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Hacienda Hotel El Percal

3.0 star property
3-star hotel near Coffee Park

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Photo gallery for Hacienda Hotel El Percal

Exterior
Property grounds
Traditional Quadruple Room
Massage
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
Vereda la Paloma, 2 Km del Parque del Cafe, Montenegro, Quindio, 633001
  • Coffee Park
    ‪6 min drive‬
  • Armenia Country Club
    ‪23 min drive‬
  • Panaca
    ‪41 min drive‬
  • Armenia (AXM-El Eden)
    ‪74 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Montenegro

In Montenegro .You'll be within 2 miles (3 km) of Coffee Park and 9 miles (15 km) of Parque Los Arrieros with a stay here. QUIMBAYAS THEME PARK is within 9 miles (15 km) and Plaza de Bolivar is within 12 miles (20 km).

What's nearby

  • Coffee Park - 6 min drive - 2.3 km
  • Parque Los Arrieros - 18 min drive - 12.1 km
  • Centenario Stadium - 20 min drive - 16.2 km
  • Armenia Country Club - 23 min drive - 18.6 km
  • Panaca - 41 min drive - 23.9 km

Getting around

  • Armenia (AXM-El Eden) - 74 min drive

Restaurants

  • ‪Parque en montenegro - ‬10 min drive
  • ‪Bianco - ‬22 min drive
  • ‪Rancho Eden - ‬22 min drive
  • ‪Frisby - ‬20 min drive
  • ‪Estación Gourmet - ‬19 min drive

About this property

Hacienda Hotel El Percal

3-star hotel near Coffee Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and a garden are also featured at Hacienda Hotel El Percal. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Montenegro hotel.

  • 27 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hacienda Hotel El Percal offers 27 accommodations. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Montenegro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 35000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 30.0 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one-way)
  • Pet fee: COP 35000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 9:30 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Finca y Hotel El Percal Montenegro
Finca y El Percal Montenegro
Finca y El Percal
Finca y Hotel El Percal
Hacienda Hotel El Percal Hotel
Hacienda Hotel El Percal Montenegro
Finca Hotel El Percal by DOT Collection
Hacienda Hotel El Percal Hotel Montenegro
El Percal Hacienda Hotel by DOT Tradition
Hacienda Hotel El Percal By DOT Tradition

Hacienda Hotel El Percal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kiara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can find Better

The place is nice but you have to wait for service because they seem to be okay with having people wait. The room provided to us smelled extremely humid. When I went to use the bathroom I noticed the fan wasnt working and there was mildew all over the ceiing. I brought it to their attention and asked to switch rooms. They said they would make a note since it was late but when we left the next day and someone went into the room to paint the ceiling. When I returned the smell was gone however, it started lingering again when we were leaving. We ordered a taxi with them and they UP the price of the taxi to make commission. Not all the service was bad as some of the younger staff was really polite. However, it needs improvement. Power went out our second night and we did not receive a discount.They didnt even have lamps to provide and because the water is operated by a pump water went out as well. When I was leaving they told me to come settle the amount due for dinner we had the first night. I did but any other place would have waived the dinner due to the multiple inconvenienes faced.
Stayed 4 nights in Feb 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, food, service and staff just amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

ALBA

Liked: Cleanliness, staff & service, property conditions & facilities
I choose the moderns room with the fan. The place is secluded, quiet, with easy transportation from the coffee park by taxi, and the hotel also offers transportation service.. The place is a farm, surrounded by plants and palms, so quiet, relaxing with birds around… The hotel serve a nice breakfast and offer dinner services too.. the staff was nice and welcoming
Stayed 1 night in Dec 2023

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to go to disconnect. The staff and our tour guide were attentive. El Parque del Cafe is 10 minutes away from the property and not far from Montenegro, a local town.
Stayed 4 nights in Jan 2023

4/10 Poor

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta propiedad estuvo excelente para una persona que no necesite acceso al internet ya que es demasiado limitado (solo en la zona de comidas) en la reserva decía wifi pero realmente no es así. Viajamos de USA de vacaciones y lo que más esperábamos era poder disfrutar de las delicias del Quindío CAFÉ en especial y la comida y estás dos cosas fueron pésimas!!! El café nada que ver y la comida me queda más rica a mi…. Las facilidades y la finca como tal muy bella. Si están mirando quedarse en un sitio cerca al pueblo para poder comer comida de verdad rica este no es el lugar ya que es alejado del pueblo y prácticamente obliga a los comensales a comer platos que desilusionan
Stayed 5 nights in Jan 2023

8/10 Good

Bahadur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm is good if you like that sort of thing. It is not a 5 star or even 4 star hotel. Being an older property (1920s), rooms are very scanty, no hanging closets, hot water is intermittent, approach roads are full of pot holes.
Stayed 3 nights in Jan 2023

10/10 Excellent

Giancarlo

Liked: Cleanliness
Stayed 2 nights in May 2022

10/10 Excellent

Miguel cordero

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2021

8/10 Good

Nestor Fernando

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful traditional farm style hotel. Very close to the Coffee Park. My only complaint is that being located in the coffee growing region in Colombia I would expect the morning coffee to be very nice and strong, but instead it was kind of watery. I had an amazing time with my family though!
Stayed 2 nights in Dec 2021

10/10 Excellent

Jenny A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Wilman

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

carlos armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente propiedad, solo le falta conservar un poco mas la esencia de la finca
Stayed 1 night in Apr 2024

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servicio, las instalaciones, la comida. Gratamente sorprendida
Stayed 1 night in Dec 2023

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people that run the place - looks better than on the photos. Would highly recommend. The hotel also organises tours at attractive prices.
Stayed 1 night in Aug 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien todo
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa finca con el mejor servicio

Una hermosa finca atendida por la familia dueña de esta, con el mejor servicio, calidez y cercanía.
Stayed 5 nights in Aug 2022

10/10 Excellent

Dexys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que mas me gusto es la amabilidad y siempre atentos a lo que uno necesita, La comida muy rica,mis padres quedaron muy contentos,pensamos volver. Mil gracias a todos y en especial a Jhonny por su atención. Dexys Begaud.
Stayed 4 nights in Aug 2022

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

JAVIER

Stayed 2 nights in Mar 2022

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Jan 2022

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El sitio perfecto para descansar y desconectarse

Es un sitio perfecto para descansar, desconectarse del día a día y conectarse con la naturaleza, un espacio agradable, tranquilo y con un muy buen servicio, el personal es amable, la comida muy buena y el sitio muy acogedor.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Buena opción para ir a los parques.

El hotel es una gran opción si quieres ir al parque del café y panaca. Es un hotel básico perfecto para dormir alejado del ruido. Tiene parqueadero propio y el desayuno está incluido. Algunas limitaciones para cenar en la noche pero la gente es muy amable.
Stayed 4 nights in Dec 2021

8/10 Good

Elias Moises

Liked: Staff & service, property conditions & facilities, room comfort
Para mi un el lugar excelente se lo recomiendo a cualquiera, sugerencia... Q tengan un trasporte en el hotel porque el q no tenga carro pueda trasladarse internamente.... Buen hotel
Stayed 4 nights in Oct 2021