not comfortable. The mattress has no springs was just one big marshmallow. Once you sink in there's no escape.
Stayed 4 nights in Feb 2024

8/10 Good

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Josée

Stayed 2 nights in Sep 2023

8/10 Good

VDE TRADE SERVICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

M C E L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the coolest area of Antwerp

Great place with friendly staff and delicious breakfast
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Definitely recommended 3 star hotel

Great location, very quiet room. Breakfast and service both excellent… This hotel was cleaner and more friendly than some better ‘star’ hotels that I’ve stayed in - a really great option for a weekend in Antwerp!
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reat Stay

Great check in and comfortable weekend trip to Antwerp.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Hotel Review

My stay was good, I would have preferred to have a double bed like I asked for but I was told that there was none available even though there only seemed to be 5 people in the hotel. Also improve the breakfast as it is rather expensive for what you get.
Stayed 4 nights in Nov 2019

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very good service - especially Jimmy at the front desk
Stayed 3 nights in Sep 2019

8/10 Good

Diaz, Kalmthout

Liked: Cleanliness, staff & service, room comfort

Good night’s sleep and friendly staff

We spent the night in this up & coming neighborhood that has seen a complete overhaul in recent years. Still quite some construction areas left but it didn’t bother us at all. We got the queen double at the end of the hall which I think is a bit larger with additional seating area, very spacious. The room was clean and holds most amenities but (I think) lacks air conditioning because they provided a ventilator in the closet. We didn’t try breakfast so no idea what that was like. The check in was a breeze and the receptionist was very helpful and friendly. If you arrive by car, remember that they don’t offer parking space of their own but you park (partially paid) in the surrounding area. All in all a good stay, slept well, 3 star hotel rating is accurate as (bath)rooms feel a bit dated, but clean and complete.
Stayed 1 night in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Quiet hotel, felt safe staying there alone. Friendly service
Stayed 2 nights in May 2019