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4.1 out of 5

"Ana at check in was fantastic! " More

By a verified traveller on Sun 22 Oct 2023

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Hotel Description

Motel near Harrah's Cherokee Center - Asheville in Asheville

Heart of Asheville

Within a 10-minute walk of this Downtown Asheville motel, you'll find Harrah's Cherokee Center - Asheville and Wicked Weed Brewing. Also, The Orange Peel is within half a mile (1 km) and Grey Eagle is within 2 miles (3 km).

Business services

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $102* Per night/room 31 Mar. - 1 Apr.

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Downtown Inn and Suites ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Downtown Inn and Suites

Everyone (18) Couples (6) Family (7)
5 out of 5
Ana at check in was fantastic!

Posted by on 22 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Management

Thank you for staying with us and for the review.

3 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Management

Thank you for staying with us.

5 out of 5

Posted by on 11 Oct. 2023

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Comment from Hotel Management

3 Nov. 2023 by Management

Thank you for staying with us and for the review.

5 out of 5

Posted by , from Scottdale on 21 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Management

Thank you for staying with us and for the review.

4 out of 5
Close to activities.

Posted by on 14 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Management

Thank you for staying with us and for the review.

5 out of 5

Posted by on 14 Jul. 2023

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Comment from Hotel Management

16 Aug. 2023 by Management

Thank you for staying with us and for the review.

4 out of 5

Posted by on 16 Jun. 2023

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Comment from Hotel Management

18 Jun. 2023 by Management

Thank you for staying with us and for the review.

4 out of 5
A great value and location.

Posted by on 14 Jun. 2023

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Comment from Hotel Management

14 Jun. 2023 by Management

Thank you for staying with us and for taking the time to leave a review.

3 out of 5
I liked that the parking lot had a wall around it for security. The hotel was older but it was cleaner than some of the newer chain hotels I have stayed at. It was sold out and I never heard any other guests. So clean, safe and quiet. My room was not ready before 4pm with check-in at 3pm. The breakfast was very simple and plain. Overall I would stay here again. I would not recommend for families expecting more than a clean, quiet room. The pool was sparking.

Posted by on 11 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Management

Thank you for staying with us. Our standard check in is 4pm. We are proud to offer all guests a complimentary breakfast every morning. This consists of hot sausage egg and cheese croissants, fresh waffles, cereals, fresh fruit, bagels, coffee, tea, juices, yogurt and more.

5 out of 5
The hotel is clean with basic city noise outside the building.

Posted by , from Windermere on 6 Apr. 2023

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Comment from Hotel Management

6 Apr. 2023 by Management

Thank you for staying with us. Our location provides easy and immediate access to all of Asheville’s unique downtown area. Unfortunately, that also means it comes with standard city noise.

About the Downtown Inn and Suites

Location 120 Patton Avenue, Asheville, NC 28801

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Self parking is free. This Asheville motel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must provide a picture ID at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Inn
  • Inn Downtown
  • Downtown Inn Asheville
  • Downtown Inn and Suites Motel
  • Downtown Inn and Suites Asheville
  • Downtown Inn and Suites Motel Asheville

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.