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Ashford International Hotel & Spa

4.0 star property
4-star eco-certified hotel with spa

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Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Terrace/patio
Reception
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Hollywood Bowl
    ‪18 min walk‬
  • Willesborough Windmill
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • London (SEN-Southend)

Room options

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

About the area

Ashford

Ashford retreat .Stay at this Ashford hotel and you'll be within half a mile (1 km) of Cineworld Ashford and 2 miles (3 km) of Ashford Museum. St Mary The Virgin Church and Hollywood Bowl are also within 2 miles (3 km).

What's nearby

  • Hollywood Bowl - 18 min walk - 1.6 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 15 min drive - 19.6 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Ashford International Hotel & Spa

4-star eco-certified hotel with spa
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Free daily buffet breakfast

Hampton by Hilton Ashford International

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 511 reviews
The price is CA $129
CA $155 total
includes taxes & fees
Jun 29 - Jun 30
Hampton by Hilton Ashford International

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lianna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Damien

Stayed 6 nights in Dec 2024

8/10 Good

sham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Very comfortable bed. Food good. Breakfast lovely. Staff very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable hotel

Very comfortable hotel. Made a good base for touring Kent. Would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Our room was clean and comfortable. Facilities in the Hotel are very good. Swimming pool is a excellent. I did need my ear plugs at night because you can hear families/other guests in adjacent rooms if they are noisy and I am a light sleeper.
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Stayed 2 nights in Dec 2024

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Comfortable peaceful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darren

Travelled with partner
Purchases was good, the hotel is larger than we usually book. The spa was large but packed with kids and swimming lessons, didn’t expect this to be so busy. Hotel room was nice, so limited on power points for a property of its age. Shower was awful, toilet wouldn’t flush. Wouldn’t return!!
Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Some dirty plates in the halls but amazing otherwise!
Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was ok but overpriced for what it was.
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall I felt rather underwhelmed by the services provided by QHotels. Mostly minor things but when they add up it really does start to inhibit the experience. The room looked nice enough, big bath, tea and coffee facilities and plenty of storage space which is handy when you’re doing long stays. However, the lack of dressing gowns, slippers and a mini fridge was disappointing for a spa hotel. I wasn’t expecting anything fancy or luxurious but even just somewhere cold to keep a bottle of water or Pepsi would have been ideal especially given that there was ample space for one under the tea and coffee caddy. After freshening up, we headed down to dinner around 8pm and were told that the restaurant which closed at 9:30pm had no availability despite there being plenty of empty tables around which clearly meant there was a staffing issue. The hostess looked visibly shaken and run off her feet, she was extremely apologetic stating the lounge bar had the same menu but we couldn’t be seated in the restaurant at this time. I spotted the cocktail menu which consisted mostly of martinis but a little discretion at the top suggested they could make other cocktails. I asked for a piña colada, a bramble, a paloma or anything with Chambord and was told they couldn’t do it. If you’re not going to offer a full bar service then don’t state otherwise. Considering this hotel was recommended to me by a friend who thought it was a Marriott, I sadly didn’t get anywhere near a Marriott quality stay.
Stayed 1 night in Feb 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Although we only stayed one night the flush on our toilet was broken and unusable. Female staff member at the spa reception was extremely rude and had a poor attitude
Stayed 1 night in Feb 2025

6/10 Okay

Glenn

Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff!! So helpful when speaking to all of them. Hotel itself looks newly refurbished, really mordern interior, lovely and clean! Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 4 nights in Jan 2025