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Hotel Castillo Real

2.5 star property
Hotel perfectly located for exploring Armenia

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Photo gallery for Hotel Castillo Real

Front of property
Design Triple Room
Coffee service
Lobby sitting area
Hallway

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 21 No 15 51, Armenia
  • Place, Quimbaya Gold Museum
    ‪1 min walk‬
  • Place, Bolivar Plaza
    ‪2 min walk‬
  • Place, Parque De La Vida
    ‪5 min drive‬
  • Airport, Armenia (AXM-El Eden)
    ‪33 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

About the area

Armenia

City center stay.With a stay at this Armenia hotel, you'll be steps from Quimbaya Gold Museum and a 5-minute walk from Bolivar Plaza. Parque de Los Fundadores and Parque De La Vida are also within 2 miles (3 km).

What's nearby

  • Quimbaya Gold Museum - 1 min walk - 0.0 km
  • Bolivar Plaza - 2 min walk - 0.2 km
  • Parque de Los Fundadores - 5 min drive - 2.2 km
  • Parque De La Vida - 5 min drive - 2.5 km
  • Metropolitan Cultural Convention Centre of Quindío - 12 min drive - 4.7 km

Getting around

  • Armenia (AXM-El Eden) - 24 min drive

Restaurants

  • ‪Frisby - ‬1 min walk
  • ‪La Poderosa - ‬2 min walk
  • ‪San Blass - ‬1 min walk
  • ‪Lucerna - ‬2 min walk
  • ‪Jeno's Pizza - ‬4 min walk

About this property

Hotel Castillo Real

Hotel perfectly located for exploring Armenia
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Castillo Real also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This Armenia hotel is smoke free.

  • 15 guestrooms or units
  • English breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Castillo Real offers 15 accommodations with safes and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 30000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Castillo Real Hotel Armenia
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel
Castillo Real Armenia
Hotel Castillo Real Hotel
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel Armenia

Hotel Castillo Real Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located at the centre of the town. Also, the staff were eager to help. Unfortunately, when we arrived to the hotel and they didn't have a clue about our reservation. Luckily, there was a cancellation and they could give us a spare room. The staff at reception said that it was not their fault, but an error with the reservation app. I hope they can fix it because otherwise our stay at the hotel was pleasant.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service

Big room, but noisy neighborhood.

On the plus side, the room was big and clean, even come with a balcony. However, the room was equipped with the minimal basic, not tooth brush, nor tooth paste, nor aircon or even a fan. The real downside is that in the city center around a very noise area. I was getting awake often 'cause the noise coming from the street. A suggestion to the hotel is to provide each room with some disposable earplugs.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. The attention, The room, The service, The place.
Stayed 3 nights in Nov 2019

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023