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MGM Hôtels & Résidences – Résidence Alhéna

5.0 star property
5-star ski-in/ski-out residence near Flaine Ski Resort

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Photo gallery for MGM Hôtels & Résidences – Résidence Alhéna

Couples treatment rooms, massages
Appartement 4 Pièces 6 personnes Prestige | Living area
Appartement 4 Pièces 6 personnes Prestige
Reception
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Laundry
  • Kitchen
  • Parking included
  • Pool

Explore the area

Map
flaine, Araches-la-Frasse, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Golf Flaine Les Carroz
    ‪20 min walk‬
  • Samoens Ski Resort
    ‪51 min drive‬

Room options

View all photos for Appartement 4 Pièces 8 personnes

2 bedrooms, premium bedding, in-room safe, soundproofing

Appartement 4 Pièces 8 personnes

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Appartement 4 Pièces 6 personnes Prestige

Appartement 4 Pièces 6 personnes Prestige

Appartement 4 Pièces 6 personnes Prestige

  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Appartement 2 Pièces 4 personnes

Appartement 2 Pièces 4 personnes

Appartement 2 Pièces 4 personnes

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Confort

2 bedrooms, premium bedding, in-room safe, soundproofing

Appartement 3 Pièces 6 personnes Confort

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Grand Confort

2 bedrooms, premium bedding, in-room safe, soundproofing

Appartement 3 Pièces 6 personnes Grand Confort

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Appartement 3 Pièces 6 personnes Prestige

2 bedrooms, premium bedding, in-room safe, soundproofing

Appartement 3 Pièces 6 personnes Prestige

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the area

Flaine

Winter getaway.Stay at this Araches-la-Frasse residence and you'll be within half a mile (1 km) of Flaine Ski Resort and 2 miles (3 km) of Lake Flaine. Also, Golf Flaine Les Carroz is within 2 miles (3 km) and Lac de Gers is within 6 miles (10 km).
View more Residences in FlaineOpens in a new window

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Golf Flaine Les Carroz - 20 min walk - 1.7 km
  • Lake Flaine - 9 min drive - 1.8 km
  • Grand Massif Express Gondola - 39 min drive - 34.4 km
  • Samoens Ski Resort - 51 min drive - 40.8 km

Getting around

  • Magland Station - 29 min drive
  • Geneva International Airport (GVA) - 79 min drive

Restaurants

  • ‪La Pente à Jules - ‬11 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬3 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MGM Hôtels & Résidences – Résidence Alhéna

5-star ski-in/ski-out residence near Flaine Ski Resort
After a day on the snow, enjoy a swim in the indoor swimming pool or use the residence's other facilities, which include a steam room. MGM Hôtels & Résidences – Résidence Alhéna helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes.

Self parking is free.

This 5-star Araches-la-Frasse residence is smoke free.

  • 40 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
  • Water dispenser
MGM Hôtels & Résidences – Résidence Alhéna offers 40 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 5-star residence have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include massages.

Languages

English, French

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Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Indoor pool
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 12 for children

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Cable channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 100 per pet per week
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hand-held showerhead
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Children's pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Cleaning products are eco-friendly
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per accommodation, per week
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Alhena
MGM Hôtels & Résidences – Résidence Alhéna Residence
MGM Hôtels & Résidences – Résidence Alhéna Araches-la-Frasse

MGM Hôtels & Résidences – Résidence Alhéna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, room comfort

Great accommodation for family ski trip

Amazing facilities, great location, lovely apartment - definitely got all you need for a family ski trip.
Stayed 7 nights in Apr 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort

Still half finished and not managed very well.

We stayed here last year very shortly after it opened so found some of the half-finished aspects amusing and forgave some of the disorganised management... But a year on, sort it out! Bits of the outside of the building are missing with cladding hanging off and insulation poking out (keep your eyes closed when you arrive to avoid immediate disappointment). Lifts still not working. Poorly managed estate, no attempts made to clear snow. Icy entrance flooded and frozen, no rubber mats for guests entrance, amusing though it was to watch the chuckle brothers attempt to resolve the issue though. Dead christmas trees dumped everywhere. Fire alarm was shambolically dealt with. Checkout mayhem, with 2 stresses ladies on reception. It's a real shame as the location is amazing and the rooms, once you've run the icy gauntlet to get there, are spacious, modern and well equipped. We still had a great time, but this is an honest review so others can not be disappointed or if they are going to get upset by these things.... Some simple fixes and guests could be blown away with the experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great stay for family

Amazing stay - penthouse apartment with incredible views and incredible space. Lovely staff. Building is right on the slopes. Pool and spa area lovely after a day of skiing. Well equipped gym. And a playroom. A few mins walk to restaurants and supermarket. Worked well for a family with skiers and non skiers (and a toddler). Could do with a few more hooks for the various towels and bathrobes!
Stayed 7 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Cj

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel / Residence with great facilities. In-house spa, free underground parking, gym, sauna, steam room and huge heated storage for ski gear!
Stayed 7 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our recent stay at Residence Alhena in Flaine was truly unforgettable. As a family of five, we found the hotel's location directly on the ski slopes incredibly convenient. It made getting out on the slopes each day hassle-free and allowed us to maximize our skiing time. The apartment itself was immaculate and stylish, reflecting a modern yet cozy mountain charm that made us feel right at home. The space was well-suited to accommodate our family, providing both comfort and functionality. After long days of skiing, we thoroughly enjoyed unwinding in the hotel's amenities. The pool was a hit with the kids, and the sauna was the perfect retreat for the adults to relax and rejuvenate. What stood out the most was the thoughtful layout of the apartment and the attention to detail in every aspect of our accommodation. The staff at Residen Alhena were also very welcoming and went out of their way to ensure that our stay was nothing short of perfect. Overall, Residen Alhena offers an ideal mix of prime location, exceptional facilities, and luxurious comfort, making it a top choice for families looking for a ski holiday in Flaine. We would highly recommend it to anyone planning a ski trip that combines the thrill of the slopes with the comforts of a top-notch family-friendly hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

FREDERIC

Travelled with group
Liked: Cleanliness, room comfort

Séjour exceptionnel

Séjour exceptionnel. L'emplacement, le niveau de confort et de service est vraiment parfait. Le personnel est extrêmement compétent et super aimable. L'expérience était parfaite en tous points. La qualité MGM est toujours au rendez-vous !
Stayed 7 nights in Mar 2025

8/10 Good

Frank

Travelled with family
Liked: Room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Dejlige store ski lejligheder midt i terræn

Dejlig central beliggenhed i skiterrænet og samtidig lige i byen. Store nye lejligheder i moderne stil med store lækre altaner. Lækkert, stort spa område med udsigt til bjergene - der er dog kun en bruser. Kæmpe opvarmet skikælder, der dog ligger i kælder, hvor man skal en etage op ad stejl betontrappe for at komme ud på pisten.
Udsigt fra receptionen
Stayed 7 nights in Jan 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Ewelina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Muriel

Liked: Cleanliness, room comfort

Résidence de standing très confortable

Un séjour à 2 très reposant. La résidence Alhéna est tout confort, notamment la piscine et l'espace détente (hammam, jacuzzi, sauna, bain nordique). Les appartements sont très joliment décorés et meublés, et très bien agencés. A recommander sans hésiter pour un séjour l'été à Flaine
Stayed 5 nights in Aug 2024

10/10 Excellent

Raoul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024