I went on a road trip and this property was the most expensive and poorest quality. There is no internet even though advertised differently. Towel rail hanging from wall, chairs old and well used, bottle opener and toaster in the room were both rusted, air con/heating not working, bathroom cupboard very old. shower soap holder used to be chrome, room door lock needs fixing, On a positive area is lovely with sea view, sheets seemed clean and checking out was seamless.
Great view of the ocean. Comfortable bed. the room was nice on the inside but shabby outside. door lock was loose, plumbing was poor, bathroom fan was filthy.
The signs were there when we first drove in. A large empty room was full of used and broken furniture. We were offered a larger room that was dirty, had a balcony door that had a ripped insect screen and was run down. Our second room was no better. The bathroom had black mold throughout, the bedroom wall was caked in dust that looked years old. The TV didn't work and the lock to to the front/sliding door was hanging by one screw. We lasted one night and then left. Whoever rated this hotel needs to revisit it. This place or at least the two room that we saw were in desperate need of renovations. In fact the whole property needs a major make over.
The room we stayed in needed refurbishing badly. I understand that some have been. They had made a real effort in the cleanliness but it was overshadowed because of the general state (needed upgrading) of the room. There was a large wet patch on the carpet, we asked for towels to place over it, which we were bought promptly. We said we did not need to be shifted. There is a severe drought and low water levels in this area so would not have expected lush growth. The grounds were generally tidy. The lady we dealt with was very pleasant and accommodating. The bed needs replacing as well. They have tried hard but the reality is this room is budget accommodation and perhaps that is the price we paid in that area. It was late when we arrived and so little options available.