All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 79 out of 282 reviews" "
10 - Excellent
79
Rating 8 - Good. 121 out of 282 reviews" "
8 - Good
121
Rating 6 - Okay. 54 out of 282 reviews" "
6 - Okay
54
Rating 4 - Poor. 18 out of 282 reviews" "
4 - Poor
18
Rating 2 - Terrible. 10 out of 282 reviews" "
2 - Terrible
10
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Ken
19 Nov 2023
Great!
Ken
Stayed 2 nights in Sep 2023
6/10 Okay
Verified traveller
Travelled with family
30 Oct 2023
Stay in Sounkyo
Sounkyo is good for onsen as water quality is good however this hotel is a big run down and front desk service not very friendly .
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
EUNJU
Travelled with family
20 Oct 2023
Liked: Cleanliness, staff & service, amenities
Nice Onsen hotel. The rooms condition is a bit old but in general, the location on the creek and the experience of spa in the nature is great. Staff are nice and kind.
A major renovation is overdue. Everything needs to be replaced except for the helpful front desk staff.
The food is of dismal quality though they seem to churn them out in quantity.
The onsen has very slippery floors, more so than other hotels’ onsens. Not a hotel I would recommend to anyone .
Our package included breakfast and dinner buffet ! Not too much surprises on foods , and all foods were the same on my both stays ! Dining music was a little annoying, hope they can switch to something soft and relaxation! Great onsen !