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Hotel Carrizal Spa

2.5 star property
Family-friendly stay with 8 outdoor pools in Apazapan

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Hotel Carrizal Spa

Photo gallery for Hotel Carrizal Spa

Hot springs
Chapel
Superior Room
Restaurant
Billiards

Overview of Hotel Carrizal Spa

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Domicilio Conocido S/N, Congregacion Aguacaliente, Apazapan, VER, 91647
  • Popular LocationNace el rio36 min drive
  • Popular LocationXalapa Cathedral44 min drive
  • AirportXalapa, Veracruz (JAL-El Lencero)53 min drive
  • Popular LocationChachalacas Beach80 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Picocanoa Rodavento
Pool
Spa
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (84)
The price is CA $95
per night
CA $113 total
includes taxes & fees
16 May - 17 May
Picocanoa Rodavento

About the area

Apazapan

Near the airport.Within 25 miles (40 km) of this hotel, you'll find Saint Francis Municipal Market and Actopan Church. Nace el rio and El Lencero Ex-Hacienda Museum are also within 25 miles (40 km).

What's nearby

  • Nace el rio - 36 min drive
  • Plaza Las Animas Mall - 40 min drive
  • Xalapa Cathedral - 44 min drive
  • Chachalacas Dunes - 48 min drive
  • Chachalacas Beach - 80 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 54 min drive

Restaurants

  • Antojitos Vallarta - 17 min drive
  • Antojitos "Carolina - 16 min drive
  • Plan del Rio - 14 min drive
  • Mega Michelucas - 13 min drive
  • Restaurante la Playita - 14 min drive

About this property

Hotel Carrizal Spa

Family-friendly stay with 8 outdoor pools in Apazapan
As a guest of Hotel Carrizal Spa, you'll find a full-service spa, hot springs, and 8 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

There are 2 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly Hotel Carrizal Spa. Self parking is free.

This Apazapan hotel is smoke free.

  • 53 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
Hotel Carrizal Spa offers 53 accommodations with blackout drapes/curtains. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs open between 8:00 AM and 7:00 PM.

Languages

English, Spanish

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Highchair
  • Playground

Internet

  • Available in some public areas: WiFi (MXN 15 for 2 hours)

Parking and transportation

  • Free secured, uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 120-130 per person
  • 2 restaurants
  • 1 bar

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Playground
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Yard

More

  • In-room massage
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Carrizal Spa

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 120–130 per person
  • Fee for wireless internet in public areas: MXN 15 (for 2 hours, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Hot springs access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Carrizal Spa Apazapan
Carrizal Hotel Spa Apazapan
Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel
Hotel Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel Apazapan

Hotel Carrizal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and facilities were pleasant, however the service by the staff was horrendous. Staff was very negative and rude when they finally acknowledged guests. They made us feel as if we were an inconvenience to them. They were not willing to even step up to the standards of hospitability of offering options. Very poor attitude by staff. My family has been going to Carrizal for over 60 years and will continue their visits, however it's disappointing that we can't expect better service. Great service by Jazmin & Maira, the Massage Therapist who went out of their way to assist us. Thank you both and to Beto for listening to my concerns.
Stayed 1 night in Jun 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ir a descansar, disfrutar de la naturaleza y aguas termales, compartir momentos de tranquilidad.
Stayed 1 night in Jan 2024

6/10 Okay

OFELIA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Instalar módem la recepción
En administración no tenía registro de que ya había pagado mi reservación. Me hicieron ir a comprar una tarjeta con internet. Dado que haya no hay servicio Telcel para descargar mi comprobante de pago. Deberían instalar internet en la administración para mejorar el servicio
Stayed 1 night in Jan 2024

6/10 Okay

Rafael

Travelled with family
Liked: Property conditions & facilities, room comfort
Deberían mejorar
El balneario es bonito, el hotel se ve algo descuidado, la atención en recepción la califico de mala ya que la persona a cargo te da la información como si la estuviera recitando, No dejan shampoo en el baño. No hay internet, y si quieres tenerlo, hay que ir al balneario y pagar por él. Reservé dos noches pero solo estuve una. Recomiendo el balneario
Balneario
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
las aguas termales es lo mejor
Stayed 1 night in Oct 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito ambiente, el lugar es excelente para relajarse en medio de la naturaleza, Pudimos disfrutar de jugar, nadar, comer, observar, Todos son muy amables. Regresamos sin duda
Stayed 1 night in Oct 2023

6/10 Okay

Uriel

Stayed 1 night in Sep 2023

2/10 Terrible

Jorge Alberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación mala, nos estaban dando una dónde no tenía ni tv, ni clima y ni wiffi tienes q pagar 15 pesos x unos minutos de internet q no sirven y aparte no señal hay donde está ubicado. Y tienes que comprar internet y aparte en ineficiente.... La verdad yo no volvería a regresar aunque nadamás fueran las únicas aguas termales muy mal todo
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y excelente estancia
Stayed 2 nights in Aug 2023

10/10 Excellent

Javier

Stayed 2 nights in Aug 2023