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Crowne Plaza Auckland by IHG

4.0 star property
4-star hotel near Sky Tower

Choose dates to view prices

Photo gallery for Crowne Plaza Auckland by IHG

Property amenity
Exterior
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(116 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Standard Room, 1 King Bed, City View (High Floor)

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

A hotel room with two beds, a bedside table with a lamp, a framed artwork above the beds, and a window with sheer curtains.

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | Room amenity

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit SkyCity Casino and Sky Tower, both steps away. The Civic Theater and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • University of Auckland - 6 min walk - 0.6 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Original Tony's - ‬3 min walk
  • ‪Slow Koi - ‬2 min walk
  • ‪Bonz Cajun Kitchen - ‬2 min walk
  • ‪Genzui Ramen Noodle Bar - ‬1 min walk
  • ‪Club Lounge Crowne Plaza - ‬1 min walk

About this property

Crowne Plaza Auckland by IHG

4-star hotel near Sky Tower
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

How close is Crowne Plaza Auckland by IHG to the airport?

Crowne Plaza Auckland by IHG is 17.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on Jun 1, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Auckland by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Auckland by IHG.

How close is Crowne Plaza Auckland by IHG to the beach?

This hotel is 5.6 mi (22-min drive) from Kohimarama Beach and 6 mi (18-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Crowne Plaza Auckland by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Auckland by IHG, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Auckland by IHG?

No, there is no casino at this hotel, but SkyCity Casino (4-min walk) is nearby.

What time is check-in at Crowne Plaza Auckland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Auckland by IHG?

Free parking is not available at this hotel. Self parking is available for NZD 30 per day.

Does Crowne Plaza Auckland by IHG have a pool?

Crowne Plaza Auckland by IHG does not have a pool.

Does Crowne Plaza Auckland by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Auckland by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Auckland by IHG to downtown Auckland?

Crowne Plaza Auckland by IHG is 0.1 mi away from Auckland.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1009 reviews
Rating 8 - Good. 271 out of 1009 reviews
Rating 6 - Okay. 54 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, excellent we needed an early check-in and this was accommodated
Stayed 2 nights in Feb 2026

8/10 Good

Nicci

Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Quickish check-in. Nice Hotel and good location. Near to most city attractions. Roads in area can be a bit of nightmare. Room was spacious and good fittings. Didn't eat at Hotel...too many better places on the waterfront.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stay was excellent .
Stayed 1 night in Feb 2026

10/10 Excellent

Luc, Chertsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful reception staff. Clean and comfortable room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matia

Liked: Cleanliness, property conditions & facilities
R was spotless, although a little outdated it was clean and service was excellent
Stayed 2 nights in Jan 2026

8/10 Good

Martin, Des Plaines

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. - little outdated but enjoyed .
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location
Stayed 3 nights in Jan 2026

8/10 Good

Elizabeth

Clean room. Very friendly and knowledgeable staff
Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a wonderful stay. The staff were very welcoming. The lobby bar was a great spot to sit and relax. The room had everything we needed. Only negative was that the room was looking tired. Renovation is needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best Staff ever. Great Hotel, and exceptional room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was the main standout. Obvious location, but the hotel from lobby to the room is excellent.
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Amazing!!
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Bhavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities
Stayed 1 night in Jan 2026

8/10 Good

Bernardine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Room was very good. Bar was good. and check out was seamless.
Stayed 2 nights in Jan 2026

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean room, comfortable queen sized beds. Bathroom needs updating.
Stayed 1 night in Jan 2026

6/10 Okay

Elsdon, Freemans Bay

Stayed 1 night in Jan 2026

10/10 Excellent

Soumen

Liked: Cleanliness, property conditions & facilities
Very convenent location, great staff. Rooms are a bit tired but a great value hotel anyways!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very central and staff were accommodating and friendly.
Fantastic View
Stayed 2 nights in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room as well as friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Viraj

Stayed 1 night in Jan 2026